Crowded Places and Public Safety Management PG Cert 2022/23 entry

Course code:

On campus - EECT032
Online - EECT155

Study options:

1 year full-time
2 years part-time

How to Apply


Coventry University (Coventry)
or 100% online study


September 2022
January 2023
May 2023



Get in touch

The content of this course for September 2022 entry is still being updated.
The information on these pages relates to September 2021 entry and is for guidance only. Please revisit this course page for updated information.


From international sporting events and concerts to world-class retail and transport hubs mass gatherings are increasing in scale and complexity. In the current global environment, the challenges of keeping people safe are greater than ever - whether that’s planning for international mega events or dealing with the impacts of social distancing.

This short course aims to provide you with the academic underpinning to analyse the features that make for best-practice planning, so that you can go on to devise effective crowded places arrangements of your own. Successful graduates could work in a range of organisations with crowded places duties, including venue and stadia management, the uniformed services, private security management, and the live events, transport and retail sectors.

Modules from this programme can be taken forward to the MSc in Crowded Places and Public Safety Management.

The course is open to EU nationals living in the UK with settled or pre-settled status who would not require a visa to study.

Why Coventry University?

An award-winning university, we are committed to providing our students with the best possible experience. We continue to invest in both our facilities and our innovative approach to education. Our students benefit from industry-relevant teaching, and resources and support designed to help them succeed. These range from our modern library and computing facilities to dedicated careers advice and our impressive Students’ Union activities.


The University may deliver certain contact hours and assessments via emerging online technologies and methods across all courses. In response to the COVID-19 pandemic, we are prepared for courses due to start in or after the 2020/2021 academic year to be delivered in a variety of forms. The form of delivery will be determined in accordance with Government and Public Health guidance. Whether on campus or online, our key priority is staff and student safety.

Due to the ongoing restrictions relating to COVID-19, some facilities (including some teaching and learning spaces) and some non-academic offerings (particularly in relation to international experiences), may vary from those advertised and may have reduced availability or restrictions on their use.

Global ready

An international outlook, with global opportunities


Career-ready graduates, with the skills to succeed

Student experience

All the support you need, in a top student city

Course information

The four modules which comprise this postgraduate certificate are created to provide you with the opportunity to gain a master’s level qualification in a directly relevant discipline.

Employers recognise that the challenges found in postgraduate study positively changes the way you analyse problems and create solutions. This course provides you with a space to network with others from a diverse range of experience and disciplines, to learn and apply concepts, theories and academic skills to professional practice.

The course’s flexibility and delivery pattern of 4.5-day blocks* provides the opportunity for full-time students to develop their knowledge alongside opportunities to gain practical experience. The part-time route* allows those already employed in crowd safety, health and safety, and security management to balance their studies with other commitments and apply academic rigour to their practical experience. Whilst we would like to give you all the information about our part-time offering here, it is tailored for each course each year depending on the number of part-time applicants. Therefore, the part-time teaching arrangements vary. Please  request information about studying this course part-time.  

The programme covers important frameworks within crowd safety and emergency management, as well as the contemporary safety and threat environments that impact on the sector.

The course also aims to provide an understanding of the issues that underlie many of the concerns faced by crowd safety management practitioners, such as leadership, risk management, and multi-agency cooperation and coordination. In particular, you will examine how these issues may be addressed in practice, with a view to enhancing the effectiveness of crowd safety management and organisational resilience.

You should advance your skills in evaluating complex situations, developing creative and innovative solutions, and implementing lessons learned. There will be opportunities to take part in training and exercises through simulated emergency scenarios in our Simulation Centre.

As a Coventry University graduate, upon successful completion of the course you should have gained the skills you need to move your career in crowd safety management forward, both in the UK and overseas. This includes the development of transferable skills and knowledge: dealing with risk, problem solving, decision making under uncertainty, team and leadership skills.



All modules are offered on a rolling basis, at least once every eight months, ensuring they can be approached flexibly and fitted around the demands of full-time employment. Full time study is one year and part-time study is normally up to two years.

*Whilst we would like to give you all the information about our part-time offering here, it is tailored for each course each year depending on the number of part-time applicants. Therefore, the part-time teaching arrangements vary. Please  request information  about studying this course part-time. 


  • Emergency Planning for Public Safety and Security

    The aim of this module is to provide you with a critical understanding of the concepts, issues, processes and structures relevant to the development of effective strategies required in preparation for responding to and recovering from emergencies and disasters. The module will also highlight how to apply them specifically to work for public safety in crowded places.

