Requests for replacement student ID cards, certificates, diploma supplements, transcripts and results letters.

If you completed your course from September 1992 onwards you may purchase documents, including certificates, diploma supplements. You may also request transcripts and exam results letters, by completing the form below. All documents will normally take around 10 days to produce but could take longer during busy periods. Note that if you have an outstanding debt to Coventry University you may not be eligible to receive these documents.

Award verifications can also be made by employers via HEDD.

If you are a current student or you have graduated since March 2020 onwards you will also be able to access your HEAR (Higher Education Achievement Record) – this is a record of your achievements during your time at Coventry University. It is an internationally recognised document that replaces the University Diploma Supplement and Transcript. The HEAR is available as an electronic document, which can be shared with third parties, including employers and other HE institutions via e-mail or social media.

If you are applying for a World Education Service (WES) verification / Document Verification we are able to process this for you electronically – please email for more information and guidance.

If your results have recently been released to you and you are a final year student who has been awarded, or you have been awarded a fallback award, a results letter will automatically be sent out to you within 28 days free of charge.

You do not need to place an order for a results letter unless you want additional copies or previous year’s results letter. If you need this sooner then you can print your own results from SOLAR and take it to an Information Point, on campus, who can stamp it for you.

Please also note you cannot order a diploma supplement or replacement certificate until after your awards ceremony.

Students can now collect replacement documents in person on campus.

We are unable to provide certificates for pre-1992 awards given by Lanchester Polytechnic or Coventry Polytechnic. Certificates awarded before September 1992 fall into one of the following two categories:

  1. The Council for National Academic Awards (CNAA) CNAA was the awarding body for many Coventry Polytechnic courses including most degree and PGCE courses. CNAA no longer exists but the Open University are now responsible for their records and can provide replacement certificates: see their website for more information.
  2. BTEC courses: you can obtain replacement certificate for pre-1992 BTEC awards (such as HND or HNC) from Edexcel/Pearson. For more information go to their website.

A few qualifications were awarded by bodies other than those mentioned above. If you require a transcript from a qualification awarded before 1992, Coventry University academic registry will assist you as far we are able from the records that are available to us. If you contact us we may be able to help you find the awarding body or provide a letter to verify your award.

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