COVID19 Frequently asked questions - International Students

COVID19 Frequently asked questions - International Students

General FAQs, and those referring to teaching and learning can be found on the COVID- 19 information page

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If you are a current student:

Please be assured that support remains available to you. Whilst we understand that this is a worrying time for many, and some of you may want to go home to be with your families, we are not encouraging any students to leave. If you are studying on a Tier 4 visa and want to return home while continuing your studies remotely, we will not withdraw you from your course. We will need to report the fact you’ve left the UK to the UKVI. You’ll need to let us know that you’re going home, so we know you’re OK, and you must continue engaging with your studies when you get home.

If you leave the UK, you should carry on studying. We’ll contact you in a few weeks’ time to discuss your options for returning to study on campus. If you do decide to stay overseas and the UKVI curtails your visa, then we will support you in making a fresh application to re-join us in the new academic year. If you are near the end of your course, we’ll be in touch to let you know about your award.

Whatever you choose to do, it is essential that we can keep in touch and keep you informed, so please be sure to check your contact details on Solar and update them if necessary.  If we cannot contact you, we will not be able to assist with visa queries.

We understand why you and your family may be anxious, but the current advice from Public Health England is that it is safe to remain in the UK. Our response has been informed and led by the advice of public health officials, but we have also been listening to the concerns of our staff and students and taking your feelings into account in all of our decision making. Following your concerns, we have made the decision to suspend face-to-face teaching and move teaching and learning online.

We encourage you to continue your studies online, so that you can enjoy and succeed in working towards your Coventry University degree. We therefore do not encourage withdrawals as a result of COVID-19. But, if you wish to formally withdraw on either a temporary or permanent basis, for whatever reason, please contact your faculty registry team:

CULC – registry.london@coventry.ac.uk
FAH – registryenq.fah@coventry.ac.uk
EEC – facultyregistry.eec@coventry.ac.uk
FBL – facultyregistry.fbl@coventry.ac.uk
HLS – registry.hls@coventry.ac.uk
CUC – registry.cuc@coventry.ac.uk
CUS – registry.cus@coventry.ac.uk

There may be financial implications to withdrawing from your course. Please see the University’s Tuition Fee and Refund Terms and Conditions for more information.

We take the health and well-being of our students very seriously and are constantly reviewing the Foreign and Commonwealth Office advice in regards to all Erasmus students. All students that this affects should have received an email from the Centre for Global Engagement (CGE) with detailed advice and support – please continue to check your student email account regularly.

Erasmus students currently studying on campus that are wishing to leave campus have been asked to email their faculty international team and detail whether they wish to continue learning online or withdraw from the course.

If you have not been able to complete your academic course because of an interruption to your studies, you should first speak to your faculty registry team. If you have been informed that you are required to attend study in the UK after the expiry of your current visa, the International Student Support Team will be happy to help you apply for a visa to return to complete your programme. Please read the information on extending a tier 4 visa.

The UKVI has confirmed that you can request additional permission to remain in the UK if your visa is due to expire between the January 24 and May 31 2020. You may only apply for this if you are unable to travel because you are self-isolating or unable to travel to your home country because of travel restrictions related to COVID-19.

If the University has been required to report to UKVI that you are no longer sponsored by Coventry University, you will be notified of this by email. Once the University has made this report about your Tier 4 visa and you have left the UK, you must not attempt to re-enter the country without first obtaining a new visa. If you have successfully completed your course and will be applying for a visa to attend your graduation ceremony, you can apply for a Standard Visitor visa to attend graduation.

Please note that due to Covid-19, the March and April 2020 ceremonies have been postponed. Read more details on the graduation ceremonies webpage

If you have permanently withdrawn you can contact your Faculty Registry support team and ask to change your withdrawal to temporary. We will then contact you to discuss your options to return to study, whether through CU Online or returning to campus when permitted to do so in the future.

A student can temporarily withdraw for a maximum period of 12 consecutive months. This period of temporary withdrawal is included within a student’s maximum period of registration. The earliest point a student can return will depend on their specific course. Some courses may be able to accommodate students in the following semester, and some courses may not be able to accommodate them until the following year. You should discuss any request for temporary withdrawal with your course director and faculty registry team. They can help you with the withdrawal form. Temporary withdrawal may have financial and visa implications.

The UKVI publish information, including telephone numbers and email contact. Please consult the page dedicated for visa applications.


If you are thinking of applying to study with us, or currently have an offer to study:

If you are unable to apply for your visa to come to the UK before the deadline to meet offer letter and CAS conditions for the May 2020 intake, the International Office admissions team will honour your offer, subject to the same conditions, for our September 2020 intake. Please email welcomesupport.io@coventry.ac.uk to let us know if you will miss the May intake and would like to defer your offer to September.

If you are a research applicant, please email research-apps.pg@coventry.ac.uk.

We will do everything we can to help students enrol in the nearest intake without jeopardising their academic experience. We will be as flexible as possible, including supporting visa applications until the latest viable date in accordance with Home Office requirements.

