Donna Kendall

Donna Kendall

 

Donna Kendall

Pro-Vice-Chancellor (Student Journey)
Donna.Kendall@coventry.ac.uk

Personal Assistant:

Tas Akhter
+44 (0) 2476 85176
Tas.akhter@coventry.ac.uk


Donna Kendall is responsible for developing and leading the Student Journey, which aims to drive a set of world class services in support of our educational activities. Donna manages and works alongside non-academic services including Student Services; the University library; Sigma; and the Centre for Academic Writing to help provide the best customer experience for our students, both national and international, from application to alumni.

As a member of the Group’s Leadership Team, Donna’s responsibilities have included establishing the Group’s Strategic Transformation Office, to encompass development and oversight of key transformational projects; and the creation of a Business Transformation team to implement sustainable business process management across the Group. Previous roles held at Coventry University include Pro-Vice-Chancellor (Continuous Improvement) and Director of Human Resources. Prior to joining Coventry University, Donna was director of Human Resources and Organisational Development for a London-based NHS organisation and has held a number of senior positions in the field of human resource management. Donna holds governing body positions with Coventry School Foundation and Coventry College.

 Queen’s Award for Enterprise Logo
University of the year shortlisted
QS Five Star Rating 2020
Coventry City of Culture 2021