Welcome weeks


Before you arrive

Everything you need to prepare before you start.


Arrival on campus

Find out what you need to do when you get here.

Get started

Welcome weeks

Information to help you get the most of university life.

During your first few weeks, you will meet your course teams and the other students on your course either in person, or on Aula, our online learning platform. You will also have the opportunity to attend events and meet other students with similar interests through Coventry University Students' Union (CUSU).

It’s an exciting time with lots to take in, which is why your induction remains available to you to go back to should you need it. Alongside the main university induction that you started after enrolment or registration, you will also receive a course induction. There are a number of services and opportunities available to you right from day one. We’ve listed a few for you here, so you can get a feel for what your first few weeks will be like.

Read more information on the online induction

Academic support

Settling in is easier if you understand the university’s Academic and General Regulations and make the most of all the support available to you. There are a wide range of services designed to help you with your studies

Coventry University London Library (University House)

The Coventry University London Library has a vast collection of resources available to you, most of which can be accessed online. This means that whatever time of day and wherever you are in the world, you will still be able to read and study.

The Library and Learning Innovation team are able to provide you with support in researching and studying for your assignments - just book a one to one appointment with them. They also lead workshops on key academic skills, such as evaluating and referencing information. Our website has more information about the range of services available to you.

Library staff are always happy to help. If you are in the library, please just ask us; or for online support, you can use the chat service in Teams, or check out our Library website.

Personal advisors

All students will have Personal Advisors to support with any pastoral or personal issues.

Academic writing support

The Academic Support Unit, part of the Library and Learning Innovation team, offers a range of services including individual tutorials, workshops on common writing topics, and self-help resources. Currently, our friendly team are working remotely to offer you online writing support. Full details of the servies on offer, and how to book an appointment can be found on our website.

Maths and statistics support

Sigma (based in Coventry) offers an extensive free service in mathematics and statistics support to students. These services are offered remotely to students in London.

Academic research

Librarians from our Academic Support Unit offer one-to-one appointments to help with research and referencing. They also work with academic tutors to deliver information literacy skills into your course, which can support your academic writing.

Connect with CUSU your local students’ union

CUSU is here to help ensure you get the best student experience from your time at university. When you signed up to Coventry University, you also became a member of the Students’ Union - the London Campus has it's own branch of the Students' Union so you can access services and support locally.

Student Reps

Student Reps ensure you have a voice at University. They make sure your feedback is heard by academic staff in your school and Faculty and help make positive changes to your learning experience. Any student can be a Rep and it’s a great way to develop your skills.

If you have any questions or concerns about your course or University services contact your Rep for support and guidance.

To get in touch, contact CUSU, your local Students’ Union.


Visit: Room 3.16 University House, located inside the Student Lounge

Email: london.su@coventry.ac.uk

Website: https://covunilondon.cusu.org 

Call: 024 7765 5200

Health and wellbeing

We want you to get the most out of university life, but it isn’t always easy managing everything. Our Student Health and Wellbeing services aim to ensure that you have access to trained professionals with the right expertise whenever you need them. We have a huge range of support, services and activities to help maintain a healthy body and mind. These include:

  • Welfare
  • Disabilities
  • Counselling
  • Mental health mentor
  • Study Skills tutor

Your career

Career development starts long before graduation. There are a range of opportunities you can take advantage of from your first day, which will all help build important skills for your CV.

Our Talent Team provides extensive support throughout your time here and beyond. They offer advice and opportunities including faculty employability and placements teams. If you need advice, you can speak to the Talent Team.

Part-time work

Many of our students work part time alongside their studies. You could become a Student Ambassador and work part-time with the university’s faculties and schools at events such as open days, getting paid on a project-by-project basis as well as gaining experience for your CV. Look out for Student Ambassador recruitment notices around campus and on the Student Portal.

Become a Course Rep

The Students’ Union Reps department covers three areas: Course Reps, Service Reps and Halls Reps. Reps are the loudest voice on campus and exist to make sure you are heard at all levels of the university. Any student can be a rep, there are a mix of paid and unpaid roles, and it provides great experience and personal development. You can apply now to get involved.

International experiences and opportunities

The Centre for Global Engagement (CGE) is a service which can help you gain international experience and develop the global competencies required for national and international careers. Find out all about:

  • The Global Leaders Programme open to all students.
  • Linguae Mundi, Coventry University’s innovative foreign language programme, open to everybody.
  • CGE or Faculty organised international field trips.
  • Studying abroad in a range of European countries through the Erasmus scheme or see how you could go on an exchange outside Europe.
  • COIL projects enabling virtual mobility.

Need more help?

General support

  • The Student Engagement Team is here for you 07:00- 22:00 Mon-Fri and 08:00-14:00 on Saturday. You can call +44 (0) 2477 656565 or email engagement@coventry.ac.uk. We’re your first point of contact whatever your enquiry or question, and can either help you directly or connect you to expert support, whether that’s an academic tutor or one of the many dedicated student services. Our team is trained to listen and will treat your enquiry professionally and with discretion; your information is always kept within the confines of the university.
  • Check Wayfinder to identify the support we can provide.
  • Our International Student Support Team is here to help international and EU students and offer non-academic support on subjects such as pre-arrival, visas, immigration, housing and post-study advice. For questions, queries or concerns, contact the Student Support Team by email or telephone: +44 (0) 24 7765 2010.
  • Students’ Union Advice Centre (SUAC) is a free, independent and confidential service which gives advice, and provides representation, on a wide range of problems including housing, consumer law, cheating and plagiarism, internal disciplinary matters and complaints. You can call +44 (0)24 7765 5200 or visit them online.
  • In an emergency call the Police on 999. For non-emergency incidents (e.g. your car has been stolen or your property damaged) call the Police on 101.

Study and course support

  • If you have questions about your study programme, you can talk to your course team - and other students on your course - by logging in to your course pages on Aula.
  • If you need help understanding any of the university’s academic processes and regulations, the registry team is on hand to help. This could be with absences, exams, deferrals, extensions and more.

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Coventry University joint top modern university for career prospects
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