Crowded Places and Public Safety Management MSc 2022/23 entry

Course code:

On campus - EECT031
Online - EECT154

Study options:

1 year full-time
2-3 years part-time (UK only)


Coventry University (Coventry)
or 100% online study


September 2022
January 2023
May 2023



Get in touch

Course code:

On campus - EECT031
Online - EECT154

Study options:

1 year full-time
2-3 years part-time (UK only)


Coventry University (Coventry)
or 100% online study


September 2022
January 2023
May 2023



Get in touch

The content of this course for September 2022 entry is still being updated.
The information on these pages relates to September 2021 entry and is for guidance only. Please revisit this course page for updated information.


From international sporting events and concerts to world-class retail and transport hubs, mass gatherings are increasing in scale and complexity. In the current global environment, the challenges of keeping people safe are greater than ever – whether that’s planning for international mega events or dealing with the impacts of social distancing.

This course aims to provide you with the academic underpinning to analyse the features that make for best-practice planning, policy and process, so that you can go on to devise effective crowded places arrangements of your own. Graduates could work in a range of organisations with crowded places duties, including venue and stadia management, the uniformed services, private security management, and the live events, transport and retail sectors.

Why Coventry University?

An award-winning university, we are committed to providing our students with the best possible experience. We continue to invest in both our facilities and our innovative approach to education. Our students benefit from industry-relevant teaching, and resources and support designed to help them succeed. These range from our modern library and computing facilities to dedicated careers advice and our impressive Students’ Union activities.


The University may deliver certain contact hours and assessments via emerging online technologies and methods across all courses. In response to the COVID-19 pandemic, we are prepared for courses due to start in or after the 2020/2021 academic year to be delivered in a variety of forms. The form of delivery will be determined in accordance with Government and Public Health guidance. Whether on campus or online, our key priority is staff and student safety.

Due to the ongoing restrictions relating to COVID-19, some facilities (including some teaching and learning spaces) and some non-academic offerings (particularly in relation to international experiences), may vary from those advertised and may have reduced availability or restrictions on their use.

Global ready

An international outlook, with global opportunities


Career-ready graduates, with the skills to succeed

Student experience

All the support you need, in a top student city

Accreditation & Professional Recognition

This course is accredited by the following professional bodies:

Chartered Management Institute

Chartered Management Institute

As part of this course you will be required to undertake a professional development module which is currently accredited by the Chartered Management Institute for the 2021-22 intake. Upon successful completion of the module, you will gain the CMI Level 7 Certificate in Strategic Management and Leadership Practice at no additional cost. Further details can be found under the ‘course detail’ tab and on the Professional development homepage homepage. Coventry University’s accreditation with CMI is currently ongoing for the relevant modules and is regularly reviewed and monitored by the CMI through their quality systems. Whilst Coventry University anticipates that these reviews will continue to be successful, if they were to be unsuccessful, the relevant module in this course would no longer be accredited and we would notify applicants and students of this change as soon as possible.

Course information

This course aims to provide you with the academic underpinning to analyse the features that make for best-practice planning, policy and process, so that you can go on to devise effective crowded places arrangements of your own.

Employers recognise that the challenges found in postgraduate study positively changes the way you analyse problems and create solutions. This course aims to provide you with a space to network with others from a diverse range of experience and disciplines, to learn and apply concepts, theories and academic skills to professional practice.

The course’s flexibility and delivery pattern of 4.5-day blocks enables full-time students to develop their knowledge alongside opportunities to gain practical experience. The part-time route allows those already employed in crowd safety, health and safety, and security management to balance their studies with other commitments and apply academic rigour to their practical experience.*

The programme covers important legal and socio-political frameworks within crowd safety and emergency management, as well as investigating emerging technological solutions, and the contemporary safety and threat environments that impact on the sector.

The course also aims to provide an understanding of the issues that underlie many of the concerns faced by crowd safety management practitioners, such as leadership, risk management, training and exercising, multi-agency cooperation and coordination and business continuity. In particular, you will examine how these issues may be addressed in practice, with a view to enhancing the effectiveness of crowd safety management and organisational resilience.

You should advance your skills in evaluating complex situations, developing creative and innovative solutions, and implementing lessons learned. There will be opportunities to take part in training and exercises through simulated emergency scenarios in our state-of-the art, immersive Simulation Centre.

You will have the opportunity to carry out an independent piece of research of your choosing, producing an industry facing working paper of publishable quality.

As a Coventry University graduate, upon successful completion of the course you should have gained the skills you need to move your career in crowd safety management forward, both in the UK and overseas. This includes the development of transferable skills and knowledge dealing with risk, problem solving, decision making under uncertainty, team and leadership skills.