    You will explore the concepts of integration as they apply to the processes of the creation of plans for the management of emergencies, and in particular examine the role of the private sector in supporting the duty of integration.

    Following this, you will engage with the approaches used to construct, implement, test and evaluate a range of emergency and disaster preparedness arrangements across a broad scope of hazards, focussing on those that present the most relevant risks to public safety in crowded places.

    The module will focus on the composition and structure of emergency and disaster plans, policies and practices. This includes consideration and evaluation of the various organisational, institutional and legal frameworks that influence emergency preparedness, and consideration of wider social and technological factors that can affect emergency and disaster planning at the local, sub-national, national and international levels, in both the private and public sector.
    (15 credits)

  • Managing Crowded Places

    This module aims to facilitate a detailed understanding of crowded places and the influences upon their formation, design and management, considering them as socio-technical, psychological, geographical and temporal phenomena, complex in nature and vulnerable to emerging properties.

    Taking a risk-based approach, the module will provide particular insight into the impacts of complexity on crowded places, examining theoretical approaches to complexity, and applying them to the understanding of, and subsequent planning for and management of, crowded places. In doing so, it will consider the application of tools such as planning, crowd science, command and control, coordination and communication, and information and technology systems.

    Further to this, the module will take a closer look at issues of technology in the crowded places sector, examining its development and implementation, and equipping crowd managers with the necessary tools to interrogate the breadth of technological solutions in the marketplace.

    Finally, the module takes a deep dive into the latest developments in crowd dynamics, focussing on the most up-to-date research in the field and particularly reimagining issues for egress, challenging received wisdom and exploring novel solutions for complex environments.
    (15 credits)

  • Public Safety and Security

    Strategic approaches to public safety and security requires an understanding of the underpinning frameworks for governance and best practice in the realms of health and safety, workplace safety and security management.
    This module will help you to undertake structured threat assessments to appraise the challenges facing the management of public safety and security within both organisations and the wider environment. It will then show you how to use analytical tools which are necessary to diagnose the underlying causation of such problems - be they organisational or malicious.

    Finally, it will offer you the opportunity to develop critical capabilities to assess the approaches and tools available to address public safety and security issues, enabling a resolution that is sensitive and appropriate to the operating environment.
    (15 credits)

  • Risk, Incident and Leadership

    This module aims to develop an in-depth understanding of a range of risk interpretations, and explore non-technical skills, minimisation techniques and leadership models that can be applied during incidents and crises. It will use models, theories and simulations to critically evaluate the challenges for leadership and decision making within the constraints of some command and control practices. Incidents are recognised as vital opportunities for learning lessons, but there are usually challenges to facilitating and leading the implementation of change; you will investigate ways in which these barriers and challenges can be overcome.
    (15 credits)

  • Supporting Transition to Postgraduate Study

    A formative module which aims to assist and prepare you in the transition to postgraduate education by developing your academic skills, in order to improve and enhance your personal effectiveness as a learner. It is particularly useful if you are new to Higher Education or have been away from study for some time. The module will look at areas such as critical reading, academic writing and referencing skills. Throughout the module, you are encouraged to reflect on your learning in order to deepen your understanding and effectiveness as a quality independent learner. The module will set out clearly what we expect of students at postgraduate level and equip you with the resources to be able to meet expectations in this environment. This academic skill set is transferable and will be valuable not only in the immediate context, but also for continuing professional development. There is no assessment for this module.

In more detail...

