Keeping you safe on campus

Keeping you safe on campus

Coventry University Group take the health, safety and wellbeing of all our students, staff and visitors very seriously. On this page, you will find information about the extra safety measures the university has taken and how we have prepared our campuses and facilities with the right hygiene and social distancing measures.

Buildings and facilities will be open at all of our campus locations, with full access to libraries, the Students’ Union (CUSU), and all student services – you can find a complete list of services and opening times on Wayfinder.

Some areas will continue to make limited use of the booking systems implemented during the pandemic to help manage capacity and make it easier for everyone to gain access to what they need at flexible times.

Everyone attending campus should continue to act responsibly, limiting the use of facilities and practicing good social distancing and hand hygiene where possible.

Nobody should attend campus if they feel ill, either with the symptoms of COVID-19, or other symptoms. Stay at home and inform your Course Director/Tutor as soon as possible. For more guidance, see “What should I do if I feel unwell with symptoms of COVID, or other symptoms?” below.

Since 19 July, the legal requirement to wear a face covering in indoor settings has been lifted. However, research has shown that wearing face coverings can reduce the spread of respiratory viruses, and the UK government has stated that it expects and recommends that people wear a face covering in crowded and enclosed spaces where they come into contact with those they don’t normally meet, such as on public transport.

We all have a responsibility to do what we can to keep each other safe, and anyone wishing to continue wearing face coverings on campus is strongly supported to do so. Please be respectful of the wishes of your fellow students and our staff.

Face coverings are not classed as personal protective equipment (PPE). Full guidance on how to wear and remove a face covering safely and how to keep it clean is available on the government website.

All of our health, welfare and disability services are available to students studying on campus or online. Our provision includes:

  • Access to our counselling and mental health service
  • A dedicated team of welfare and disability advisors providing advice and support
  • Access to our suite of Connections Matter resources designed to help you stay connected and healthy, both mentally and physically
  • Access to Togetherall, a completely anonymous digital mental health support service available online 24/7 for students and staff to express themselves freely and openly
  • Support to register with a doctor (GP) – in Coventry, we have a Medical Centre based at The Hub on our campus

To explore a range of the services we offer, please visit the appropriate site information:

The Student Engagement Centre (SEC) team can help to connect you with a range of expert support, whether that’s an academic tutor or one of the many dedicated student services.

The SEC team are trained to listen and will treat all enquiries professionally and with discretion.

You can contact them on +44 (0)24 7765 6565 between 7am and 10pm Monday to Friday and between 8am and 2pm on Saturdays, or by emailing

They are also available to talk to on-campus, at information points or reception desks.

Coventry University – Lanchester Library

The Lanchester Library on our Coventry campus will be open 24/7 at full capacity from 6 September 2021, with open access (card controlled) entry and no need to book for the majority of study spaces. Visit LibGuides for the latest service information.

The following service changes will be implemented from 6 September, for the foreseeable future, subject to government guidance and restrictions:

  • A pilot service will trial all spaces with computers on Floor 1 (approximately 190) and those with adjustable height tables to be booked in advance.
  • Group room booking will be reinstated. LibChat (our live chat service) will return between the hours of 9am and 5pm and will continue to cover the weekend, operating seven days a week.
  • Academic Liaison Librarians will return to offering both on-campus and online course specific one-to-one support and Information Skills teaching.
  • Our click and collect service will end and students will be able to place reservations on any physical books on loan.

Coventry University London Library

Library facilities at University House and Cutlers Exchange will be open at full capacity from September. Opening times vary; visit LibGuides for the latest service information.

CU and Coventry University Wroclaw libraries

Library facilities at our CU sites in Coventry, London and Scarborough will be open at full capacity for a variety of services. Visit the LibGuide for your location for the latest service information:

Yes. Visit the Sport & Recreation page of our website for opening times and latest information. 

You can also follow the team on TwitterFacebookInstagram and YouTube.

Prayer facilities have reopened in line with government guidance. Please find details on the Spirituality and Faith Student portal pages.

