Keeping you safe on campus

Keeping you safe on campus

Coventry University Group take the health, safety and wellbeing of all our students, staff and visitors very seriously. On this page, you will find information about the extra safety measures the university has taken and how we have prepared our campuses and facilities with the right hygiene and social distancing measures.

Please note: buildings access information may change. You can also search the Wayfinder for full details of building opening times.

From 17 May 2021, the majority of student buildings across our campuses will be open in some form, and you can attend your on-campus timetabled learning activities in your teaching ‘pods’, one-to-one appointments, and booked study spaces in accordance with current government guidance.

In line with government advice, everyone attending campus is strongly urged to access symptom-free testing (known as Lateral Flow Testing (LFT)) before accessing any work or study space as follows:  

  • Regular attendance; two tests per week, at least three days apart and 30 minutes before entering any buildings on campus  
  • Occasional attendance; one test, at least 30 minutes before entering any buildings on campus  

Details of community testing facilities are available in our symptom-free testing FAQs.

Additional health and safety measures, including limits on capacity, are in place, and you can find more on these measures in our ‘campus health and safety’ FAQs.

Booking a space to study

Please remember to cancel your booking if you are no longer able to attend, so other students can utilise the space.

Please note: From Monday 17 May, bookings will only be held for 30 minutes after their start time. After that point spaces not taken up will be automatically cancelled and released for re-booking.

Other study spaces

In accordance with current government guidance, you should only be on campus for your timetabled learning, for one-to-one appointments, and when using booked study spaces.

However, we understand that many of you will commute to your campus or may have other reasons that mean you will need to stay on campus outside of your timetabled learning hours.

In our open access spaces, such as TheHub at our Coventry campus, there will be designated seating areas for individuals to use without booking.

At Coventry University London, the Student Lounge will be open when teaching on campus resumes. There is no need to book a space so please go to the Student Lounge and a Student Ambassador will meet you at the entrance and check if there is a space available for you.

You are expected to respect all social distancing and health and safety measures in place across our campuses, inside and outside, and should always adhere to the latest guidance from the UK Government.

Our libraries are open with changes to operations and spaces to ensure an environment that is as safe and accessible as possible. Resources are also accessible online, 24 hours a day.

Please note: you will need to book a service online before you visit the library. This is quick and easy to do – please refer to the information below for your location.

Coventry University – Lanchester Library

You can still access the Lanchester Library for a variety of services.

Please note: From Monday 17 May, bookings will only be held for 30 minutes after their start time. After that 30 minutes, spaces not taken up will be automatically cancelled and released for re-booking

  • Opening hours:08:00 – 22:00 every day
  • Book a study space: use LibCal to make a booking. You can book up to four hours in most spaces or up to eight hours for spaces on Floor 1, or spaces with a mac computer or adjustable height table on any floor
  • Book a one-to-one appointment: use Libcal make a booking with the Academic Liaison Librarian for your subject, a sigma Maths and Stats Advisor, or a member of the Centre for Academic Writing team
  • Borrow a printed copy of a book:if you need a printed copy of a book, you can either use click and collect and place a booking through the library online catalogue, Locate, or you can book a study space and browse and borrow using self-service. If you use click and collect, our staff will retrieve the item for you, and you will be able to collect it on the next working day from our collection area at the main entrance to the Library. The LibGuide on click and collect gives more information on what to do. Books can be returned to the Welcome area at the main entrance to the library without booking
  • Get an appointment with the IT Tech Bar: get IT support and book an appointment online via ServiceNow

Coventry University London Library

You can still access the Coventry University London Library for a variety of services.

  • Opening hours: opening times for the University House and Cutlers Exchange library facilities vary. Please see LonCal for the latest information.
  • Book a study space:use LonCal to make a booking
  • Book a one-to-one appointment:use LonCal make a booking with a 1-1 skills tutor or member of the Academic Support Unit team
  • Borrow a printed copy of a book:if you need a printed copy of a book, you can place a booking through the Locate online catalogue. A member of staff will retrieve the item for you, and you will be able to collect it on the next working day from our collection area. Books can be returned to University House reception without booking.
  • Get an appointment with the IT Tech Bar:get IT support and book an appointment through the Coventry University London Student Portal.

