DDRI Case Study - Evidencing improved care to ensure ‘every day is a day well lived’

WCS Care is a Warwickshire-based charity and leading provider of 13 residential care homes across the county.

At its newest home, Castle Brook in Kenilworth, it has developed an Innovation Hub to share its creative approaches to care and technology across the sector and beyond.

Taking best practice from The Netherlands and the UK, as well as its own experience of delivering care for over 25 years, WCS Care began a journey to explore how creativity, innovation and technology could positively impact on the lives of residents; supporting its aim of making ‘every day a day well lived’.

Staff at the Innovation Hub

The Innovation Hub enables WCS Care to provide a ‘living laboratory’ space, where companies and researchers can work alongside residents to provide impactful improvements to care. Hundreds of practitioners and policy makers from across the care sector have visited already.

This first-of-a-kind research is enabling WCS Care, and other care providers, to develop their approaches to care, ensuring residents enjoy life to its fullest.

Studies established at the Innovation Hub will cover a range of topics including sleep, nutrition, the benefits of time outdoors, self-management and responsive care, and the use of robotics and digital technologies.

WCS Care has partnered with Coventry University to investigate and help evaluate the impact of these innovations on the health and wellbeing of residents.

Over a period of three years, PhD students and researchers from Coventry University, working alongside large companies and SME’s, will assess which innovations provide the most benefit to residents – ensuring that life-changing enhancements can be made to the experience of people living in care homes.


‘Working with an academic partner like Coventry University opens up a world of expertise to help us analyse and understand the impact that our approach and innovation is having on residents living in WCS Care homes. 

‘We’re really excited about our partnership with Coventry University, who have the knowledge, flexibility and supportive approach we are looking for, as we continue to push the boundaries of innovation and creativity in care.’

Christine Asbury, Chief Executive, WCS Care

In November 2018, Caroline Dinenage MP spent time touring the home on Common Lane - run by Warwickshire-based charity WCS Care - which has 84 ensuite rooms for older people and people living with dementia across six households, each featuring open plan living and dining, as well as a domestic-style kitchen. 

The state-of-the-art home, which opened in December 2016, also features a café, pamper salon, shop, traditional launderette, deluxe cinema, therapy table tennis, and a side-by-side bike-for-two and cycle track within secure gardens.

As part of the visit - organised in partnership with the National Care Forum - on 05 November 2018, the minister also experienced WCS Care’s Innovation Hub.


‘It was a pleasure to visit Castle Brook and meet residents. I was particularly inspired by their Innovation Hub and their commitment to harnessing the power of innovative new technologies to improve life for residents and allow carers to spend more time with them.

Technology plays an increasingly important role in helping us stay independent and healthy as we grow older, and they are setting a great example for the sector.

Caroline Dinenage MP, Minister for Care


Sarah Patrick,

Partnership Development Executive, Enterprise & Innovation


Coventry University ranked 15 in the UK
Coventry University awarded TEF GOLD Teaching Excellence Framework
University of the year for student experience
QS Five Star Rating 2019
Coventry City of Culture 2021