How to Pay

How to Pay

University Owned Accommodation

Please note that the information on this page below relates to University Owned accommodations only, and does NOT relate to partner properties.

Please note, students on a contract shorter than 30 weeks (e.g. 1 semester), will be required to pay the full cost of their contract upfront.

Deposit

All students are required to pay a minimum of £300 Advance Licence Fee Payment when they accept an offer of accommodation. Some students (e.g. international or EU) will need to pay their first instalment of rent in addition to the Advance Licence Fee Payment.

The Advance Licence Fee Payment is a small amount of your rent paid upfront, to secure your room. As it is a rental payment, it is not refundable at the end of your contract. The remaining rent will be split into 2 or 3 instalments, with the final instalment being £300 lower.

The card used to pay your advanced licence fee payment will also be used for your rent instalments if you choose the Recurring Card Payment option. If you'd like to update these details prior to your first instalment, you'll need to contact us at accomm.fin@coventry.ac.uk.  

If you'd like to update these details prior to your first instalment, please follow the instructions on the dedicated card update page or contact us at accomm.fin@coventry.ac.uk.

 

Instalments

Pay in Full

All students have the option to pay immediately in full by credit or debit card when you accept your accommodation offer online.

If you cannot pay by credit or debit card, you can use the Transfer Mate service, regardless of whether you are a EU or international student. You can access the Transfer Mate payment system here, or go to the 'Methods' tab to find out more.

Pay by Instalments

You can also pay by Recurring Card Payment (RCP) over two or three instalments, depending on the length of your contract..

These instalments will be automatically set up when you enter your card details when paying your deposit to accept your offer of accommodation. You can change the card details at any point after you have enrolled.

Please see a breakdown of the available instalment plans.

Please note, students on a contract shorter than 30 weeks (e.g. 1 semester), will be required to pay the full cost of their contract upfront.

All January 2022 Starters

Instalment Amount due Due date
Advance Licence Fee Deposit £300 On Booking
Instalment 1 1/3 rent (or 1/2 if shorter contract) On Booking
Instalment 2 1/3 rent (or 1/2 if shorter contract) 29 April 2022
Instalment 3 1/3 rent minus £300 16 August 2022

All May 2022 Starters

Instalment Amount due Due date
Advance Licence Fee Deposit £300 On Booking
Instalment 1 1/3 rent (or 1/2 if shorter contract) On Booking
Instalment 2 1/3 rent (or 1/2 if shorter contract) 16 August 2022
Instalment 3 1/3 rent minus £300 17 January 2023

September 2022 Starters

UK students
Instalment Amount due Due date
Advance Licence Fee Deposit £300 On Booking
Instalment 1 1/3 rent (or 1/2 if shorter contract) 3 October 2022
Instalment 2 1/3 rent (or 1/2 if shorter contract) 17 January 2023
Instalment 3 1/3 of rent minus £300 24 April 2023
International and EU students
Instalment Amount due Due date
Advance Licence Fee Deposit £300 On Booking
Instalment 1 1/3 rent (or 1/2 if shorter contract) On Booking
Instalment 2 1/3 rent (or 1/2 if shorter contract) 17 January 2023
Instalment 3 1/3 of rent minus £300 24 April 2023

Methods

Recurring Card Payments

Recurring Card Payments (RCP) are payment plans set up against your credit or debit card. This is a much more flexible method of payment than a Direct Debit as you can edit the payment plan until 1 day before the payment is due to be taken. There are also no fees incurred from your bank for missed payments, and any missed or failed payments will be tried again automatically five days later. This is the University’s preferred payment method.

Students who have set up a recurring card payment and wish to update their card can do this on our secure card update portal.

Pay online using your credit or debit card

If you do not have a Recurring Card Payment set up with us you can pay via our secure payment link.

Please note we do not accept American Express cards.


Security Checks

While trying to pay your accommodation fees via the website, your bank may request a security check called 3 Domain Secure (3-D Secure). This is used by certain banks to reduce the risk of fraudulent usage of bank cards.  You may be asked to enter your bank card password to enable the checks, and to make payment.

If this fails, please contact your bank directly.  They will be able to advise you on the process, so that you are able to make payment online.


TransferMate

Coventry University has partnered with TransferMate to provide a simple and cost effective service to pay your fees using a bank transfer, whether you are an International or a UK student.

You can access the TransferMate payment system here.

