Our plans to welcome new and returning students in September

Our plans to welcome new and returning students in September

Statement from Coventry University Group regarding Autumn 2020 - 27 May

We are fully committed to delivering as much face-to-face teaching and the widest university experience as possible from September 2020. We are also conscious that the COVID-19 pandemic poses unprecedented challenges for us and our communities so our planning for September 2020 and beyond will be guided by four key principles:

  • The safety and wellbeing of all students and colleagues is paramount
  • We must maintain the integrity and depth of the educational experience
  • We must build flexibility to respond to changing circumstances
  • The assurance of the quality of our offer

We recognise that teaching is just one part of our university experience and we will work across our services and with the Students’ Union to offer the best experience that we can in these extraordinary circumstances.

We are committed and prepared to deliver the TEF Gold-standard teaching for which we are known.. Our confidence to do this comes from our skilled and experienced colleagues who are delivering within the ‘new normal’ to the students who joined us recently; allowing us to demonstrate the excellent standards we can achieve on a larger scale in September. We were one of the few universities able to admit new students in May. These students are already telling us that they are enjoying the experience and celebrating that they have been able to bring some normality to this extraordinary situation.

It is our intention to open our campuses within whatever restrictions exist at the time and even where classes are delivered in new ways, we will be welcoming new and returning students to our facilities. We are working with accommodation providers, the towns and cities where we are located and others to offer the fullest possible experience of being away at university, in the safest way possible.

We are also developing forms of teaching and engagement using technology to allow us to best replicate the experience of being on campus, for those students who are unable to travel in September.

We fully understand that students and staff want certainty, but we also know that this is a situation is likely to change quickly. We are making full preparations to allow us to offer the greatest flexibility we can. 

As the lockdown began, we moved rapidly and successfully to shift our teaching, learning and assessment to digital formats. We are well-prepared, through our blend of face-to-face and digital teaching, to ensure that students can begin their course in a way that is appropriate to their circumstances. They can be assured that as travel restrictions are lifted, they will be able to continue on campus. Our experience gives us confidence that if social distancing restrictions are relaxed or tightened as we move through the academic year, our flexible approaches to teaching and learning will allow us to deliver classes fully face-to-face, fully remotely and in “hybrid” modes. The ability of our students to study will be maintained.   

Our confidence is underpinned by a longstanding commitment to digital learning. It is supported by an innovative teaching and learning platform that is mobile-first, simpler to use and allows students to have online conversations with lecturers and fellow students more easily. The transition to this platform was underway before Covid-19. We are the first university of our size in the UK to use it and it will benefit colleagues and students whether teaching is digital, face-to-face, or a blend of both.

Our Research Centres will be welcoming new Postgraduate Researchers (PGRs) from September and we aim to open all of our centres. If necessary, we can enrol new PGRs remotely - including induction, introductory modules, online training and development opportunities. We have systems in place to enable regular virtual meetings with supervisors and we are developing a virtual community of practice to allow our PGRs to interact with each other and their supervisors in their research centres.

The safety and well-being of students and colleagues is our primary concern. Our approach will continue to be informed by guidance from government, conversations with the Higher Education sector and by listening to our colleagues and students and national and international government agencies with the aim of ensuring that our campuses are safe and welcoming to all of our colleagues. 

We have developed principles for the opening of buildings and spaces at all our locations and assessments will be made thoughtfully and carefully in each case. Detailed plans are in place to begin testing social distancing adaptations and managed access to enable a safe and controlled re-opening in line with government guidance; making buildings accessible to all groups in the safest way possible.

An extensive expansion of our online health and wellbeing programme has ensured that all of our colleagues and students have easy access to the support and resources they need via our ‘Connections Matter’ portals. We will build on this virtual offer as we move into and through the new academic year.

Coventry University Group is committed to the highest standards of education and research delivered in the safest manner possible. We will supplement this statement with more detail over the next few weeks, so please check back regularly.

Following significant new measures announced by the Prime Minister on Monday 23 March to protect us all against the spread of coronavirus, we have now closed our Coventry campus.

We had already closed many of the buildings across our Coventry campus and our locations at Coventry University London, CU London’s Dagenham & Barking and Greenwich sites, CU Scarborough and CU Coventry after moving our teaching and learning online from 5pm on Friday 20 March.

