Keeping you safe on campus
Coventry University Group take the health, safety and wellbeing of all our students, staff and visitors very seriously. On this page, you will find information about the extra safety measures the university has taken and how we have prepared our campuses and facilities with the right hygiene and social distancing measures.
Updated learning arrangements during lockdown
With the exception of health courses which lead to professional registration, all other courses are to be delivered fully online from the start of term until 8 March at the earliest (in accordance with current government advice). Your timetable is being changed to reflect this; however, if there is still a room listed, please ignore this and attend all sessions online only.
Please note: buildings access information will be updated regularly. Study spaces will be available on campuses once teaching starts, search the Wayfinder for full details of building opening times.
The Library and The Hub remain open. Please visit the Wayfinder for the latest building opening times and services available, and to find out the opening times of other teaching and learning buildings.
Please note that this is being updated frequently and may change with new information, so please check regularly. If you are going to visit a university building or use one of the services, it is important to check the opening times and availability of services just before you travel to the building.
You can book a space to study in multiple buildings across Coventry campus.
Students on campus are expected to follow government guidance and adhere to all university health and safety measures in place.
Coventry University London
We are now planning to open University House for the use of library and study spaces with advanced bookings via LonCal from 15 February.
CU Coventry, CU Scarborough and CU London (Dagenham and Greenwich)
CU Coventry, CU Scarborough and CU London students can access services online. Buildings will reopen for the use of library and study spaces as soon as safely possible, and we will update students with further information soon. Any further changes will be communicated to students as soon as possible.
Coventry-based students can continue to book study spaces in multiple buildings on the Coventry University campus.Any further changes will be communicated to students as soon as possible. Students can email email@example.com for support. Library information is available 24 hours a day via the LibGuide for your location:
- CU London (Dagenham, and Greenwich) – https://libguides.coventry.ac.uk/cul
- CU Coventry – https://libguides.coventry.ac.uk/cuc
- CU Scarborough – https://libguides.coventry.ac.uk/cuscarborough
Coventry University Wroclaw
Coventry University Wroclaw is currently closed in accordance with local government guidance in Poland. Library information is available 24 hours a day via your LibGuide.
The Lanchester Library in Coventry remains open every day, 08:00 to 22:00 for pre-booked services. Resources are also accessible online, 24 hours a day via LibGuides.
- Opening hours: 08:00 – 22:00 every day.
- Book a study space: use LibCal to make a booking. You can book up to four hours in most spaces or up to eight hours for spaces on Floor 1.
- Borrow a printed copy of a book: if you need a printed copy of a book, you can either use click and collect and place a booking through the library online catalogue, Locate, or you can book a study space and browse and borrow using self-service. If you use click and collect, our staff will retrieve the item for you, and you will be able to collect it on the next working day from our collection area at the main entrance to the Library. The LibGuide on click and collect gives more information on what to do. Books can be returned to the Welcome area at the main entrance to the library without booking.
All other sites
CU Coventry, CU Scarborough and CU London (Dagenham and Greenwich) library and study spaces will be opened as soon as safely possible, and we will update students with further information soon. Resources remain accessible online, 24 hours a day via the LibGuide for your location below.
Coventry University London: we are now planning to open University House for the use of library and study spaces with advanced bookings via LonCal from 15 February.
All students should continue to check the Wayfinder for the most up to date opening times of buildings (select your location on the right-hand panel).
Resources are also accessible online, 24 hours a day via the LibGuide for your location below:
- Coventry University London – https://loncal.coventry.ac.uk/
- CU London (Dagenham and Greenwich) – https://libguides.coventry.ac.uk/cul
- CU Coventry – https://libguides.coventry.ac.uk/cuc
- CU Scarborough – https://libguides.coventry.ac.uk/cuscarborough
- Coventry University Wroclaw – https://libguides.coventry.ac.uk/wroclaw
For those students who are eligible for face-to-face teaching (exempts courses), you can meet in groups of more than your household as part of your formal education or training, where necessary. Students should expect to follow the guidance and restrictions. You should socially distance from anyone you do not live with wherever possible.
Students living in halls-style accommodation (university-owned or privately-owned) can socialise in indoor spaces with their household groups only. You cannot mix with other households indoors or outdoors. A household is usually considered to be anyone sharing a kitchen and/or bathroom. If you require further clarity on your household group then please contact your accommodation provider who will be able to confirm who is considered to be in your household.
Coventry University students can book a space on campus to study. This includes the Lanchester Library, the Hub, and in some of the teaching and learning buildings.
In accordance with government guidance, our sports facilities are currently closed.
The Sport and Rec team will be sharing lots of tips, guides and motivation on their social media channels to help you stay active and care for your physical wellbeing. There’ll be online activities to get involved in too, so make sure to follow @CUSportCentre on Twitter, Facebook, Instagram and YouTube.
The opening of our prayer facilities at The Hub is currently under review.
You can still contact our team of Chaplains from various faith communities who work with the university through the Spirituality and Faith Centre to promote a culture of community, mutual understanding and learning. They offer confidential care and pastoral support to the entire university community - staff and students - of all faiths and none:
Students at all sites can access 24/7 support from IT Services (ITS) through the ITS Portal. This easy-to-access service replaces the previous ITS email service.
