Support Staff

Support Staff

Marie Sams, Operations Manager

staff global learning centre

Marie has worked at the University for 17 years, previously working in project management and moving into teaching as a Senior Lecturer at Coventry Business School for 7 years. She has worked on, and managed a number of educational projects and has extensive experience in both academic and professional services roles. She has achieved a Masters in Management, Teaching qualification and the Aurora Women in Leadership programme, as well as being trained in PRINCE2 and is a Senior Fellow of the HEA. Marie’s current role involves leading all aspects of operational activity within the Centre, and working closely with the leadership team to ensure the Centre is delivering research with impact across the sector.

Natalie Garrison, Administrative Officer


Natalie’s enthusiasm for Higher Education was derived from her own student experience at University and a desire to help others. Her career at Coventry University began with a self-sought volunteer opportunity in the Disability and Welfare office in 2010 and has since evolved leading her to specialise in a number of University events such as graduation, enrolment and examinations. Thus providing a keen interest in the student journey and how staff can enhance the overall student experience. Natalie’s current role encompasses both her organisational skills and passion for development by providing administrative and operational support for the Centre.

Mandy Ashley, Administrator



Mandy’s career with Coventry University began in 2003 when she joined the Admissions team in the Faculty of Health and Life Sciences. It was here and also whilst working in the Apprenticeship team in CU Coventry that Mandy built up a wealth of knowledge in the life cycle of a student, supporting them every step of the way through the application process. Now working in Research, Mandy is able to utilise her experiences of university processes along with her excellent organisational skills and attention to detail to undertake varied activities involved in the smooth and efficient operations of the expanding Global Learning Research Centre. This includes project visits, booking travel, setting up research seminars and also supporting PhD students and colleagues within GLEA with meeting scheduling and general administrative tasks.


Coventry University No.1 Modern University No.1 Modern University in the Midlands
Coventry University awarded TEF GOLD Teaching Excellence Framework
University of the year shortlisted
QS Five Star Rating 2020
Coventry City of Culture 2021