Course Specification
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  • Emergency Planning for Public Safety and Security:

    The aim of this module is to provide you with a critical understanding of the concepts, issues, processes and structures relevant to the development of effective strategies required in preparation for responding to and recovering from emergencies and disasters. The module will also highlight how to apply them specifically to work for public safety in crowded places.

    You will explore the concepts of integration as they apply to the processes of the creation of plans for the management of emergencies, and in particular examine the role of the private sector in supporting the duty of integration.

    Following this, you will engage with the approaches used to construct, implement, test and evaluate a range of emergency and disaster preparedness arrangements across a broad scope of hazards, focussing on those that present the most relevant risks to public safety in crowded places.

    The module will focus on the composition and structure of emergency and disaster plans, policies and practices. This includes consideration and evaluation of the various organisational, institutional and legal frameworks that influence emergency preparedness, and consideration of wider social and technological factors that can affect emergency and disaster planning at the local, sub-national, national and international levels, in both the private and public sector.
    (15 Credits)

  • Managing Crowded Places:

    This module will facilitate a detailed understanding of crowded places and the influences upon their formation, design and management, considering them as socio-technical, psychological, geographical and temporal phenomena, complex in nature and vulnerable to emerging properties.

    Taking a risk-based approach, the module will provide particular insight into the impacts of complexity on crowded places, examining theoretical approaches to complexity, and applying them to the understanding of, and subsequent planning for and management of, crowded places. In doing so, it will consider the application of tools such as planning, crowd science, command and control, coordination and communication, and information and technology systems.

    Further to this the module will take a closer look at issues for technology in the crowded places sector, examining its development and implementation, and equipping crowd managers with the necessary tools to interrogate the breadth of technological solutions in the marketplace.

    Finally, the module takes a deep dive into the latest developments in crowd dynamics, focussing on the most up-to-date research in the field and particularly reimagining issues for egress, challenging received wisdom and exploring novel solutions for complex environments.
    (15 Credits)

  • Public Safety and Security:

    Strategic approaches to public safety and security requires an understanding of the underpinning frameworks for governance and best practice in the realms of health and safety, workplace safety and security management.

    This module will help you to undertake structured threat assessments to appraise the challenges facing the management of public safety and security within both organisations and the wider environment. It will then show you how to use analytical tools which are necessary to diagnose the underlying causation of such problems - be they organisational or malicious.

    Finally, it will offer you the opportunity to develop critical capabilities to assess the approaches and tools available to address public safety and security issues, enabling a resolution that is sensitive and appropriate to the operating environment.
    (15 Credits)

  • Risk, Incident and Leadership

    This module aims to develop an in-depth understanding of a range of risk interpretations, and explore non-technical skills, minimisation techniques and leadership models that can be applied during incidents and crises. It will use models, theories and simulations to critically evaluate the challenges for leadership and decision making within the constraints of some command and control practices. Incidents are recognised as vital opportunities for learning lessons, but there are usually challenges to facilitating and leading the implementation of change; you will investigate ways in which these barriers and challenges can be overcome.
    (15 Credits)

  • Training and Exercise Design and Delivery:

    This module will facilitate your competence to plan, design and manage an exercise in the context of disaster, crisis and emergency management. The module will place exercises in the wider context of preparedness and organisational resilience, examining theories and approaches to training and exercising. In addition, the module will aim to help you critically assess and evaluate generic principles of training and apply them to training needs for disaster, crisis and emergency management. Approaches to the evaluation of exercises and associated learning will be developed, and the project management requirements for managing and organising exercises are also examined.
    (15 Credits)

  • Resilience, Security and Emerging Technologies:

    This module aims to investigate today’s complex technology-dependant society and organisations, and the factors that influence security and resilience in complex and integrated systems. The module investigates vulnerabilities, risk and security challenges at an organisational, national and transnational level, going beyond the traditional cyber security approach to look at the demands in wider interconnected systems across critical infrastructure and city resilience, existential threats and global risks. The module evaluates the potential opportunities and risks associated with emerging technological advancements and considers them as part of a horizon-scanning approach.
    (15 Credits)

  • Research Perspectives and Practice:

    This module is designed to equip you with the required skills in systematic critical evaluation, research design and data collection relevant to assessing practice and policy in disciplines aligned to emergencies and crises. The module content will review processes and principles for conducting research. You will explore intensive and extensive research designs, and be introduced to the principal methods of conducting extensive research, including social surveys, documentary, archival and census evidence, and quantitative analysis. The module also explores more intensive forms of investigation, including interviewing, ethnography and other forms of qualitative analysis. Issues of research dissemination and research ethics will also be considered.
    (15 Credits)

  • Business continuity and Crisis Management:

    This module will aim to provide you with the necessary evaluative skills to assess internal and external risk contexts and apply appropriate approaches for managing risks within organisations. The impacts of incidents can quickly become a serious threat to both the internal and external operating environment for organisations.