Log and manage a request/issue with ITS at any time.
These features replace our previous email service.
Explore the Self-help Knowledge Portal
Get quick answers to your questions and find articles to resolve common issues without the need for ITS assistance using the Self-Help Knowledge Portal.
Book a call back
The ‘Book a phone back’ button also gives you the option to book a call back at a time suitable for you.
Alternatively, you can join the live queue for support over the phone by calling +4424 77657777.
If you have any questions you can use the ‘Ask a “How to” Question’ button found in ‘Request something’. This will direct you to the Service Desk, who can look to answer your query.
Government guidance on social distancing currently suggests a safe distance of 2 metres or 1 metre with extra precautions (such as wearing face coverings) when 2 metres isn’t possible. Across our campuses, we have put in place the following measures to comply with government guidance:
- Signage, floor markings, queuing and one-way systems.
- Changed layouts of workstations and seating areas to ensure social distancing can be maintained.
- Timetabled use of facilities and implementing booking systems.
- Reduced capacity of rooms and buildings, including the library, social and other informal campus areas.
- Teaching and learning ‘pods’ to reduce the number of people in study spaces. More information on ‘pods’ is available in our teaching and learning FAQs
- Protective screens and barriers at reception desks and information points.
Enhanced building hygiene measures include:
- High traffic common areas in university buildings on our campuses receive a regular deep clean with anti-viral disinfectant.
- Day cleaning staff clean touch points using anti-viral disinfectant.
- Hand sanitiser points and anti-viral wipes available in all university buildings.
- Mobile sanitising stations in all university building main entrances and on each floor.
- Increased ventilation within university buildings where reasonably practicable.
- ‘Fogging’ of areas where appropriate. This is a method of deep cleaning which disinfects the air and surfaces within an office/workspace.
In accordance with UK Government guidance, wearing face coverings is mandatory on public transport, in shops and inside takeaway food outlets. This means if you’re travelling to or from campus on public transport, you must wear one, and you must wear one inside any shops or takeaway food outlets on campus.
Guidance also stipulates that you should wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet.
View the full list of places where a face covering is legally required on the government website.
Wearing a face covering in communal areas
We expect all students and staff to wear a face covering when indoors in communal areas on campus. They are not mandatory but they are expected where social distancing is difficult and where you will come into contact with people you do not normally meet. We are asking this of all of you as we feel we all have a responsibility to do whatever we can to protect each other.
Wearing a face covering in classrooms and study spaces
In line with official advice, face coverings are not required in classrooms and other formal study spaces but some people may choose to wear them and that individual decision should also be respected. We are mindful that wearing a face covering may create difficulties for some of you who need to lip read to support your understanding of what is being said. All of our teaching space has been risk assessed and meets social distancing requirements and therefore we don’t envisage a need for our lecturers to wear face coverings in the classroom.
Further information and guidance
Face coverings are not classed as personal protective equipment (PPE). There is governmen guidance on what constitutes a face covering, when to wear them, and how to make your own face coverings.
It is really important to remember that face coverings are not a replacement for other ways of managing your safety - such as increased hand-washing or maintaining 2m social distancing.
We recognise that for some people, wearing a face covering may present difficulties. For example, people who are asthmatic, have hearing difficulties and may need to see others’ faces to understand what is being communicated. Please be mindful that people may choose to wear, or not wear, a face covering for good reason – find out more about exemptions to wearing face coverings.
PPE face masks, as opposed to face coverings, will be provided in learning environments where a risk assessment has identified an essential need for you to wear one.
Face coverings, including for travel to and from campus, will not be provided.
The Student Engagement Centre (SEC) team can help to connect you with a range of expert support, whether that’s an academic tutor or one of the many dedicated student services.
The SEC team are trained to listen and will treat all enquiries professionally and with discretion.
You can contact them on +44 (0)2477 656565 between 07:00-22:00 Monday to Friday and 08:00-14:00 on Saturdays, or by emailing firstname.lastname@example.org.
They are also available to talk to on-campus, at information points or reception desks.
For the safety of all our visitors, students and colleagues, we are holding virtual open days which replace our usual on-campus open days. We don’t want you to miss out on seeing what Coventry has to offer so we have designed our virtual events so that you can:
- watch subject talks and meet our tutors
- chat to students to learn more about their experiences with us
- explore our campuses virtually
- learn more about admissions, student finance and student support
- take part in Q&As about student accommodation.
Visit our virtual open day page to book your place.
To apply for ID cards, once you have enrolled, follow the instructions on Wayfinder – please select your location from the pane on right. Don't worry if your Student ID card arrives after you do, you will still be able to access everything you need.
Coventry University Group takes the health, safety and wellbeing of all our students very seriously. We have introduced a COVID-19 student code of conduct outlining key information and safety requirements to prevent the spread of the virus, which you will need to understand and follow. Those who seriously and persistently fail to comply with COVID-19 health and safety requirements could be suspended or withdrawn from the university