For students who hold an offer to join us in May 2020 from China, the last date we will issue a CAS letter is Thursday 7 May. After this date, we will continue to support students as much as possible on a case-by-case basis in accordance with Home Office requirements.

If a super priority visa service is available to you, we advise you choose this. Check the services available as well as opening times, address and contact details for UK visa application centres near you. Please note that choosing a priority visa service will be at your own cost.

The table shows the last day of enrolment for all of our upcoming PSE intakes:

Campus Course Last enrolment date
Coventry University 5 week PSE for May 2020 intake Monday 16 March 2020
30 week PSE for January 2021 intake Monday 30 March 2020
15 week PSE for September 2020 intake Monday 11 May 2020
10 week PSE for September 2020 intake Monday 22 June 2020
5 week PSE for September 2020 intake Monday 27 July 2020
Coventry University London 15 week PSE for September 2020 intake Monday 04 May 2020
10 week PSE for September 2020 intake Monday 08 June 2020
5 week PSE for September 2020 intake Monday 13 July 2020

 

We are looking to significantly scale up our Coventry University English Language Tests. We are also looking to introduce and deliver PSE courses in a number of cities across China. In the meantime, if you require an additional 0.5 International English Language Testing System (“IELTS”) (or equivalent), you may be interested in completing our online PSE course part-time over a period of 14 weeks.

The Home Office has not changed its English language requirements for visas below degree level. However, if you are studying a degree level course, we accept a range of robust English language qualifications equivalent to IELTS. These will be assessed in your application, but include the following:

Depending on where you studied, your high school qualification may be considered.

If you have taken a recent English language test, please send your results to your Admissions Manager for review.

If you have applied for a Research study programme, you are required to meet the stated English Language criteria. The only exception to this requirement is for students educated to UK degree level standard in the medium of English in the UK or in a majority English speaking country within the two years immediately preceding your proposed course start date. In the event of the closure of the recognised and approved test centre, please email research-apps.pg@coventry.ac.uk to request a deferral of your studies, or to discuss whether a Coventry University English Language Test (“CUELT”) is available to you.

You can view details of our upcoming CUELTs and book here.

Once government restrictions in China are lifted, our aim is to hold CUELTs in 15 cities, making it easier for students to participate. The cities we are hoping to visit are Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, Xi’an, Zhengzhou, Nanjing, Wuhan, Changsha, Xiamen, Hefei, Ji’nan and Tsingtao. Please note, dates and locations of the tests may be subject to change in response to the latest guidance relating to COVID-19; please check back for updates.

In order to release a CAS letter, we need your final academic transcripts and confirmation of award. If you are unable to provide the required documents in time to join your chosen intake, we can defer your entry to a later intake. We have intakes in January, May and September (subject to the course chosen and availability), so we can offer more flexibility than many other UK institutions. If you cannot provide the required documents in time, we will honour your offer for a future intake.

If you are a Research applicant, we may be able to consider a deferral request for a later intake. Please email research-apps.pg@coventry.ac.uk at the earliest opportunity.

The safety, health and wellbeing of our students is our top priority. We are accepting applications as usual. To reassure you and your parents, we are following the lead of public health guidance to help reduce spread of the virus, and to take care of anyone that may be potentially at risk. The UK is proud to have one of the best public healthcare systems in the world.

We will do everything we reasonably can to make sure that students are still able to enrol on our courses this year. If we need to make any changes to courses, processes, deadlines or entry requirements, we will do so in the best interests of students and their families, and will keep them informed as quickly and comprehensively as we can.

Due to the exceptional circumstances we are facing and in the best interests of our students, we have suspended face-to-face teaching and will be moving all teaching and learning online from the end of the day on Friday 20 March. This decision will significantly reduce face-to-face interactions while maintaining the integrity of teaching and learning as best as we can and minimising the impact on the student learning experience.

Further precautionary measures that we have announced in line with the latest expert advice include:

  • Postponing or cancelling all field trips
  • Suspending all graduation ceremonies scheduled for March and April, while ensuring degrees are awarded as normal. Celebrations will be re-arranged later in the year
  • Suspending all open day events until further notice

We are constantly assessing available information from relevant official bodies and will continue to inform current and prospective students of any changes. Further information about how the university is addressing COVID-19 and information about teaching and learning at this time can be found in our main COVID-19 FAQs.

We understand some students may be concerned about COVID-19, so we have robust support mechanisms in place. Any international students with concerns are encouraged to contact our dedicated International Student Support team for advice and guidance.

We always respect a student’s decision to change their mind and would process any refund in line with the University's Tuition Fee and Refund Terms and Conditions. We understand this will have been a difficult decision, particularly under the uncertain circumstances we find ourselves in. Read the University’s Tuition Fee and Refund Terms and Conditions form. Please submit completed forms and attachments by email to RefundReq.fin@coventry.ac.uk. Please note that upon receipt of a fully completed form and all relevant supporting documents, if a refund is approved, it could take us up to 6 weeks to process your request and complete the refund.

For more information and further FAQs, please check the student portal.

Links to official information: