Student Engagement Centre (SEC)

The Student Engagement Centre (SEC) is your first point of contact. Whatever you need, they are on hand to offer confidential help and advice.

The SEC team of Customer Experience Advisers (CXAs) have seen it all so no question is out of place. From replacing an ID card to connecting you with the university’s many support services, they can help.

Here are some of the reasons you can contact the Student Engagement Centre:

• You have a problem you want to talk through – we're here to listen!
• You have an academic query – maybe you need a deferral or an extension? We can help you.
• You're feeling lost – university life can be overwhelming, but we can help you settle in and find your place by connecting you with relevant services.
• You've lost your ID card – we can replace it for you.

Support, when you need it most

When you start studying with us, we will call you to check that you have everything you need to get off to a great start. And if your attendance data suggests challenges preventing you from fully engaging with your course, we will touch base with you to resolve the challenges together.

*Including Bank Holidays. Opening hours may vary during the Winter break.