Our programmes

Our experts work with high-profile organisations to create a series of successful bespoke scenarios at the Simulation Centre. We have the resources and expertise to offer innovative programmes such as the following.

Disaster management

From oil rig disaster management to cyber security and to major incidents such as bomb alerts, we can help create, test and embed the right systems, processes and protocols for your people. With dynamic feedback, we help team members understand not just the hard facts they need to know, but how to cope with their own emotions during such events.

Business process improvement

Using the challenges and issues organisations want to explore, we can support both the review of business processes, while embedding the individual and team approaches needed to ensure that this becomes a way of life and not just a one-off intervention.

Behavioural health and safety

We have the experience to work with organisations where health and safety is in the very DNA of the company, team and individual. From small building sites to major construction, using our digital simulation and team of specialist actors we can embed a proactive approach to health and safety.

Customer service excellence

Customer experience is at the core of any business – be it internal or external customers. From reducing time taken and complaints received, to supporting right first time approaches, we can put your teams in the customers’ shoes, walking their journey and building a customer service ethos, language and mind set which once experienced is never forgotten.

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Coventry University No.1 Modern University No.1 Modern University in the Midlands
University of the year shortlisted
QS Five Star Rating 2020
Coventry City of Culture 2021