We have always prioritised the health and safety of our students, staff, partners and the communities in which we are located, while delivering a world-class education and experience for all our learners.

That has not changed with the outbreak of Covid-19, and we have responded with a co-ordinated and informed approach from the outset; co-ordinated by senior management and informed by official public health advice, and by listening to the concerns of our students and staff. 

Universities Minister Michelle Donelan provided updated advice to students about leaving their term time residences on Friday 27 March. This advises that students remaining at university in England should now stay where they are and not attempt to travel. The advice states: ‘If you are living in student halls, or private rented accommodation, you should remain there and stay indoors while current restrictions are in force.’  

We know it is vital that we support students in every way possible in these unprecedented and anxious times, particularly those students who are thousands of miles from home, or who may not have support networks around them. We have well-established student welfare services and our staff are working hard to ensure the appropriate support is provided. 

Our staff are amazing and, while the vast majority are now adapting to working remotely, some are continuing to support those students in halls who cannot return home, including those on Meal Plans.

We are profoundly aware that campus closures will be a major change for our students and staff and will present challenges for many, but this is an unprecedented global crisis and we must all be patient and understanding.

The new academic year we have introduced will help reduce the disruption for staff and students, but we are aware of the heightened anxiety this may create for our final-year students. Every effort will be made to ensure access and assistance is provided to help our students achieve the best results. We had already extended the dissertation deadline to 24 April 2020. Students can apply for further extensions and deferrals. Our Library is closed but staff are operating services online and all loans have been automatically extended.

We have been keeping students and staff up to date with regular communication on these changes. We have also set up a specific email address (virusinfo@coventry.ac.uk) and helpline (02477 656565 8am-7pm) to handle queries and signpost students to the support they need.  

We are aware of the challenges that could be created by the measures introduced by the Government in response to the pandemic. We must all support each other to ensure social distancing, wherever we are, does not become social isolation.

We are working on more ways we can support students and staff at this difficult time. In the meantime, they can continue to access support through the Mental Health and Wellbeing Support Zone, including 24/7 access to the Big White Wall.

Further information

The following set of FAQ answers is for all our students: 

  • Coventry University, Coventry
  • Coventry University London Campus (Liverpool Street and Cutlers Exchange)
  • CU Coventry
  • CU London (Barking and Dagenham)
  • CU London (Greenwich)
  • CU Scarborough

International students

Additional information for current and prospective international students can be found on theInternational Students COVID19 Frequently asked questions webpage

Placement students

Additional information for placement students is currently available on the dedicated web page for students on placement or studying abroad.

Online teaching and learning

As we are continuing to deliver a full and interactive teaching and learning experience online until we can safely re-open the campuses in accordance to UK Government Guidance, there will be no changes to tuition fees.

As of Friday 20 March, we have suspended face-to-face teaching and have moved teaching and learning online.

Yes, all campuses in the Coventry University Group have suspended face-to-face teaching from Friday 20 March, 17.00hrs and will now deliver teaching online from that date.

The decision to suspend face-to-face teaching was made based on Government advice on social distancing, with the aim of keeping all students and staff as safe as possible. We will continue to monitor this advice and will revert to campus based delivery once it is safe to do so. We will update you when anything changes.

For students at Coventry University London, CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) and CU Scarborough; we are unable to provide IT equipment to students as all buildings are now closed. Students who don't have access to IT equipment or internet access should contact their Registry and request a deferral:

For Coventry University students, we are currently looking into options for students who don't have internet access at home. Please email suadvice@coventry.ac.uk so that you are notified of any updates.

Course team contact information can be found on Moodle, and you can get support from your Registry using the contact details on your campus's student portal or relevant email address below:

Your course team will have a plan in place to provide cover, and you will be notified should this happen.

All course information including lecture slides and other resource materials will be uploaded to Moodle. Your module leaders/ tutors will be available online during scheduled lecture times, and during their usual office hours to support you and answer and queries you have, as will your campus library teams.

Locate will operate as usual giving you access to online resources such as eJournals and articles, and eBook service Bibliu which gives access to hundreds of digital textbooks for students is also available. To login, select ‘Coventry University’ and login with your university credentials.