    Traditionally, business continuity and crisis management techniques have been applied in order to manage these risks. Increasingly risks are unknown, complex and dynamic, requiring more adaptive management practices and responsive governance systems. Critical incidents can spill over into political, economic, social, technical, legal and environmental domains requiring effective assessment, communications and media management so as to limit impacts and losses.

  • Global Professional Development - Consultancy

    The aim of this module is for students to critically evaluate and develop solutions to complex, inter-related, multi-faceted issues that can be found in a variety of organisations and professional contexts. The module will normally involve students working together, across disciplines and or from a range of workplace settings, to facilitate an appreciation of how different sectors solve internal issues and how different sectors can learn and adopt or adapt solutions from other fields.

    International, cultural and ethical issues will underpin the practical and theoretical developments in the module coupled with the principles of consultancy and the theories and practices found in leadership. The module will engage the students in wide-ranging debates and problem-solving exercises using examples from real-life issues.
    (15 Credits)

  • Supporting Transition to Postgraduate Study

    The module aims to assist and prepare you in the transition to postgraduate education, by developing your academic skills in order to improve and enhance your personal effectiveness as a learner. It is particularly useful if you are new to Higher Education or have been away from study for some time. The module will look at areas such as critical reading, academic writing and referencing skills. Throughout the module, you are encouraged to reflect on your learning in order to deepen your understanding and effectiveness as a quality, independent learner. The module will set out clearly what we expect of students at postgraduate level and equip you with the resources to be able to meet expectations in this environment. This academic skill set is transferable and will be valuable not only in the immediate context, but also for continuing professional development. There is no assessment for this module.

  • Preparing to Research

    This module is designed to introduce you to postgraduate research, and will provide additional support for the final research project. It provides a mechanism to support the scoping of the research and will reinforce knowledge of research design and methods while aiming to ensure their effective application to your area of interest. It aligns with the content of the module Researching Perspectives and Practice. There is no assessment for this module.

  • Professional working paper

    The aim of this module is to support you in defining a need or critical issue within the crowded places sector and exploring potential solutions for that problem through the practical application of theoretical approaches. Working with a supervisor, you will develop an industry-facing paper that researches and evaluates the evidence, and makes recommendations for change and overcoming expected barriers to that change at team, institutional, national level as appropriate.
    (50 credits)

    All modules on this course are mandatory.

We regularly review our course content, to make it relevant and current for the benefit of our students. For these reasons, course modules may be updated.

In more detail...

  • Use our award winning Simulation Centre with its 10m curved-screen immersive virtual training environment with XVR Simulation platform. Eight break-out rooms connected with audio and CCTV to the control room for operational, tactical and strategic simulations.
  • Coventry University is a leader in digital learning. This expertise is applied to our campus delivery, which is supported by our innovative online social learning platform, allowing you to undertake substantial parts of your study at home where you can revisit classroom delivery.
  • Opportunities for recognition of prior learning and experience (RPL/RPEL) on a case-by-case basis (evidence required). Please see the course specification for further information.
  • All assessments are designed to be of value to both you and your employer – no examinations.
  • Our student-centred approach: Coventry University has been rated 5 Stars for Teaching Excellence and Employability (QS Stars 2020) and has been rated a top 15 UK university 5 years running (Guardian University Guide 2016-2020).
  • Access to our library's electronic resources 24/7, including thousands of books, ejournals and newspapers.
  • Dedicated support for those who are new to Higher Education, or returning after a long break, with additional modules designed to transition you into postgraduate study and support you as you learn to research.
  • Choose or switch to study either full-time (one year) or part-time (two years). Please see the course specification for further information.
  • Start in September, January or May.
  • Option to progress from the Postgraduate Certificate to the full MSc, taking into account the credits already achieved. Please see the course specification for further information.
  • Learn from guest speakers (subject to availability) who are experts in their field, providing insight into real-life scenarios.
  • Enhance your career prospects and extend your industry network by studying with safety and security practitioners, emergency planners, incident and crisis managers from the public, private and charitable sector, both in the UK and internationally.

Crowded places, crowd dynamics, complexity analysis, command and control, interoperability, leadership, safety, security, risk management, emergency planning, emergency management, emergency response, crisis management, organisational resilience, business continuity, research, communication, stress management.