Using this system will provide you with the following benefits:

  • It allows students to make payment of their fees in their own currency, giving them transparency and a clear understanding of the cost of their fee
  • Obtain a guaranteed exchange rate for a period of up to 48 hours
  • Ensures that 100% of the funds transferred reach FutureLets, and that no expensive bank charges are deducted that may delay your registration
  • It ensures that the payment can be easily identified and allocated by FutureLets, giving you peace of mind
  • It is a secure and quick way to make the transfer ensuring that FutureLets receives the payment promptly
  • You will be notified upon receipt of your payment

Contact Details

If you have any questions regarding this service, we have arranged for Transfer Mate to provide a dedicated 24/7 Customer Service team that can aid you with any additional information on the service and its benefits and/or walk you through the process. For any of the above or any other related queries please contact:

Phone:  +44 207 659 9190
Email:   edu@transfermate.com


Pay by bank transfer

You can pay directly to the university's account by bank transfer. You’ll need to include your student ID, your full name and if you are paying for your tuition or accommodation fees.

Account Name: Coventry University
Bank Name: Barclays Bank
Bank Address: High Street, Coventry, CV1 1ZZ
Sort Code: 20-23-78
Account Number: 20786675
IBAN Number: GB56 BARC 202378 20786675
Swift Code: BARCGB22

These bank details are for Coventry University only.

Refunds and Receipts

Receipts

Your acceptance of accommodation requires that you choose a payment plan.

If you need to make a payment outside of the agreed payment plan, you will receive a receipt if the payment is made by credit/debit card.

You are advised to keep all receipts safe for the duration of your stay in the accommodation.

Refunds

If you have already enrolled you will need to request the refund of any credit balance in your accommodation account by completing an accommodation Refund Request form. If you have not yet enrolled and need to request a refund for a payment already made please read the withdrawal refund policy before making your request.

If you’re eligible for a refund, it will be paid directly to the UK bank account that has been nominated or for international payments back to the back account the payment came from.

Invoice

Students will receive an email from the University regarding their accommodation invoice. Students must ensure they check their University email account on a regular basis during their studies at Coventry University, as this is where all communications regarding their fees will be received.

FAQs

  • There is no discount for paying your accommodation fees in full.

  • You can change the card or account your rental instalments will be paid from by changing your payment plan. You can also use the secure card payment portal as well or you can contact our finance team. Please email accomm.fin@coventry.ac.uk and our Finance team will be able to help you.

  • You will need to find a suitable replacement student for your contract before you can be released. You would be liable for an administration fee and the accommodation fees for the room until the replacement student takes over your contract.

  • The Deposit is an Advance Licence Fee Deposit, which is a small amount of your rent paid upfront to secure your room. This is NOT refundable at the end of the contract. The value of the ALFD is deducted from your final accommodation instalment.

    The Deposit amount is £300 for Coventry students; however some students may be required to pay additional instalments in addition to their deposit (for example international students).

  • If your Recurring Card Payment (RCP) cannot be collected from your bank account it could be that the card has expired and you will need to amend your card details via the secure link or contact Finance Team accomm.fin@coventry.ac.uk. Alternatively, the payment may not have been taken due to there being insufficient money in the account. The system will try to take your payment again in 5 days.

  • Failure to pay any sums due to the University will be a breach of the Licence to Occupy, and this gives the University a right to terminate the licence.

    The University will notify you of any arrears and any continued failure to pay will mean that the University will proceed with its debt collection procedures which may involve a third party debt collection agency.

    The University may take formal action against you which may result in a judgement that may seriously affect your future credit rating. Legal fees may be applied to your debt.

  • Please email our Finance team at accomm.fin@coventry.ac.uk and they will be able to delay your payment date. You may need to provide evidence that your loan payment will be late, such as a loan payment schedule from Student Finance England.

  • Our default payment plan is termly, so you will need to choose a termly payment plan in order to accept an offer of accommodation. 

  • Students typically receive funding from Student Finance in the form of a maintenance loan to pay for their living costs (e.g. rent, food, travel). Our termly payment instalments are timed to coincide with the loan payments dates so you will receive your loan, and then pay your rent with that loan money. The maintenance loan amount is means-tested based on the family income.

    If your loan amount does not cover the cost of your accommodation fees you could consider getting a part time job to cover the shortfall.


For information on private lettings, please visit our dedicated website

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Images are intended to be representative only. Neither Coventry University nor FutureLets guarantee that the layout or style of any accommodation offered to you will be the same as that depicted. Neither Coventry University nor FutureLets guarantee that any accommodation offered to you will come with any particular contents, furniture or facilities other than those expressly stated as being available in each property as set out on the Coventry University website.

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