  • Be supported by expert staff, researchers and our wide-ranging alumni network who are active in the field, with extensive industrial and consultancy experience working for Category 1 and 2 responders, government agencies, businesses and NGOs.
  • Coventry University is a leader in digital learning. This expertise is applied to our campus delivery, which is supported by our innovative online social learning platform, allowing you to undertake substantial parts of your study at home where you can revisit classroom delivery.
  • Opportunities for recognition of prior learning and experience (RPL/RPEL) on a case-by-case basis (evidence required). Please see the course specification for further information.
  • All assessments are designed to be of value to both you and your employer – no examinations.
  • Our student-centred approach: Coventry University has been rated 5 Stars for Teaching Excellence and Employability (QS Stars 2020) and has been rated a top 15 UK university 5 years running (Guardian University Guide 2016-2020).
  • Access to our library's electronic resources 24/7, including thousands of books, ejournals and newspapers.
  • Dedicated support for those who are new to Higher Education, or returning after a long break, with additional modules designed to transition you into postgraduate study and support you as you learn to research.
  • Choose or switch to study either full-time (one year) or part-time (two years). Please see the course specification for further information.
  • Start in September, January or May.
  • Option to progress from the Postgraduate Certificate to the full MSc, taking into account the credits already achieved. Please see the course specification for further information.
  • Learn from guest speakers (subject to availability) who are experts in their field, providing insight into real-life scenarios.
  • Access to our award winning Simulation Centre with its 10m curved-screen immersive virtual training environment with XVR Simulation platform. Eight break-out rooms connected with audio and CCTV to the control room for operational, tactical and strategic simulations.
  • Enhance your career prospects and extend your industry network by studying with emergency planners, incident and crisis managers from the public, private and charitable sector, both in the UK and internationally.
  • Further develop your skills and knowledge in crowded places, crowd dynamics, complexity analysis, command and control, interoperability, leadership, safety, security, risk management, emergency planning, and emergency management.
  • Develop high-level analytical, decision-making and communication skills and make an immediate difference in the organisation where you work.

Modules are delivered as 4.5-day face-to-face events that provide the depth and rigour required for development, reflection and networking in this sector. Campus delivery is supported by our innovative online social learning platform, allowing you to undertake substantial parts of your study at home where you can revisit classroom content and find additional materials. You also have access to our library's electronic resources 24/7, including thousands of books, ejournals and newspapers.

On this course you will be taught via:

1. seminars and discussion
2. practical sessions and workshops
3. simulation exercises
4. study visits*

Your dissertation working paper tutor will assist you in developing your study and research skills.

Please note that if you are an international ‘Tier 4’ student, you will be required to take the course on a full-time basis. You must attend academic skills seminars during intervening weeks to fulfil UK Visas and Immigration (UKVI) requirements. For more information, visit our page on Tier 4 compliance.

As an innovative and enterprising institution, the University may seek to utilise emerging technologies within the student experience. For all courses (whether on-campus, blended, or distance learning), the University may deliver certain contact hours and assessments via online technologies and methods.

* May be subject to availability, limited places and additional travel costs.

Assessment for all modules is by 100% coursework.

This course is be assessed using a variety of sector-appropriate methods which vary depending upon the module. All written assignments are submitted online and presentations can be recorded. Assessment methods include reports, proposals and business cases, presentations, posters etc. There are no exams.

The Coventry University Group assessment strategy ensures that our courses are fairly assessed and allows us to monitor student progression towards the achieving the intended learning outcomes.

On successful completion, you should be able to:

  • Evaluate risk, its components and influencing factors, approaches to assessment, prioritisation and role in planning and managing crowded places.
  • Demonstrate a detailed knowledge of policy and approaches for mitigating, preparing for and managing crowded places for the private sector, responding agencies and organisations, and other affected stakeholders.
  • Apply relevant approaches to assessing complexity and interaction, and developing, monitoring and evaluating processes, systems and organisations within the sector from known and emergent threats in a sustainable way.
  • Undertake detailed analysis of multi-stakeholder engagement, communication, cooperation and governance in all aspects of policy and strategy development, implementation and management at all scales.
  • Manage information, evaluate uncertainty, ambiguity and complexity in knowledge, method and management, and make appropriate and defensible decisions.

Each 15 credit module will consist of 150 hours of activities with typically about 30 hours of contact time associated. The activity time will be made up of a mixture of guided and self-guided study. Taught modules are normally delivered in a block (typically 4.5 days of campus-based delivery). This will include a combination of, but may not be limited to, face-to face teaching such as lectures, small-group sessions, workshops, online classes and support sessions.

Students will have access to an experienced team of tutors and lecturers who will support their studies. Each module will have dedicated online content to support the learning.

As an innovative and enterprising institution, the University may seek to utilise emerging technologies within the student experience. For all courses (whether on-campus, blended, or distance learning), the University may deliver certain contact hours and assessments via online technologies and methods.

This course focuses on emergency management within a global context, drawing on case studies and the experience of agencies working in the UK, Europe, US, Canada and Australia.

International, EU and UK students (dependant in intake of students each year) take classes together, participating in discussion-based seminars and workshops, so all students have the opportunity to benefit from the personal experiences of other students, as well as staff, from other parts of the world.