You will be advised as to what modifications have been made to your group assessments. Some will switch to individual assessments whilst others will continue as online group work and assessments.

As of the 20 March, we will no longer be looking at just attendance data. We will look at engagement with online provision, so students need to ensure that they engage with Moodle and course and module information and attempt all assessments. Students should follow the guidance of academic staff during scheduled lecture times and should check the Student Portal regularly for updates.

If you have any concerns about how you access and engage with the change to online teaching, the Disabilities Team are available to discuss support and will be continuing to provide appointments by telephone or Microsoft teams Video Call. You can book an appointment with a member of the team online.

Online exams, phase tests and assessments

Detailed guidance will be communicated shortly on how we are moving to online assessment instead of exams.

For Coventry University students, online assessments that are to replace exams will take place during the same period that Semester 2 exams had been scheduled for (that is, weeks 13 and 14, Tuesday 14 April to Wednesday 22 April inclusive but may be subject to change, please check back for updates).

Coventry University London students should check Moodle for updates on assessment arrangements.

CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) and CU Scarborough students should check Moodle for updates on assessment arrangements.

If you need a deferral, please request this in the normal way. We understand that some of you might be worried or stressed at this time and will treat all requests sympathetically. Because of the pressures on the NHS, GP surgeries, and NHS 111, we will not require medical evidence for deferral requests made on medical grounds. However, please be aware that if you do defer some of your assessments, this may well delay your progression or graduation. The above applies to all students at all levels - undergraduate, postgraduate and masters students.

Registry teams are experiencing a high volume of requests currently, so remember if you make an application for an extension, start to work to your extended deadline on the basis that your application for up to two week extensions for Coventry University students or one week for CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) and CU Scarborough will be approved. Do not wait for approval to start as you may miss the extended deadline.

Coventry University London students should check Moodle for updates on assessment arrangements.

CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) and CU Scarborough students should check Moodle for updates on assessment and/or project arrangements.

Coventry University students, across all year groups, will now have an automatic 2 week extension from the original published submission date, on all coursework deadlines within this semester (January – May 2020). This will apply to all written coursework, and all final year projects and dissertations (including portfolios and group projects). This will not apply to formal exams changed to online exams or coursework.

Coursework: you do not need to apply for these extensions, they apply to all students whose assessment deadline is from 27 March 2020 until 1 May 2020.  Simply submit your work in the usual way and we will do the rest.

If your submission deadline was between 16 March and 26 March 2020, and you were unable to submit your work, you can still take advantage of this 2 week automatic extension from the original submission deadline date (e.g. the new date for assessments due on Monday 16 March will be Monday 30 March).

If your coursework assessment is not 'written', i.e., it is not usually submitted via Moodle, further advice will be provided on the Module Moodle page.

If you are unable to submit by the revised deadline, you can still apply for a deferral in advance of the revised deadline date in the usual way.

Final Year Projects and Dissertations: this applies to all final year Undergraduate, Postgraduate and Masters students in relation to their project and dissertation modules (including portfolios and group projects). We had already agreed and informed you of an automatic extension of 1 week, but this has now been extended to 2 weeks, so the new deadline for these assessments is 1 May 2020.

For any students whose original project/dissertation deadline was later than 17 April 2020, you are also granted an automatic 2 week extension from your original deadline.

If you are unable to submit by the revised deadline, you can still apply for a deferral in advance of the revised deadline date in the usual way.

Exams: where your formal exams are now being assessed via an online exam, or replacement coursework, these will still take place on the scheduled dates, as previously advised. Details can be found on Moodle. The submission windows remain the same. 

If you find that you are unable to submit during the relevant submission window, you can apply for a deferral in advance of the scheduled date in the usual way.

If you are entitled to individual exam arrangements and you feel that the change of an exam assessment to an alternative online assessment method may pose you some difficulties then you should contact the Disabilities Team. They are no longer having face-to-face appointments, but are able to support you by phone or Microsoft team’s video calling (accessible via office 365). For support you can book an appointment online. Please indicate in the booking how you wish to be contacted and provide your contact number. They are also able to support via email and can be contacted on disabilityadvisor.ss@coventry.ac.uk.

