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Co-Creating Welfare (CCW)



Project team

Gemma Pearce (PI) and Paul Magee

co-creating welfare logo

Project objectives

The project is funded by Erasmus+, the EU’s programme for education, training, youth and sport, and involves partners in Denmark, France and Portugal. As this is all about co-creation, we have practiced what we preach and have been talking to people working in welfare from the beginning and will continue to gather feedback along the way. We hope that with our help, welfare organisations across Europe will start putting these methods into action. Everyone should be involved together as a team from the beginning and all the way through.

Visit the CCW website at

For those interested in co-production, co-design, involving people in services or collaborative tools, a free sharing event detailing key findings from this project as presented by Dr Gemma Pearce and Paul Magee from Coventry University was held on the 10 May 2019 at St Mary’s Guildhall in Coventry city centre. Whether co-creation was familiar or fresh, this engaging day helped to hone participants’ co-creation skills and meet fellow creators.

You can watch videos of the day from Dr Gemma Pearce on Co-creation Welfare

Dr Gemma Pearce launched the UK Co-creation Summit by presenting the Co-creating Welfare project funded by Erasmus+. This talk includes reflections on what co-creation is and how it can be done in practice with a useful transnationally relevant toolkit developed by the Co-creating Welfare project team.

How the Co-creating Welfare Training is Being Used

This short film starts with some fabulous examples of people that came onto the Co-creating Welfare training funded by Erasmus+ and have embedded it in their practice. The clip then leads on to talk about the importance of co-creation and other examples of its use, including the Collaborative Poetics and Participatory Appraisal.

NHS England at Co-creating Welfare Event

Lorraine Wolfenden, Helen Lee and Lisa Ramsey from NHS England presented at the Co-creating Welfare summit on 10 May 2019 in Coventry. This discussed how they had worked with the Co-creating Welfare team to develop the quality improvement work they are doing in NHS England on Always Events and Maternity Voice partnerships.

UK Co-creating Welfare Event Highlights.

A short clip highlighting the fabulous UK event for the Erasmus+ funded Co-creating Welfare project.


Why co-creation?

We believe the co-creation approach works in the welfare sector, pushing forward improvements in organisations which have faced budget cuts and constraints in resources. It could instigate more customised and cost effective solutions and services that fit better with the needs of members of the public. Yet at the moment few welfare organisations have adopted this practice. Those that have incorporated co-creation into their way of working, don’t tend to use it to its full potential, or it is not consistently used across the country. That’s why we’re part of a major project to look at the use of co-creation within welfare organisations and to design a course for people working in the sector to help them implement this style of working.

Needs Analysis (complete):

The first stage of the project was to carry out a scoping exercise to look at how co-creation is used in different organisations across all four countries, including the UK. We asked people across the four countries what they wanted included in a training course and how it could help them. Some people are still not prepared to work in this way because it’s different to how they have always operated. They are a little bit stuck in the mud, shall we say. However, others are leading the way and we want to learn from the great things they are doing and incorporate these into our training. Everyone we spoke to said they’d like more training on how to include people from earlier on in the process and through the whole decision-making journey. They all wanted help to think more about who can be involved and what tools there are to help them. What was evident was there are still many opportunities missed.

Course development and pilot (ongoing):

The first version of this training course has now been developed and we are starting to test it out across the four countries. We will gather feedback from attendees and trainers along the way to continue to improve this course. One of the key elements of the course will be its flexibility. It will be internationally relevant and suitable for any welfare organisation, from health care to education. The course is designed as four days, with about a month in between each training day. The idea is that people can have a go at putting the co-creation activities they have learnt into practice during the month between each training day. The contents of the course can also be adapted depending who is attending it. It will be the website that will be the vital tool here; a one-stop-shop providing people with the information they need to help make co-creation work for them. All the training resources will be available online.

End of project conferences:

At the end of the three-year project, which runs until August 2019, we plan to hold a co-creation themed conference in the UK where we will explain what we’ve learnt and how the course will work. We’ll open this out further, inviting others to join in the conference, sharing our ideas about co-creation together. We will also have an end-of-project European conference in Brussels.

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