This course can be studies on a one year full-time basic and is also offered on a part-time basis. Whilst we would like to give you all the information about our part-time offering here, it is tailored for each course each year depending on the number of part-time applicants. Therefore, the part-time teaching arrangements vary. Please request information about studying this course part-time.

Modules are delivered as 4.5-day face-to-face events that provide the depth and rigour required for development, reflection and networking in this sector. Campus delivery is supported by our innovative online social learning platform, allowing you to undertake substantial parts of your study at home where you can revisit classroom content and find additional materials. You also have access to our library's electronic resources 24/7, including thousands of books, ejournals and newspapers.

On this course you will be taught via:

1. seminars and discussion
2. practical sessions and workshops
3. simulation exercises
4. study visits*

Your dissertation working paper tutor will assist you in developing your study and research skills.

Please note that if you are an international ‘Tier 4’ student, you will be required to take the course on a full-time basis. You must attend academic skills seminars during intervening weeks to fulfil UK Visas and Immigration (UKVI) requirements. For more information, visit our page on Tier 4 compliance.

* May be subject to availability, limited places and additional travel costs.

This course is be assessed using a variety of sector-appropriate methods which vary depending upon the module. All written assignments are submitted online and presentations can be recorded. Assessment methods include reports, proposals and business cases, presentations, posters etc. There are no exams.

The Coventry University Group assessment strategy aims to ensure that our courses are fairly assessed and allows us to monitor student progression towards the achieving the intended learning outcomes.

On successful completion, you will have:

  • A comprehensive evaluation of risk, its components and influencing factors, approaches to assessment, prioritisation and role in planning and managing crowded places.
  • An in-depth knowledge of policy and approaches for mitigating, preparing for and managing crowded places for the private sector, responding agencies and organisations and other affected stakeholders.
  • A thorough comprehension of approaches to assessing complexity and interaction, and developing, monitoring and evaluating processes, systems and organisations within the sector from known and emergent threats in a sustainable way.
  • A detailed analysis of multi-stakeholder engagement, communication, co-operation and governance in all aspects of policy and strategy, implementation and management at all scales.
  • An ability to manage information, evaluate uncertainty, ambiguity and complexity in knowledge, method and management, and make appropriate and defensible decisions.
  • A critical awareness of issues and challenges at the forefront of research and practice in crowded places and public safety.
  • An ability to evaluate and use appropriate methods of enquiry and analysis, and progress good practice in the discipline over the course of their career.
  • The skills demanded to research, evaluate high level material in order to produce an independent working paper that meets ethical requirements of the university, synthesises both academic and sector perspectives and presents findings and recommendations in a professional way.

Each 15 credit module will consist of 150 hours of activities with typically about 30 hours of contact time associated. The activity time will be made up of a mixture of guided and self-guided study. Taught modules are normally delivered in a block (typically 4.5 days of campus-based delivery). This will include a combination of, but may not be limited to, face-to face teaching such as lectures, small-group sessions, workshops, online classes and support sessions.

Students will have access to an experienced team of tutors and lecturers who will support their studies. Each module will have dedicated online content to support the learning.

This course focuses on emergency management within a global context, drawing on case studies and the experience of organisations working in the UK, Europe, US, Canada and Australia.

International, EU and UK students (dependant in intake of students each year) take classes together, participating in discussion-based seminars and workshops, so all students have the opportunity to benefit from the personal experiences of other students, as well as staff, from other parts of the world.

Entry Requirements

To enter this course you should have a first or second class honours degree in a relevant discipline. Those with a level 5 qualification and/or professional experience will be considered on a case by case basis.

Each application will be considered on its merits and the final decision will be made by the course director. For information regarding what might amount to a ‘relevant discipline’ and ‘relevant professional experience’ please contact

A 2:2 undergraduate degree (or equivalent) in a relevant discipline. Applicants with a lower class of degree and/or professional experience only will be individually considered and will usually be interviewed prior to being offered a place on the course.

English as a Foreign Language Participants whose first language is not English must demonstrate proficiency in verbal and written English language equivalent to IELTS 6.5 overall with no component less than 5.5, or TOEFL 600. If you have IELTS 6.0 you may be eligible to study our online pre-sessional English course.

Each application will be considered on its merits and the final decision will be made by the course director. For information regarding specific entry requirements, please ask a question.

English as a Foreign Language: This course requires IELTS of 6.5 overall, with no component lower than 5.5. Pre-sessional English is available if required.

Our International Student Hub offers information on entry requirements for your country, as well as contact details for agents and representatives should you need more advice.

