Our policies and procedures

This section covers our current written protocols, policies and procedures for delivering our services and responsibilities.

Policies and Legal documents

View some of our policies relating to legal compliance.

Policies and procedures for conducting HEI business

Codes of practice

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Memoranda of understanding

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Procedural rules

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Standing orders

Information about the Instruments and Articles of Government.

Procedures for handling requests for information

View our Freedom of Information Policy.

Procedures and policies relating to academic services

Student Charter

Our student charter acts as an agreement between Coventry University and those who choose to study with us.

Refund and Remedy Policy

Our Refund and Remedy Policy details the circumstances in which refund or remedy may be applied in the unlikely event that the University Group is unable to provide continuation of study.

Honorary degrees

The Regulations outlining the awarding of honorary degrees are outlined in section 3 of the Academic Regulations.

Information about the University’s honorary graduates.

Procedures for changing course

We are currently working to capture and present this information on our website. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Regulations and policy on student assessment

Regulations and policy on student assessment are outlined in section 5 of the Academic Regulations.

The University’s policies on breach on assessment regulations are outlined in Appendix 1 General Regulations.

Appeals procedures

Appeal procedures are outlined in Appendix 2 of the Academic Regulations.

Procedures and policies relating to human resources

Terms and Conditions

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Grievance

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Disciplinary

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Harassment and Bullying

We are currently working to capture and present this information for the Publication Scheme. Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Whistleblowing Policy

The University Group’s Whistleblowing Policy applies to all employees, students, members of the University’s Governing Body and external parties working on behalf of the University Group. Members of the public may also use this policy. 

Staff development

We are currently working to capture and present this information for the Publication Scheme.  Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.

Code of conduct for members of governing bodies
Trade union facility time reporting

Our data on Trade Union Facility Time covers the total number of employees who were relevant union officials; the percentage of their time spent on facility time; the percentage of the total pay bill this time represents; and the percentage of time spent by employees who were relevant union officials on paid trade union activities.

Equality and Diversity

Health and Safety

The University Group recognises the importance of providing and maintaining a safe and healthy environment within which all can teach, study, research and pursue the University's other business interests. It is committed to implementing an effective and sensible risk management system for all its activities.

Research policy and strategy

Intellectual property
Ethics

Publicly funded research outputs and data

Charging regimes and policies

We are currently working to capture and present this information for the Publication Scheme.  Please contact the Information Protection Unit by emailing enquiry.ipu@coventry.ac.uk for further information.