CU and Coventry University Wroclaw libraries

You can still access the libraries at our CU sites in Coventry, London and Scarborough for a variety of services. Please visit the LibGuide for your location to find out more.

Coventry University students can book a space on campus to study. This includes the Lanchester Library, the Hub, and in some of the teaching and learning buildings.

Coventry University London: University House is open for the use of library and study spaces with advanced bookings via LonCal.

CU Scarborough students can access library and study spaces from 8 March, and will need to book a space in advance via the library booking system to be able to access buildings. Opening times and further information can be found on the library website.

CU Coventry students can access library and study spaces at Mile Lane from 8 March, and are encouraged to book ahead using the library booking system, or will need to sign in/book a space on arrival. Visit the library website for opening times and further information.

You can also book study spaces in multiple buildings on the Coventry University campus.

CU Coventry and CU London (Dagenham and Greenwich) students can access the library and specialist spaces from 8 March you are encouraged to book ahead using the library booking system, or will need to sign in/book a space on arrival. Visit the library website for opening times and further information.

Visit the Sport & Recreation page of our website for opening times and latest information. 

You can also follow the team on TwitterFacebookInstagram and YouTube.

The opening of our prayer facilities at The Hub is currently under review.

You can still contact our team of Chaplains from various faith communities who work with the university through the Spirituality and Faith Centre to promote a culture of community, mutual understanding and learning. They offer confidential care and pastoral support to the entire university community - staff and students - of all faiths and none:

Students at all sites can access 24/7 support from IT Services (ITS) through the ITS Portal.

Log and manage a request/issue with ITS at any time

Use the ‘Request something’ button to request IT support or use the ‘Something is broken’ button to report technical issues.

Explore the Self-help Knowledge Portal

Get quick answers to your questions and find articles to resolve common issues without the need for ITS assistance using the Self-Help Knowledge Portal.

Book a call back

The ‘Book a phone back’ button also gives you the option to book a call back at a time suitable for you.

Alternatively, you can join the live queue for support over the phone by calling +44 (0) 24 77657777.

Further information

If you have any questions you can use the ‘Ask a “How to” Question’ button found in ‘Request something’. This will direct you to the Service Desk, who can look to answer your query.

In line with government advice, everyone attending campus is strongly urged to access symptom-free testing (known as Lateral Flow Testing (LFT)) before accessing any work or study space as follows:  

  • Regular attendance; two tests per week, at least three days apart and 30 minutes before entering any buildings on campus  
  • Occasional attendance; one test, at least 30 minutes before entering any buildings on campus  

Details of community testing facilities are available in our symptom-free testing FAQs.

If you have coronavirus symptoms, you need a different test called a PCR test.

The main symptoms of COVID-19 are:
  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

If you have any of these symptoms, even very mild, you must:

  • Stay at home: do not come to campus or visit a doctor or pharmacist but do seek medical advice by telephone or on-line.
  • Immediately self-isolate in line with the latest government guidance
  • Book a symptomatic COVID-19 test: use the NHS online coronavirus serviceor call 119.
  • Let us know: report your symptoms using our coronavirus reporting formsfor tracing purposes and so that you can be offered the appropriate support. This also enables the University to take action to prevent further spread if you had been on campus whilst infectious.

The initial symptoms of COVID-19 can be more general, such as headaches and fatigue. We recommend anyone who is unwell take the precaution of staying at home if they can.

If you test positive for COVID-19, you'll be contacted by email, text or phone by the NHS Test and Trace service. Test and Trace helps to identify people you have been in ‘close contact’ with so they can be advised to self-isolate and limit the spread. If you need support self-isolating, please contact virusinfo@coventry.ac.uk.