Students at all sites can request support from IT Services (ITS) 24/7 through the IT Services Portal

We are strongly encouraging everyone attending campus to continue taking two symptom-free tests a week, using a home testing kit (these can be picked up at locations across our campuses) or at a community testing facility.

If you receive a positive Lateral Flow Test result, you and everyone in your household should:  

  • Immediately self-isolate and stay at home: do not come to campus or visit a doctor or pharmacist but you can seek medical advice by telephone or online. You can leave your home for a follow-up test.
  • Book a COVID-19 PCR test as soon as possible and within two days of the positive LFT at the latest: use the NHS online coronavirus service or call 119.
    • If the follow-up test is negative from a test taken within two days of your positive Lateral Flow Test result, you and everyone in your household can stop self-isolating. Self-isolation notifications and the tracing process will halt.
    • If the follow-up test is positive, then you will need to self-isolate for 10 full days from the time of the positive Lateral Flow Test or when symptoms started.
  • Let us know: report your result using our coronavirus reporting forms for tracing purposes and so that you can be offered the appropriate support. This also enables the university to take action to prevent further spread if you had been on campus while infectious.

Find out more about Lateral Flow Testing below or on the Student Return to Campus Hub.

Please read the government guidance for more information.

Since 19 July, the legal requirement to practice social distancing has been lifted. However, we are strongly encouraging everyone on campus to practice good social distancing where possible to support those individuals who may be anxious about being back on campus.

You are also encouraged to limit the number of people you are in close contact with to support tracing efforts.

Face coverings, including for travel to and from campus, will not be provided but may be available to buy in some shops and vending machines around campus.

We will continue to take sensible measures to keep everyone as safe as possible on our campuses. This includes maintaining a number of enhanced COVID-19 hygiene and safety measures, including:

  • All hand sanitiser stations, sanitising wipes, hand washing signage, and protective screens will remain in place for the foreseeable future.
  • Additional mid-day classroom cleaning and fogging will remain in operation.
  • The increased air circulation rates for ventilation systems and the encouragement of periodic opening of windows will remain.
  • Additional mitigations may be implemented for specific activities, where a risk assessment identifies a requirement.

To support national COVID-19 tracing efforts, please check in wherever possible at the available QR points on campus using the official NHS COVID-19 contact tracing app. In addition, at our Coventry and London sites, you can download our SafeZone app, which enables you to check in to campus locations as well as call for support and find security information.

You can also help support contact tracing efforts by ensuring you register your attendance at on-campus learning sessions by scanning your ID card as normal.

SafeZone is a free app that promotes safety across our Coventry University, CU Coventry, Coventry University London and CU London campuses. Students and staff in these locations can now download it from the App Store or Google Play. Users should log on to the app using their normal university sign-in details.

SafeZone enables users to call for help and assistance when they need it most, giving fast access to university response teams whenever and wherever you are on campus. The app also gives university teams the ability to send notifications to people on campus, providing real-time safety advice and information.

The app allows users to choose to "check-in" to university buildings or defined geographical areas, providing advanced protection for lone workers or those working in higher risk environments, while supporting the Group's coronavirus track and trace efforts and other COVID-19 safety measures. This means that SafeZone complements and builds on the functions of the national NHS COVID-19 app, and all students and staff are encouraged to download both apps for use on campus.

There is information on SafeZone’s key features and how your personal data is processed when using the app on the Student Portal, along with our privacy notices.

For more information, including video tutorials, visit the Student Portal or view the information on the SafeZone website:


We are now holding virtual and on-campus Open Days so you don’t have to miss out on seeing what Coventry has to offer. Visit our Open Day page to book your place.


To apply for ID cards, once you have enrolled, follow the instructions on Wayfinder – please select your location from the pane on right. Don't worry if your Student ID card arrives after you do, you will still be able to access everything you need.

Coventry University Group takes the health, safety and wellbeing of all our students very seriously. We have introduced a COVID-19 student code of conduct outlining key information and safety requirements to prevent the spread of the virus, which you will need to understand and follow. Those who seriously and persistently fail to comply with COVID-19 health and safety requirements could be suspended or withdrawn from the university

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Coventry University No.1 Modern University No.1 Modern University in the Midlands
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QS Five Star Rating 2020
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