Entry Requirements

Relevant work experience and/or a professional development qualification.

A 2:2 undergraduate degree (or equivalent) in a relevant discipline. Applicants with a lower class of degree and/or professional experience only will be individually considered and will usually be interviewed prior to being offered a place on the course.

Each application will be considered on its merits and the final decision will be made by the course director. For information regarding specific entry requirements, please request information.

Fees and funding

2022/23 Tuition fees

For advice and guidance on tuition fees3 and student loans visit our Postgraduate Finance page.

We offer a range of International scholarships to students all over the world. For more information, visit our International Scholarships page.



September 2022


January 2023


May 2023


You can study this course on a part-time basis. The cost is based on the credits studied per year. For further information please contact our Admissions team.

This course may incur additional costs associated with any field trips, which could include (but is not limited to) travel, accommodation and activities, equipment, materials, bench fees, studio or facilities hire.


Postgraduate loans offered by Student Finance England are not available for PgCert courses. If you are paying for the fees yourself then the fees can be paid in 3 instalments: September, January and May. More information on flexible payments can be found on this page.

Career prospects

Graduate Immigration Route visa

Based on current information from the UK Government, international students whose study extends beyond summer 2021 may be eligible for a visa under the UK Government’s Graduate Immigration Route, which will enable students to stay and work, or look for work, in the UK at any skill level for up to two (2) years. Check the most up to date guidance available to check your eligibility and any updates from the UK Government before making an application or enrolment decision.

The increasing recognition of the value of crowded spaces within our society, along with concerns for the threats and risks associated with such mass gatherings, is creating a demand for qualified crowded places professionals.

Our graduates could work in a range of organisations with crowded places duties, including venue and stadia management, the uniformed services, private security management, and the live events, transport and retail sectors.

The course aims to support the development of your skills in problem-solving, teamwork and leadership, project management and communication, all of which are qualities employers demand. We strive to produce graduates who can make difficult decisions whilst being culturally sensitive, ethical and compassionate.

Coventry University is committed to preparing you for your future career and giving you a competitive edge in the graduate job market. The University’s Talent Team provide a wide range of support services to help you plan and prepare for your career.

Where our graduates work

Opportunities exist globally within:

  • Crowd Management and Public Safety
  • Emergency Services
  • Security and safety sector
  • Multi-lateral organisations
  • National and Local government
  • Risk and resilience consultancy
  • Research and further study



The majority of our courses have been formally recognised by professional bodies, which means the courses have been reviewed and tested to ensure they reach a set standard. In some instances, studying on an accredited course can give you additional benefits such as exemptions from professional exams (subject to availability, fees may apply). Accreditations, partnerships, exemptions and memberships shall be renewed in accordance with the relevant bodies’ standard review process and subject to the university maintaining the same high standards of course delivery.

2UK and international opportunities

Please note that we are unable to guarantee any UK or International opportunities (whether required or optional) such as internships, work experience, field trips, conferences, placements or study abroad opportunities and that all such opportunities may be subject to additional costs (which could include, but is not limited to, equipment, materials, bench fees, studio or facilities hire, travel, accommodation and visas), competitive application, availability and/or meeting any applicable travel COVID and visa requirements. To ensure that you fully understand the visa requirements, please contact the International Office.

3Tuition fees

The University will charge the tuition fees that are stated in the above table for the first Academic Year of study. The University will review tuition fees each year. For Home Students, if Parliament permit an increase in tuition fees, the University may increase fees for each subsequent year of study in line with any such changes. Note that any increase is expected to be in line with inflation.

For International Students, we may increase fees each year but such increases will be no more than 5% above inflation. If you defer your course start date or have to extend your studies beyond the normal duration of the course (e.g. to repeat a year or resit examinations) the University reserves the right to charge you fees at a higher rate and/or in accordance with any legislative changes during the additional period of study.


Facilities are subject to availability. Due to the ongoing restrictions relating to COVID-19, some facilities (including some teaching and learning spaces) may vary from those advertised and may have reduced availability or restrictions on their use.

Student Contract

By accepting your offer of a place and enrolling with us, a Student Contract will be formed between you and the university. The 2022/23 Contract is currently being updated so please revisit this page before submitting your application. The Contract details your rights and the obligations you will be bound by during your time as a student and contains the obligations that the university will owe to you. You should read the Contract before you accept an offer of a place and before you enrol at the university.