Before you arrive

It's almost time for you to join us and we want to make sure your first weeks go smoothly. Here’s everything you need to prepare before you start.


Secure your accommodation

If you have not yet organised your accommodation, don't worry. Visit our accommodation web pages for more information on the options available to you, or contact our Customer Service Representatives:

Our accommodation web pages can also tell you information on your next steps, including how to collect your key.

Don’t forget that your accommodation is not secured until you have accepted your offer, paid the deposit and selected a payment plan. Coventry University Students’ Union (CUSU) also provides housing information, including advice on finding a room or a roommate, housing deposits, inventories, moving in and your rights and responsibilities.


Check your student fees and finance

Find out more about course fees, making payments, scholarships, loans and other sources of financial help.

The easiest way to pay your tuition or accommodation fees is online - please ensure you specify what the payment is for in the description box.

If you are an undergraduate student, check the support we provide through Flying Start.

To set up a payment plan for your accommodation fees, email FutureLets at

Still need help? Visit our help and guidance page.


Order your Student ID card

Your student ID card is very important; it allows you to:

  • access to university buildings and accommodation
  • register your attendance at classes
  • access to printing and student discounts.

You also need to have been issued your student ID before your student loan will be released.

After enrolment you will be emailed a link to order your Student ID card online. You will need to upload a photo of yourself and of your passport (or similar) to verify your identity. All being well, your ID card will be sent to you in the post in May – so make sure you give us the address you will be living at while studying with us.

If you are an international student and have arrived in the UK, your documents will need to be checked before you will receive an email to apply for your Student ID.

Online or distance students will not need a student ID card unless you want to access campus facilities and services. For more information, email

Navigate to...

Welcome to Coventry

Discover what you need to start your journey

When you get here

Find out what to do when you get here


Your first weeks

See how we can help you settle in

Need more help?

Some extra information to get you started


Jargon buster

Designed to help you understand some key terms


Student Charter

Download and sign up to the student charter


Campus Wayfinder

Find your way around campus and view learning spaces

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