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Mental health and counselling support

Mental health and counselling support

Life has its ups and downs, and it is normal to feel low from time to time. Our mental health and counselling team can support you if you’d like to talk to someone about how you are feeling.

To register, you will need to complete a short registration form. You can then access our online booking system and select an appointment at a time that works for you. This means you can fit it around lectures or any other commitments.

All counselling and mental health support is confidential and carried out by our team of experienced counsellors and advisers.

Mental health advisers

  • Our mental health advisers can support you in managing the impact of a mental health condition, removing the barriers to successful study.
  • If you already have a diagnosis of mental illness, we can support you with managing this or put you in contact with the right services.
  • If your mental health is impacting your studies, we can discuss what reasonable adjustments or exam arrangements might be available.
  • We have established links with external agencies such as the NHS and local GP surgeries. Your adviser will be able to support you through the process of accessing these services where necessary.
  • We offer advice and support on the Disabled Student’s Allowance (DSA) if you are eligible to apply.


  • Our counsellors provide brief, short-term-focused interventions to help empower you to find your own way forward or to manage difficult situations.
  • A high level of privacy is maintained throughout, and sessions are completely confidential.
  • Our counsellors are British Association for Counselling and Psychotherapy (BACP) registered and accredited.
  • Using the Connect 2 booking system, you will be able to make an appointment with a counsellor of your choice.

Year-round 24/7 wellbeing support

In 2023, Coventry University launched the new easy-access emotional and mental health support platform, Spectrum.Life.

Spectrum.Life is a confidential listening and support service for all registered students that gives you immediate emotional and mental health support 24 hours a day, 365 days a year. It is delivered by an external partner on behalf of our health and wellbeing team. Students can register for the service at any time.

The service can be used to support with issues including (but not limited to):

  • depression, anxiety, stress
  • grief and bereavement
  • addictions
  • relationships
  • stress and work-life balance issues
  • or any other emotional challenges you might be facing.

What if I am in a crisis?

We do not offer an emergency or crisis service. If you are feeling suicidal or experiencing a severe personal crisis that requires immediate attention, please call the emergency services on 999 or contact your doctor.

You can attend your local Accident and Emergency department or contact the NHS Crisis Team on 08081 966 798 option 1.

Outside of the university’s opening times, you can access talking support by calling the Samaritans on 116 123 or by texting ‘SHOUT’ to 85258.

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