Accommodation COVID-19 FAQ's

Accommodation COVID-19 FAQ's

Here you can find frequently asked questions in relation to COVID-19 and how this might affect our accommodation contracts for September 2020 onwards. Please keep checking this page for the latest information.

Coventry University has committed to starting the September term on time, as planned, so we do not envisage a late start. In the unlikely event of a delayed start to the term, we will amend contracts in line with the new course dates.

Yes, you can. Our cancellation policy states that you can cancel your contract and be refunded any installment payments made before the contract start date. This includes the below scenarios:

  1. Your application for a visa has been declined.
  2. You are not able to travel to the UK or start your university course due to COVID 19 restrictions.

We understand that circumstances can sometimes change and we have extended the acceptance period to 7 days so that you have a full week to decide whether to accept any offer of university-owned accommodation made to you.

Please note that partner halls will have their own booking and cancellation policies.

As set out in our accommodation contract, if the University closes the campus for 21 consecutive days or more, as a result of a Covid-19 event, you will have the option of terminating your contract with 3 weeks’ notice.

As standard, we have 3 installment dates which are timed to coincide with student loans being paid to students – 1st October, 15th January, 30th April. Individual payment plans can be arranged upon request. Please email for help.

The policies outlined in these FAQs, our webpages and our Licence to Occupy (contract) apply to ALL students regardless of:

  • Nationality or international status
  • Undergraduate or Postgraduate students
  • Coventry University, CU Coventry or Coventry University London campus

We do not intend to allocate people based on their course, and we do not intend to create ‘social bubbles’ to restrict student mixing. As far as possible, our normal allocation rules will apply


Coventry University ranked 15 in the UK
Coventry University awarded TEF GOLD Teaching Excellence Framework
University of the year for student experience
QS Five Star Rating 2019
Coventry City of Culture 2021