Continuing Students

Student Engagement Centre (SEC)

You can speak with our Customer Service Advisers for advice and signposting to a range of support options.

Our SEC team can answer questions relating to any of the campuses.

Welcome back

It’s almost time to start your next academic year and we want to make sure everything goes smoothly. This page provides key information on how to get organised for the year ahead.

Term and semester dates

Make sure you know the term dates for your course so that you can plan your next year of study, as well as your work schedule and holidays. If you need more information, talk to our Student Engagement Team by emailing

Re-enrolment for continuing students

Home and EU continuing students must re-enrol before teaching starts using SOLAR. You will be sent an email with instructions. 

You may need your financial details to complete the forms, such as your Student Loan information. If you have problems re-enrolling, contact

International students who are re-enrolling will also be able to enrol online this year. Please visit the returning international students page for more information.

Your timetable

Your personalised timetable will be emailed to your university email account around late April/ early May. Once released, you can also access your timetable by logging into the Student Portal.

Please be aware that your timetable is not an assurance of progression, or that your selected options have been verified as meeting the requirements of the course. Please refer to your results letter for your progression details. The information in your timetable will be as accurate as possible, but is subject to change, so please check it on a regular basis.

Thinking about changing your course?

Course changes must be discussed with your Course Director and a member of the Faculty Registry. Download the relevant form from the Registry pages of the Student Portal. International students can seek advice from ISCT or Visahelp Team however the completed course change form must be sent to Faculty Registry by Friday of Teaching Week 2 in each semester.

Please read our safety guides:

Fees, finance & housing

Fees and finance

You will need to make arrangements to pay for your course and living costs such as accommodation, open a bank account, make sure you are aware of other costs such as council tax and plan a budget.

  • You can find out more about course fees, payment plans, scholarships, loans and other sources of financial help via the Student Portal Finance site and check the tuition fee terms and conditions.
  • The easiest way to pay your tuition or accommodation fees is online. If you are a continuing student please consult the complete list of fees so you can check what you have to pay to the University in the 2020/21 academic year. For your latest accommodation fees, please email
  • If you have any questions at all, including worries about payments, you can speak to our Student Engagement Team by emailing or by phoning +44 (0) 24 7765 6565, and they will direct you to the correct person in our Finance team. To set up a payment plan for your accommodation fees, phone FutureLets on +44 (0) 24 76 158 158.
  • Coventry University Students’ Union (CUSU) also provide useful information on managing your money should you need it.
  • After you have re-enrolled, log in to the Student Portal and access NOVA to generate a letter to prove your student status. You may need this if you want to open a student bank account, apply for council tax exemption, or provide proof of your course details.

Questions regarding finance for enrolment?

Please visit the Finance Enrolment support page for help with your finance enrolment queries.


If you have already received and accepted an offer for University-owned accommodation, information on your next steps, including how to collect your key, is available on our accommodation web pages. Don’t forget that your accommodation is not secured until you have accepted your offer, paid the deposit and selected a payment plan.
If you are staying in university-owned accommodation, make sure you read the FutureLets Licence to Occupy. If you have booked a property in the private sector through FutureLets, contact us at for key collection details.

If you still need to arrange accommodation, contact our Customer Service Representatives, who are happy to talk you through the options available.

Coventry University Students’ Union (CUSU) also provides housing information, including advice on finding a room or a roommate, housing deposits, inventories, moving in and your rights and responsibilities.

Coventry University Students' Union

When you enrol/re-enrol (as appropriate) online you will have the option to share your data with Coventry University Students’ Union. This will allow you to join clubs, societies and volunteering groups, be part of the course rep system, buy tickets to events, stand and vote for Students’ Union positions and be kept updated about CUSU activities, news and events.

The most employable graduates have taken part in activities outside of their course so please get involved and make the most of your time at University.

You can find out more using the links below and make sure you visit

Need more help?

General Support

  • The Student Engagement Team is here for you 08:00- 22:00 Monday to Friday and 10:00-16:00 on Saturday and Sunday. You can call +44 (0) 2477 656565 or email We’re your first point of contact whatever your enquiry or question, and can either help you directly or connect you to expert support, whether that’s an academic tutor or one of the many dedicated student services. Our team is trained to listen and will treat your enquiry professionally and with discretion; your information is always kept within the confines of the university. 
  •  Check Wayfinder to identify the support we can provide.
  • Our International Student Support Team is here to help international and EU students and offer non-academic support on subjects such as pre-arrival, visas, immigration, housing and post-study advice. For questions, queries or concerns, contact the Student Support Team by email or telephone: +44 (0) 24 7765 2010.
  • Students’ Union Advice Centre (SUAC) is a free, independent and confidential service which gives advice, and provides representation, on a wide range of problems including housing, consumer law, cheating and plagiarism, internal disciplinary matters and complaints. You can call +44 (0)24 7765 5200 or visit them online.
  • In an emergency on campus or in Coventry University accommodation call the university’s Protection Service on +44 (0) 24 7765 5555. For off-campus emergencies or in private accommodation call the Police on 999. For non-emergency incidents (e.g. your car has been stolen or your property damaged) call the Police on 101.

Study and course support

  • If you have questions about your study programme, you can talk to your course team - and other students on your course - by logging in to your course pages on Aula.
  • If you need help understanding any of the university’s academic processes and regulations, your faculty registry team is on hand to help. This could be with absences, exams, deferrals, extensions and more.

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