Case studies

Case studies

Electric Vehicles Training for SAIC

The Shanghai Automotive Industry Corporation (SAIC) approached Coventry University for specialist support in developing its senior engineering staff’s knowledge about low carbon vehicle technology.

The Faculty of Engineering and Computing developed course content in close collaboration with SAIC and included a global insight into the low carbon vehicle agenda and SAIC’s own programmes in China. The one-day course was delivered at the Longbridge premises by the University’s leading experts on low carbon vehicles.

We were delighted with the course which hit exactly the right level for an introduction for our employees to the issues surrounding and technology employed in Low Carbon Vehicles. The course feedback was very positive without exception and we are now investigating further courses into more detailed areas of Low Carbon Vehicle design with Coventry University.

Tim Bailey, Advanced Engineering R&D Manager at SAIC

Aircraft Design and Theory Courses for the Light Aircraft Association

The Light Aircraft Association (LAA) wished to broaden their course prospectus to include new additions that would introduce academic rigour and improve their members’ overall light aircraft knowledge, understanding, awareness and safety.

The Faculty of Engineering, Environment and Computing worked in partnership with the LAA to design and deliver a new suite of non-accredited bespoke courses. Each course was designed to provide a wider and more in-depth understanding of light aircraft and the academic theory behind flight and aerospace design.

As a result of the positive feedback received from the course participants, a further five new courses are now under development and will run alongside the existing portfolio.

We have always traditionally been good at hands-on aircraft skills, but haven't previously been able to realise our ambitions to expand our members' academic horizons. By teaming up with Coventry University, we have been able to tap into their expert academic and teaching resources to provide quality courses that our members have found extremely useful.

Jon Viner, Deputy Chief Engineer, Light Aircraft Association

Implementing ‘live’ continuous improvement processes into Harris RCS

Harris RCS is a well-established CNC sub-contract precision machining company based in Coventry. With a focus on quality, Harris RCS serves a variety of customers from the aviation, defence, automotive, electronic and commercial industries.

The Challenge

In order to enhance the quality of its services and products whilst still providing value for money, Harris RCS sought to improve the right first time skills and knowledge of its workforce.

The company asked Coventry University’s Performance Improvement Initiative (PII) team to provide practical, hands-on support with the aim of empowering its workforce to use continuous improvement processes into the future.

The Solution

PII funded Coventry University expert Michael Knight - with tooling design experience and best practice knowledge - to work with Harris RCS. They worked with the company’s management team to develop a bespoke continuous improvement model that could be used throughout the company’s processes and workforce. The consultant then worked with Harris RCS’ team leaders to implement the model, training new employees on initial sample submission and statistical process control.


Harris RCS has already seen a significant improvement in its right first time measures. This has led to a reduction in the amount of scrap produced, in turn providing the company with an increased capacity for new orders.

Michael has worked closely with several key members of staff to help implement procedures that are already helping reduce our in house quality issues. We have had access to and the choice of a large range of business tools that we are using to improve key aspects of our production processes. Being able to work closely with Coventry University is a benefit that is greatly appreciated, and an opportunity that cannot be missed.

Graham Harris, Managing Director, Harris RCS.

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