  • Coventry University and Coventry University London results will be released on 29 June
  • CU Scarborough, CU Coventry and CU London (Dagenham and Greenwich) results will be released 18 June. 

​Tuition fees will stay the same. Although the format of your teaching has changed, we are still committed to providing excellent teaching and assessment. Help and support is easily accessible through online resources and support services.

Students can apply for a deferral for an exam or phase test, on or before the day in the normal way. You will not need to supply medical evidence for this application. Although many exams/ phase tests have been changed to open book exams or coursework questions to be submitted on the date of your original exam, they are still classified as exams and therefore you cannot apply for an extension. You must attempt these assessment as directed by your module leader or tutor by the date specified or request a deferral.

You should check Moodle for more information about your dissertation or project. If a presentation/viva is still required for either UG or PG assessments of this nature, your module leader or tutor will make provision to run this for students.

Yes you can, if you have an approved deferral in place and you then make a submission, Coventry University, CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) and CU Scarborough students should advise your module leader of your decision and it will be marked in the usual way. Coventry University London students should email registry.london@coventry.ac.uk.

​If we are still not able to teach face-to-face when semester 3 starts in May for Coventry University students, or Blocks 5 and 6 which start in April and June for students at CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) and CU Scarborough we will continue to deliver modules online. Please check back for updates nearer the time.

Campus access and services

Yes, if you have stayed in University Halls during this time then you can now leave and return home to your parents’ accommodation, following guidance that has been issued by the UK Government.

This ONLY applies if you have been staying in University Halls or Purpose Built Student accommodation. Please inform your accommodation provider who will work with you to ensure that you can leave your accommodation. Please understand that this will be you leaving this accommodation permanently, so ensure you take all of your belongings.

We know that some students still have belongings in their University accommodation that they will be eager to collect, whilst others who have travelled overseas may be anxious about how they might collect or regain possession of their belongings.

The safety and wellbeing of our students and staff are important to us, and therefore we advise that you DO NOT attempt to collect belongings until we send further instructions. We must be confident that, when the time is right for the collection of belongings, we can observe all social distancing measures and keep both our staff and you safe whilst doing so.

Please be reassured that we are keeping your belongings safe and once the time is right to collect them we will be in touch to advise you.

In line with the current government advice, it has been agreed that all our campuses, including the main Coventry campus, are now closed until further notice.

This means that our buildings are closed to all students and staff who do not have prior arrangement for access. If you have prior agreed access, please email Coventry University Protection Service to agree access details on ProtectionShiftManagers@coventry.ac.uk and ProtectionSeniorOfficers@coventry.ac.uk or phone 024 7765 7363.

Our halls of residence will remain open to those who need accommodation.

We are working closely with Sodexo to ensure that food continues to be provided to catered residents in the safest possible way. We will be contacting all residents who this applies to.

If you have left campus to go home, you can surrender your halls of residence licence so that you will no longer be in occupation of the room and you will no longer be required to pay the Licence fee (rent) due from 17 April 2020 by emailing Surrender@futurelets.co.uk.

If you choose to surrender your licence but you are unable to take your belongings with you at this time, or you have already left occupation of your room, we will leave your belongings in the room to which you have surrendered the licence and make arrangements with you for collection before 31 July 2020.

If you are self-isolating in either private accommodation or halls please contact your SEC Team by email engagement@coventry.ac.uk or phone 02477 656565 to notify them. If you are struggling to get food supplies, we will endeavour to make arrangements to support you during your isolation.

Please do not attend the medical centre in person, unless you have been asked to do so by the medical centre itself. You may call the medical centre as usual on telephone number - 024 7659 2012.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service. If you need help or advice not related to coronavirus, you can use the NHS website or the Coventry University Medical Centre Website. For urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online. For life-threatening emergencies, call 999 for an ambulance.

If you are struggling financially due to changes brought about by Covid-19, please email suadvice@coventry.ac.uk for support and advice.

Students with current appointments with the CAW have been contacted and offered an email appointment or a cancellation dependant on their circumstances. Students requiring an appointment can email writing.caw@coventry.ac.uk

You can still get help from sigma; please visit sigma.coventry.ac.uk for further information.

All libraries on our campuses, including the Lanchester Library, are now closed due to new regulations put in place by the government. You can find FAQs for use of Lanchester Library on their website, which provide answers to queries around the impact of COVID-19.

