Settling in is easier if you understand the University’s Academic and General regulations.

I have missed my assessment deadline or exam

If you are ill or something happens which you didn’t expect or could not control, and this means that you can’t meet your deadline or take an exam, you can apply for a deferral or an extension. Make sure you read your Student Handbook carefully so you understand these regulations. You can also talk about what you can do with your Faculty Registry team.

What is good academic practice?

You will receive guidance on good academic practice throughout your studies and The Good Academic Practice Quiz on Moodle will help you better understand what we expect of you.

Academic misconduct is often referred to as ‘cheating’ and it is important that you familiarise yourself with the relevant regulations, via your Student Handbook or the Registry pages of the Student Portal. You can also watch our video animation that explains cheating and plagiarism.

If you need more support or guidance on good academic practice, you can get help from your Faculty as well as the Centre for Academic Writing (CAW). 

Your Faculty's Student Handbook

You'll be given a link to your handbook during Welcome & Induction week – or download a copy here. Read it carefully, and for future reference, print a copy and keep it somewhere safe.

A great place to study with friendly, helpful staff

The library is an amazing space and a great place to meet up with people. Quiet corners, group spaces, comfy chairs, bean bags, PCs, Macs and even laptops available for loan. Spend time with friends, working, brainstorming on the whiteboards, or just catching up. See one student’s blog about the library.

For most of the year the building is open 24/7 - it's your space, to support your learning. There is always something going on, from performance poets to visiting owls or petting dogs and there are always people there to offer help and support.  "Just Ask", that's our motto. Look out for the support team in their purple ‘Ask Us’ shirts - they're students themselves and here to help you.

To access books, journals, articles and more in your subject area search our library catalogue "Locate". For help using the library have a look at our Library Essentials guide or our award-winning Pre-arrival Library Support guide developed especially for international students.

Lanchester Library Playlist

Are you worried about academic research?

Our team of Academic Liaison Librarians offer one-to-one appointments to help with research and referencing. They also work with academic tutors to deliver information literacy skills into your course and offer Add+vantage modules which can support your academic writing. Based in the DMLL, on Floor 3 of the Library, you can ring, email, book an appointment online or ask for your Librarian at any Library enquiry desk.

Career development starts long before graduation. We provide extensive support through our Careers Services, Faculty employability and placements teams, and a wide range of other initiatives. If you need advice, you can drop into the careers zone in TheHub, email careers.ss@coventry.ac.uk or call 024 7765 2011.

Why not become a Course Rep?

The Students’ Union Student Reps department consists of three areas: Course Reps, Service Reps and Halls Reps. It is in place to give you a voice. Reps are students: they aim to see things from your point of view, represent you at University meetings and make sure your voice is heard. You can apply now to get involved.

Are you an international student looking for work experience in the UK?

Non-EU international undergraduate and postgraduate students can gain access to short-term and long-term individual or group placements through the Centre for Global Engagement (CGE) UK Work Experience Team.

Are you interested in international experience and opportunities?

The Centre for Global Engagement (CGE) is a service which can help you gain international experience and develop the global competencies required for national and international careers. Find out all about:

• The Global Leaders Programme open to all students.
• The Global Researchers’ Programme (GRP) for PhD and MRES students.
• Linguae Mundi is Coventry University’s innovative foreign language programme, open to everybody.
• Study Abroad in a range of European countries through the Erasmus scheme or see how you could gain work experience through Go Abroad.

If you are not sure where to go for help, speak to a Customer Service Adviser at an Information Point. There is one in every Faculty building and in TheHub. You can email infopoint.ss@coventry.ac.uk. You can also check our Student Guide to identify the support we can provide. 

If you have questions about your study programme, contact your Course Director. You can find their contact details on your Moodle CourseWeb.

Our International Student Support Team are here to help international and EU students and offer non-academic support on subjects such as pre-arrival, visa, immigration, housing and post-study advice. For questions, queries or concerns, contact the Student Support Team by email: welfare.io@coventry.ac.uk and telephone: +44 (0) 24 7765 2151.

Students’ Union Advice Centre (SUAC) is a free, independent and confidential service which gives advice, and provides representation, on a wide range of problems including housing, consumer law, cheating and plagiarism, internal disciplinary and complaints. You can call +44 (0)24 7765 5200 or visit them online.

The Medical Centre, on the second Floor of TheHub, holds surgeries from Monday to Friday 8.30am-5.30pm during term-time. Find out more online or telephone +44 (0) 24 7655 1725. In an emergency please call +44 (0) 24 7659 2012. The Counselling Service provides an opportunity for you to talk with a professionally trained counsellor; you can contact them on +44 (0) 24 7765 5622.

In an emergency on campus or in Coventry University accommodation call the University’s Protection Service on +44 (0) 24 7765 8555. For off-campus emergencies or in private accommodation call the Police on 999. For non-emergency incidents (e.g. out car has been stolen or your property damaged) call the Police on 101.

Your Faculty Registry can help you understand the University’s academic processes and regulations, answer queries relating to your course, modules and assessments, and authorise absences, deferrals, extensions and withdrawals. You can visit the reception desks in Faculty buildings during the drop-in hours or make an appointment to see your Course Administrator by phone, email or via the Reception Desk.

For more information on Faculty Registry you can watch a short video below:

Faculty of Arts and Humanities

Faculty of Business and Law

Faculty of Engineering, Environment and Computing

Faculty of Health and Life Sciences