Legal requirements 

In accordance withUK Government guidance, wearing face coverings is mandatory on public transport, in shops and inside takeaway food outlets. This means if you’re travelling to or from campus on public transport, you must wear one, and you must wear one inside any shops or takeaway food outlets on campus. 

Guidance also stipulates that you should wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet. View the full list of places where a face covering is legally required on the government website

 

Wearing a face covering indoors on campus 

In line with government guidance, where social distancing is difficult to maintain at two metres in any indoor locations, including some teaching areas, laboratories, offices, communal areas and corridors, we expect that face coverings are worn.   

Transparent face coverings, which may assist those who rely on lip reading, clear sound or facial expression to communicate, can also be worn: although there is currently very limited evidence on their safety, they may still be effective in reducing the spread of COVID-19.  

People who are speaking to, or provide assistance to, someone who relies on lip reading, clear sound or facial expressions for communication are exempt from wearing face coverings under current government guidance.  

 

Further information and guidance 

Face coverings are not classed as personal protective equipment (PPE). There is government guidance on what constitutes a face covering, when to wear them, and how to make your own face coverings. 

It is really important to remember that face coverings are not a replacement for other ways of managing your safety – such as increased handwashing or maintaining 2m social distancing. 

We recognise that for some people, wearing a face covering may present difficulties. For example, people who are asthmatic, or who have hearing difficulties and may need to see others’ faces to understand what is being communicated. Please be mindful that people may choose to wear, or not wear, a face covering for good reason – find out more about exemptions to wearing face coverings

If you have an age, health or disability reason for not wearing a face covering, you do not routinely need to show any written evidence of this. However, some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign – but this remains a personal choice. If you wish to use an exemption card or badge, you can request an exception badge from CUSU or download exemption card templates from the government website. You can then print these yourself or show them on a mobile device.   

 

How do I wear a face covering? 

It may sound an obvious question, but it’s important to consider that using one that has multiple layers and fits snugly around the face will work best. The World Health Organisation recommends that fabric masks should be made of three layers of fabric. It should cover your nose and mouth, while allowing you to breathe comfortably. 

You should wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting on a face covering or taking it off and should avoid touching the part of the face covering in contact with your mouth or nose as it could be contaminated with the virus. 

Full guidance on how to wear and remove a face covering safely and how to keep it clean is available on the government website.  

PPE face masks, as opposed to face coverings, will be provided in learning environments where a risk assessment has identified an essential need for you to wear one.

Face coverings, including for travel to and from campus, will not be provided but may be available in some shops around campus.

Government guidance on social distancing currently suggests a safe distance of 2 metres or 1 metre with extra precautions (such as wearing face coverings) when 2 metres isn’t possible. Across our campuses, we have put in place the following measures to comply with government guidance:

  • Signage, floor markings, queuing and one-way systems.
  • Changed layouts of workstations and seating areas to ensure social distancing can be maintained.
  • Timetabled use of facilities and implementing booking systems.
  • Reduced capacity of rooms and buildings, including the library, social and other informal campus areas.
  • Teaching and learning ‘pods’ to reduce the number of people in study spaces. More information on ‘pods’ is available in our teaching and learning FAQs
  • Protective screens and barriers at reception desks and information points.

Enhanced building hygiene measures include:

  • High traffic common areas in university buildings on our campuses receive a regular deep clean with anti-viral disinfectant.
  • Day cleaning staff clean touch points using anti-viral disinfectant.
  • Hand sanitiser points and anti-viral wipes available in all university buildings.
  • Mobile sanitising stations in all university building main entrances and on each floor.
  • Increased ventilation within university buildings where reasonably practicable.
  • ‘Fogging’ of areas where appropriate. This is a method of deep cleaning which disinfects the air and surfaces within an office/workspace.
Legal requirements

In accordance with UK Government guidance, wearing face coverings is mandatory on public transport, in shops and inside takeaway food outlets. This means if you’re travelling to or from campus on public transport, you must wear one, and you must wear one inside any shops or takeaway food outlets on campus.  