For CU Group students in Coventry, London or Scarborough, details of library support and resources are available on LibGuides.

Due to current circumstances, all book loans have been extended and are now due back by 23 September 2020.

If you really need to return your books i.e. you are a final year student or leaving to return overseas, you can return your books to the Alma Building (CV1 5QA) either on a Monday or on a Friday between 09:00-11:00 only (excluding bank holidays). For more details and to check any changes in service check the FAQs on the Lanchester Library website.

CU Coventry is accepting book returns via the Alma Building, CU London and CU Scarborough are currently looking into options for returns. All book loans are extended as above.

If you are a Coventry University London student please contact the library for further assistance at library@culc.coventry.ac.uk.

Unfortunately, we have had to make the difficult decision to cancel The Coventry Collective for 2020. We are seeing so many inspirational responses from the online creative community that we hope to still be able to showcase our graduating students’ work in different formats. More information on this will follow over the next few weeks.

All Students’ Union services are still operating, services are transitioning to digital delivery, some events have been postponed or cancelled. For department specific updates and contact details visit www.cusu.org/covid19/. For general enquiries email email infooffice.su@coventry.ac.uk.

Societies and sports teams have cancelled face to face activities and events and this will be reviewed again on 6 April. However, we are planning on lots of online activities for you to get involved in. Make sure you are following us on social media @cusu.societies or @sport_coventry and if you have any questions please email societies.su@coventry.ac.uk or sportcoventry.su@coventry.ac.uk.

If you need advice around accommodation, money, or your course, please email suadvice@coventry.ac.uk, provide your name, student ID number, a contact telephone number, and brief details about your issue and an advisor will contact you.

University support
We are working on more ways we can support students and staff at this difficult time, but there are lots immediate advice and resources that are already available, so please make the most of these.

Whilst we are trying to support as many students as we can and continue to offer out a range of support service we are keen to ensure the safety of all our staff and students. As a result of this we have taken the decision to work online. Therefore all Health and Wellbeing appointments will be offered either by telephone or email.

Any student worried about the current situation or experiencing distress or difficulties with their mental health who would benefit from speaking with a Welfare Officer, Counsellor or Mental Health Advisor can contact Health and Wellbeing via counsell.ss@coventry.ac.uk or welfare.cus@coventry.ac.uk for students at CU Scarborough.

Students who are already registered with the service can continue to make appointments via the booking system.

If you have any concerns about your own wellbeing, or the wellbeing of any of your friends and family you can:

Mind charity advice and support
The mental health charity Mind has information for those who are worried about the coronavirus outbreak and how it could affect your life.

They have information available for if:

  • you're feeling anxious or worried about coronavirus
  • you're asked to stay at home or avoid public places, for example if your employer asks you to work from home
  • you have to self-isolate

If you have a medical condition, disability or neurodiverse condition and you are worried about the changes that are having to be put in place around assessments, or anything else please do contact the Disabilities Team.

Whilst there are no face-to-face appointments you can book a phone call or Microsoft teams video call (accessed via office 365) just let us know how you want us to contact you and give your up to date contact details when you book. We are still able to support you via email to disabilityadvisor.ss@coventry.ac.uk so please do not feel that you are alone. Students at CU Scarborough should contact welfare.cus@coventry.ac.uk

Other Health and Wellbeing services are working as normal, albeit without face-to-face appointments so please do use our services as needed.

The government has provided advice about travel for students leaving their term time residences.

For any specific queries, the Department for Education has launched a helpline to answer questions about COVID-19 from higher education staff, students and parents. Phone: 0800 046 8687; email: DfE.coronavirushelpline@education.gov.uk. Opening hours: 8am to 6pm (Monday to Friday).

International students who have immigration queries related to coronavirus can call 0800 678 1767 (9am to 5pm) or email CIH@homeoffice.gov.uk. There is also more detailed advice on the government website.

International students

Information for current and prospective international students can be found on the International Students COVID19 Frequently asked questions webpage.

General questions on Coventry University Group’s response to COVID-19

Cases of coronavirus are now increasing across the country and we appreciate that many people will be concerned about COVID-19 and want to know about our response and planning.