More detail

Fees and funding

2022/23 Tuition fees

For advice and guidance on tuition fees3 and student loans visit our Postgraduate Finance page.

We offer a range of International scholarships to students all over the world. For more information, visit our International Scholarships page.



September 2022


January 2023


May 2023




September 2022


January 2023


May 2023


This course may incur additional costs associated with any field trips, placements or work experience, study abroad opportunities or any other opportunity (whether required or optional), which could include (but is not limited to) travel, accommodation, activities and visas.

This course may incur additional costs associated with any equipment, materials, bench fees, studio or facilities hire.

EU student fees

EU nationals starting in the 2020/21 academic year remain eligible for the same fees as home students and the same financial support. Financial support comes from Student Finance England, and covers undergraduate and postgraduate study for the duration of their course, providing they meet the residency requirement.

For tuition fee loans

EU nationals starting in the 2020/21 academic year must have resided in the European Economic Area (EEA) or Switzerland for the three years prior to the start of their course. The purpose of that three year residency should not have been mainly for the purpose of receiving full time education.

For maintenance loans

EU nationals starting in the 2020/21 academic year must have resided in the UK and Islands for the five years prior to the start of their course. The purpose of that five year residency should not have been mainly for the purpose of receiving full time education.

Career prospects

Graduate Immigration Route visa

Based on current information from the UK Government, international students whose study extends beyond summer 2021 may be eligible for a visa under the UK Government’s Graduate Immigration Route, which will enable students to stay and work, or look for work, in the UK at any skill level for up to two (2) years. Check the most up to date guidance available to check your eligibility and any updates from the UK Government before making an application or enrolment decision.

The increasing recognition of the value of crowded spaces within our society, along with concerns for the threats and risks associated with such mass gatherings, is creating a demand for qualified crowded places professionals.

Our graduates could work in a range of organisations with crowded places duties, including venue and stadia management, the uniformed services, private security management, and the live events, transport and retail sectors.

The course aims to support the development of your skills in problem-solving, teamwork and leadership, project management and communication, all of which are qualities employers demand. We strive to produce graduates who can make difficult decisions whilst being culturally sensitive, ethical and compassionate.

Coventry University is committed to preparing you for your future career and aims to give you a competitive edge in the graduate job market. The University’s Talent Team provide a wide range of support services to help you plan and prepare for your career.

Where our graduates work

Opportunities may exist globally within:

  • Crowd Management and Public Safety
  • Emergency Services
  • Security and safety sector
  • Multi-lateral organisations
  • National and Local government
  • Risk and resilience consultancy
  • Research and further study



The majority of our courses have been formally recognised by professional bodies, which means the courses have been reviewed and tested to ensure they reach a set standard. In some instances, studying on an accredited course can give you additional benefits such as exemptions from professional exams (subject to availability, fees may apply). Accreditations, partnerships, exemptions and memberships shall be renewed in accordance with the relevant bodies’ standard review process and subject to the university maintaining the same high standards of course delivery.

2UK and international opportunities

Please note that we are unable to guarantee any UK or International opportunities (whether required or optional) such as internships, work experience, field trips, conferences, placements or study abroad opportunities and that all such opportunities may be subject to additional costs (which could include, but is not limited to, equipment, materials, bench fees, studio or facilities hire, travel, accommodation and visas), competitive application, availability and/or meeting any applicable travel COVID and visa requirements. To ensure that you fully understand the visa requirements, please contact the International Office.

3Tuition fees

The University will charge the tuition fees that are stated in the above table for the first Academic Year of study. The University will review tuition fees each year. For Home Students, if Parliament permit an increase in tuition fees, the University may increase fees for each subsequent year of study in line with any such changes. Note that any increase is expected to be in line with inflation.

For International Students, we may increase fees each year but such increases will be no more than 5% above inflation. If you defer your course start date or have to extend your studies beyond the normal duration of the course (e.g. to repeat a year or resit examinations) the University reserves the right to charge you fees at a higher rate and/or in accordance with any legislative changes during the additional period of study.


Facilities are subject to availability. Due to the ongoing restrictions relating to COVID-19, some facilities (including some teaching and learning spaces) may vary from those advertised and may have reduced availability or restrictions on their use.

Student Contract

By accepting your offer of a place and enrolling with us, a Student Contract will be formed between you and the university. The 2022/23 Contract is currently being updated so please revisit this page before submitting your application. The Contract details your rights and the obligations you will be bound by during your time as a student and contains the obligations that the university will owe to you. You should read the Contract before you accept an offer of a place and before you enrol at the university.