Guidance also stipulates that you should wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet

View the full list of places where a face covering is legally required on the government website.

Wearing a face covering indoors on campus 

In line with government guidance, where social distancing is difficult to maintain at two metres in any indoor locations, including some teaching areas, laboratories, offices, communal areas and corridors we expect that face coverings are worn.

Transparent face coverings, which may assist those who rely on lip reading, clear sound or facial expression to communicate, can also be worn: although there is currently very limited evidence on their safety, they may still be effective in reducing the spread of COVID-19.   

People who are speaking to, or provide assistance to, someone who relies on lip reading, clear sound or facial expressions for communication are exempt from wearing face coverings under current government guidance.   

Further information and guidance 

Face coverings are not classed as personal protective equipment (PPE). There is government guidance on what constitutes a face covering, when to wear them, and how to make your own face coverings.  

It is really important to remember that face coverings are not a replacement for other ways of managing your safety - such as increased handwashing or maintaining 2m social distancing.  

We recognise that for some people, wearing a face covering may present difficulties. For example, people who are asthmatic, have hearing difficulties and may need to see others’ faces to understand what is being communicated. Please be mindful that people may choose to wear, or not wear, a face covering for good reason – find out more about exemptions to wearing face coverings 

If you have an age, health or disability reason for not wearing a face covering, you do not routinely need to show any written evidence of this. However, some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign – but this remains a personal choice.  If you wish to use an exemption card or badge, you can request an exception badge from CUSU or download exemption card templates from the government website. You can then print these yourself or show them on a mobile device. 

How do I wear a face covering? 
It may sound an obvious question, but it’s important to consider that using one that has multiple layers and fits snugly around the face will work best. The World Health Organisation recommends that fabric masks should be made of three layers of fabric. It should cover your nose and mouth, while allowing you to breathe comfortably. 

You should wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting on a face covering or taking it off and should avoid touching the part of the face covering in contact with your mouth or nose as it could be contaminated with the virus. 

Full guidance on how to wear and remove a face covering safely and how to keep it clean is available on the government website.  

PPE face masks, as opposed to face coverings, will be provided in learning environments where a risk assessment has identified an essential need for you to wear one.

Face coverings, including for travel to and from campus, will not be provided.

The Student Engagement Centre (SEC) team can help to connect you with a range of expert support, whether that’s an academic tutor or one of the many dedicated student services.

The SEC team are trained to listen and will treat all enquiries professionally and with discretion.

You can contact them on +44 (0)2477 656565 between 07:00-22:00 Monday to Friday and 08:00-14:00 on Saturdays, or by emailing engagement@coventry.ac.uk.

They are also available to talk to on-campus, at information points or reception desks.

Applicants

For the safety of all our visitors, students and colleagues, we are holding virtual open days which replace our usual on-campus open days. We don’t want you to miss out on seeing what Coventry has to offer so we have designed our virtual events so that you can: 

  • watch subject talks and meet our tutors 
  • chat to students to learn more about their experiences with us 
  • explore our campuses virtually 
  • learn more about admissions, student finance and student support   
  • take part in Q&As about student accommodation. 

Visit our virtual open day page to book your place. 

Students

To apply for ID cards, once you have enrolled, follow the instructions on Wayfinder – please select your location from the pane on right. Don't worry if your Student ID card arrives after you do, you will still be able to access everything you need.

Coventry University Group takes the health, safety and wellbeing of all our students very seriously. We have introduced a COVID-19 student code of conduct outlining key information and safety requirements to prevent the spread of the virus, which you will need to understand and follow. Those who seriously and persistently fail to comply with COVID-19 health and safety requirements could be suspended or withdrawn from the university

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QS Five Star Rating 2020
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