Health and safety is our first priority and we are taking a co-ordinated and informed approach.

Senior management across our locations in Coventry, London and Scarborough are co-ordinating our response using the advice of the UK Government and public health officials. Our staff are experienced in dealing with public health issues and we are taking sensible precautions in line with official advice.

In line with our co-ordinated and informed approach, we have introduced a range of precautionary measures that we consider to be necessary.

  • We have closed all of our campuses for all but essential, prior arranged access.
  • We have suspended nearly all face-to-face teaching to move teaching and learning online (since Friday 20 March). 
  • We have suspended all open days until further notice;
  • We have postponed or cancelled all field trips;
  • We have suspended all Coventry University Group international travel unless it is deemed essential. Exceptions will be considered on a case by case basis;
  • We have suspended all graduation ceremonies scheduled for March and April, while ensuring degrees are awarded. Celebrations will be re-arranged later in the year;
  • We have begun to develop a new health and wellbeing programme for all students and staff focused on staying connected.

Everyone should now be following the clear government ‘what you need to do’ guidelines designed to protect the NHS and save lives.

We have a good working relationship with Public Health England (PHE) and are constantly assessing all available information from all relevant official bodies. As part of our co-ordinated and informed approach, we are constantly reviewing guidance for students and staff and updating our dedicated pages here and on the Staff and Student Portal.

Please visit the Department of Health and Social Care website for the latest information; updates to the data on tests for COVID-19 in the UK are made just after 14.00hrs each day.

The risk to the UK has been raised to high. Coventry University continues to liaise with officials from Public Health England and we are constantly monitoring for updated advice. We will continue to update the information provided on the staff and student portals.

On 16 March, the government released new guidance on social distancing, and advises on measures everyone should now take to reduce social interaction in order to reduce the transmission of coronavirus (COVID-19). Please refer to the full guidance on social distancing from the UK government.

In the event of a confirmed case of coronavirus at any of our sites, we will continue to work under the close advice of Public Health England to ensure that all of our students and staff continue to feel safe and to limit the risk to others.

The university will of course take an open approach should this circumstance arise, and will inform all students and staff so that those who may have been in close contact with the individual can self-isolate.

​Our advice would be to continue with your studies if you can for the remainder of this semester or block, but if you are unable to continue, to submit your assessment, or to complete the replacement exams at the end of the semester, then the option to request an extension or defer is available. If you are due to study at Coventry University in semester 3 commencing in May, or in Blocks 5 or 6 in April or June at CU Coventry, CU London (Barking and Dagenham), CU London (Greenwich) or CU Scarborough, and do not feel you would be able study, then we would suggest contacting your course director or registry for guidance on your options, if the current situation continues.

This dedicated page is regularly updated with the latest information in relation to the COVID-19 outbreak. You should ensure you check this regularly to keep yourself informed.

The university is also regularly updating students and staff via their university email accounts with key information.

The advice from the government is clear and simple - good hand hygiene is the best form of defence against COVID-19 (or any virus) on a personal level.

In practical terms this means washing your hands more often, especially:

  • when you arrive at one of our locations
  • after you blow your nose, cough or sneeze
  • before you eat or handle food
  • when you arrive home

You should wash your hands for 20 seconds, using soap and water or hand sanitiser. You should also cough or sneeze into tissues before binning them. All of our locations have ample and accessible hand washing facilities with hot water and soap dispensers, which are regularly restocked, and posters explaining the importance of hand washing to stop the spread of all viruses. If you are aware of soap dispensers which are empty or broken, please let us know by emailing estatesalerts@coventry.ac.uk.

The wearing of facemasks is very common across the globe when someone has a cough or cold and has been common across our locations in the last few years (well before COVID-19). This does not indicate that the individual has coronavirus or is of any threat to others. Masks are frequently worn as a courtesy to others. Public Health England has not recommended that members of the public wear masks in response to COVID-19. If a student chooses to wear a mask, they are free to do so and should not be subject to any discrimination or inappropriate behaviour as a result.

