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The Business Case For A Fleet Manager

Project team

Dr Hossein Zarei 

Dr Mahdi Bashiri

Dr Safaa Sindi


USAID Bureau of Humanitarian Assistance

Total value of project


Duration of project

16 Oct 2023 - 29 Mar 2024


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Project overview

Fleet managers in humanitarian and development organisations play a pivotal role in delivering aid to beneficiaries.

Humanitarian fleet managers require a different set of skills than their counterparts in the commercial world. Extent literature suggests that a broad spectrum of functional skills are needed by humanitarian fleet managers.

This research is exploring the skills and competencies needed for fleet managers in humanitarian aid setting, thereby providing an understanding of how appropriate fleet manager training can bring organisational cost efficiency, effectiveness, safety, security, and sustainability.


The study aims to address the following objectives:

  • Studying organisations with and without fleet managers to understand the benefits of recruiting a fleet manager in terms of risk management, compliance, program effectiveness, sustainability, safety, and efficiency.
  • Designing a user-friendly tool to estimate the return of investment of a fleet manager.


The findings of this research will help aid and development organizations to develop and improve feet forum managers competencies which will lead to operate cost-efficiently, more safety and less road traffic crashes with less carbon emissions.


A report including all findings of the study will be the main output with some decision-making guidelines. Also, a research paper will be extracted from this study.

 Queen’s Award for Enterprise Logo
University of the year shortlisted
QS Five Star Rating 2023