Enrolment

Enrolment FAQs 

• When does enrolment start? 

  	Coventry University	CUG Coventry University Wroclaw	Coventry University London
  Enrolment opening date	Monday 17 April	Monday 17 April	Monday 17 April
  RTS check opens	Monday 24 April	Monday 24 April	Monday 24 April
  RTS check closes	Tuesday 30 May	Monday 22 May	Monday 5 June

  CUG is CU Coventry, CU London and CU Scarborough

• Do I need to be in the UK before starting enrolment?

  You do not need to be in the UK to begin the enrolment process. We advise that you begin enrolling as soon as you receive the email and your link. You can complete the personal detail section and confirm your course, at which point you will be given access to Aula and you can access your course materials.

  We strongly recommend you travel to the UK as soon as your student visa is issued to you. If you require a Right to Study Check, you may not be able to complete enrolment until this has taken place. Please check the web pages to confirm if this check needs to take place in person.

• Why haven’t I received my enrolment link?

  Our emails are issued from the Monday 17 April onwards. The email will be sent to the address you have used on your application. If you believe you have met all the conditions of your offer and have not yet received your enrolment link via email, please contact us via Chat.

  For returning students, the link will be sent to your university email account. Please check your spam folder. You can also log on to SOLAR where you will find your link if you are eligible to re-enrol.

• I haven’t received my CAS?

  If you have not yet received your CAS, please check your inbox and spam for an email asking you to use CAS Shield to meet your CAS conditions. If you have used an agent to support you with your application, please speak with them directly for an update on the progress of your application. The university is unable to issue a CAS until you have met all the conditions of your offer. This may include completing sufficient finance checks and interviews. Please check CAS Shield to understand the progress of these checks and the documents you need to upload.

  If the university systems state that your CAS has been issued but you have not received it, please speak to your agent directly.

• Do I need to book a Right to Study Check?

  Information on how to arrange attend a Right to Study check is available for each of our campus locations, including details on what documents to bring. 

  If you do not bring the documents listed we will be unable to complete the Right to Study check and this will delay the completion of your enrolment.

• What is the best way to pay my fees ahead of enrolling?

  For international fee payers, you are required to have paid at least a minimum of £8,000 of your total tuition fee before enrolment can be completed.

  If you are being sponsored by your employer or a government sponsor, you need to provide an approved financial guarantee/sponsorship letter confirming your fees are being paid by them. Please email to debtenq.fin@coventry.ac.uk who will need to approve before you can enrol.

  To get your Confirmation of Acceptance for Studies (CAS), we require £4,000. The additional £4,000 is then required to complete the enrolment process. Payments must be clear funds in the university’s account before the enrolment deadline, as shown here:

  	Coventry University	CUG Coventry University Wroclaw	Coventry University London
  Enrolment deadline	Monday 15 May	CU Group (IPP) Thursday 18 May 2023 CU Group (other) Monday 22 May 2023	Monday 22 May 2023

  CUG is CU Coventry, CU Scarborough, CU London

  Please make your payments using Convera GlobalPay - this is the quickest way and provides peace of mind that your payment has arrived in time. Paying by bank transfer can take up to 14 working days (if funds are being paid from Nigeria, please note it can take significantly longer) and you must provide your student ID on your payment. We strongly recommend all payments are made using debit/credit card via Convera.

  Watch out for scams! If you are looking to make a bank transfer, please ensure this is done through Convera. Please do not make direct bank transfers to the university and always use the Convera platform. This is the safest and most secure way to make your payment to the university. Please note all funds must be cleared into the university’s bank account, we cannot accept payment receipts/proof of payment to enrol.

• What is the deadline for international fee payers to pay £8,000 by?

  The deadlines for receipt of funds are as follows;

  	International bank transfer	UK bank transfer	Card payment
  Coventry University	Monday 20 April	Tuesday 2 May	Tuesday 2 May
  CU Group sites (Coventry, Scarborough, London and Wrocław)	Monday 20 April	Tuesday 2 May	Tuesday 2 May
  Coventry University London	Monday 27 April	Tuesday 9 May	Tuesday 9 May

  Please note funds must have cleared into the university’s bank account to complete enrolment. Coventry University cannot accept payment receipts/proof of payment to enrol.

  Payment Link:

  Convera GlobalPay

  You can pay via debit/credit card or by bank transfer through Convera. We strongly advise to make all payment by debit/credit card as processing times are much quicker than bank transfers. If you do wish to make a bank transfer, please ensure you do this through the Convera platform and not direct to the university.

• When does teaching start?

  Monday 15 May 2023 

  • Coventry University
  • CU Coventry, CU London (Dagenham and Greenwich), CU Scarborough
  • Coventry University Wroclaw 

  ---

  Monday 22 May 2023 

  • Coventry University London
• My CAS details are incorrect or my circumstances have changed – How can I change my information?

  The best way to request an update to your CAS is by contacting us through the chat function on CAS Shield.

• How do I collect my student ID card?

  Please note you can only collect your ID card after you have enrolled.

  If you are studying at Coventry University or CU Coventry, you can collect your student ID in person from the Refectory, Priory Hall, Priory Street, Coventry.

  If you are studying at Coventry University London, you can collect your Student ID from University House Reception.

  If you are studying at CU London (Greenwich), you can collect your student ID from the Main reception desk Level 10. 

  If you are studying at CU London (Dagenham), you can collect your student ID from the Customer service desk. 

  If you are studying at CU Scarborough, you can collect your student ID from the Student Engagment Centre.  

• I no longer wish to enrol at Coventry University – how can I cancel my application?

  UK fee-paying students

  Please talk to the Customer Experience team on campus or decline your offer on the applicant portal.

  International fee-paying students

  If you are in the UK, please talk to the Customer Experience team on campus. If you are not in the UK, please decline your offer on the applicant portal. If you have applied via an agent, please contact them directly to help you decline your offer on the partner portal.

  Please be aware that the following dates are a Bank Holiday across the UK therefore a reduced service will be available as detailed below. Public transport may also be disrupted over these dates.

  Bank Holiday Dates	Location of open Info point in Coventry (all campuses) Opening Hours: 10am-4pm	Location of open Student Information Desk/ Customer Service Desk in London (all campuses) Opening Hours: 10am-4pm
  Monday 1 May 23	The Hub	University House, Middlesex Street
  Monday 8 May 23	The Hub	University House, Middlesex Street
  Monday 29 May 23	The Hub	University House, Middlesex Street

  Unfortunately, our CU Scarborough campus will be closed over the Bank Holiday dates however support will be available by phone. Please call 024 77 656565

• When is the enrolment deadline?

  If you do not require a Right to Study (RTS) check or a CAS, please begin the enrolment process as soon as possible after receiving your enrolment link.

  Teaching starts on Monday 15 May for Coventry University and Coventry University Group campuses (Coventry, Scarborough and London), and Monday 22 May for Coventry University London.