On 16 March, the UK Government issued new advice for:

  • people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well
  • those living in households with someone who shows symptoms that may be caused by coronavirus

The NHS defines the symptoms of coronavirus as:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

The main messages are: 

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section for more information)
  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. In student accommodation this means anyone who shares the same kitchen or bathroom. If you have to stay at home together, try to keep away from each other as much as possible.  
  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period. (See ending isolation section for more information
  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • if you cannot move vulnerable people out of your home, stay away from them as much as possible
  • if you have coronavirus symptoms:
    • do not go to a GP surgery, pharmacy or hospital or the university
    • you do not need to contact 111 to tell them you’re staying at home; please use the health advice on NHS 111 Online.
      If you feel you cannot cope with your symptoms at home or your condition gets worse call NHS 111.
    • testing for coronavirus is not needed if you’re staying at home
  • plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • ask your employer, friends and family to help you to get the things you need to stay at home
  • wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999

If you need to self-isolate, you should notify the Student Engagement Centre via virusinfo@coventry.ac.uk or on 02477 656565 (opening hours: 8am-7pm) if you cannot email.

CUSU are currently working on a program of activities to support students who may be isolated socially. If you would like to be notified of when these go live, or would like to contribute, you can register your interest on the CUSU website.

A new health and wellbeing programme for all students and staff focused on staying connected is also being developed. Information will be shared via email and the Student Portal.

Students with underlying health conditions, or who have caring responsibilities for people who could be more vulnerable to COVID-19 should they become infected, should contact virusinfo@coventry.ac.uk to advise the university of their individual circumstances.

You should also contact your GP to discuss any additional preventative actions that you should take in addition to the usual Public Health advice, either for you, or as a carer. If you have not yet done this, we recommend that you telephone your GP for advice.

If you wish to advise us of your underlying health condition or of your carer responsibilities you can do this by emailing virusinfo@coventry.ac.uk. Please note we will discuss this with you as a precautionary measure and there is no need to be alarmed or panic about the current coronavirus situation on campus. Currently, we are not aware of any confirmed cases on campus.

Finally, please ensure that you read all university communications and check the dedicated student portal page and public health guidance on a regular basis, and take sensible precautions in line with Public Health England advice.

This is a spam or 'phishing' email, where cyber criminals are trying to get hold of your personal details. Do not share any information or send the email to colleagues. Please forward on to reportspam@coventry.ac.uk.

Following our decision to suspend graduation ceremonies planned for March/April, we can now confirm that we have had to take the decision to cancel graduation ceremonies scheduled for July 2020. We realise that this will be disappointing news to graduands who were due to attend these ceremonies, but we hope you will understand why we have made this decision.

So as not to disadvantage students due to graduate, the awards will be conferred administratively and certificates posted to home addresses. It is therefore important that students due to graduate this spring check that their address details are up-to-date on SOLAR. We want to mark the great achievements of everyone who is awarded their degree in July, and will share more information in due course.

The opportunity to defer your graduation and attend the November ceremony is available, and you can do this by emailing graduation.reg@coventry.ac.uk before Tuesday 30 June 2020. Please be aware that choosing to attend a November ceremony means that the conferment of your qualification will be delayed until then. 

Ede & Ravenscroft provide the gowning and photography for our graduation ceremonies. You can cancel your gown and photography online by logging back into your account, or you can contact them through their call centre on 01223 861 854 to request a refund. Please use this link to cancel online: www.gownhire.co.uk.

All international and UK field trips are suspended for the next 8 weeks. Field trips set to leave after Friday 15 May 2020 will be reviewed nearer the time. Please check back for updates.

We do not want students financially disadvantaged by this decision so will refund students where costs cannot be reclaimed from travel providers, insurers or credit card companies.

We have worked hard to become one of the most globally connected universities in the UK because we believe in the benefits it offers our students and society, but we must take this precautionary measure to protect our students, staff, the communities where we are located and the destinations we were planning to visit.

The advice issued by the Foreign and Commonwealth Office (FCO) on 17 March 2020 states that they now advise British people against all non-essential travel worldwide. This advice takes effect immediately and applies initially for a period of 30 days.

On 23 March 2020, the FCO also advised that all persons currently overseas should evacuate if they are able to do so immediately. They advise they may not be able to arrange evacuations at a later stage and therefore any persons who chooses to remain now may not be able to leave at a later stage.

Visit the government Travel advice: coronavirus (COVID-19) for the latest information.