Keeping you safe on campus
Coventry University Group take the health, safety and wellbeing of all our students, staff and visitors very seriously. On this page, you will find information about the extra safety measures the university has taken and how we have prepared our campuses and facilities to be available with the right hygiene and social distancing measures.
In accordance with UK government guidance, wearing face coverings is mandatory on public transport, in shops and inside takeaway food outlets. This means if you’re travelling to or from campus on public transport, you must wear one, and you must wear one inside any shops or takeaway food outlets on campus.
Wearing a face covering in communal areas
We expect all students and staff to wear a face covering when indoors in communal areas on campus. They are not mandatory but they are expected where social distancing is not possible. We are asking this of all of you as we feel we all have a responsibility to do whatever we can to protect each other.
Wearing a face covering in classrooms and study spaces
In line with official advice, face coverings are not required in classrooms and other formal study spaces but some people may choose to wear them and that individual decision should also be respected. We are mindful that wearing a face covering may create difficulties for some of you who need to lip read to support your understanding of what is being said. All of our teaching space has been risk assessed and meets social distancing requirements and therefore we don’t envisage a need for our lecturers to wear face coverings in the classroom.
Further information and guidance
Face coverings are not classed as personal protective equipment (PPE). There is government guidance on what constitutes a face covering, when to wear them, and how to make your own face coverings.
It is really important to remember that face coverings are not a replacement for other ways of managing your safety - such as increased hand-washing or maintaining 2m social distancing.
We recognise that for some people, wearing a face covering may present difficulties. For example, people who are asthmatic, have hearing difficulties and may need to see others’ faces to understand what is being communicated. Please be mindful that people may choose to wear, or not wear, a face covering for good reason – find out more about exemptions to wearing face coverings.
PPE face masks, as opposed to face coverings, will be provided in learning environments where a risk assessment has identified an essential need for you to wear one.
Face coverings, including for travel to and from campus, are not provided, but they are available to purchase from outlets on campuses.
It is really important to remember that face coverings are not a replacement for other ways of managing your safety – such as increased hand hygiene or maintaining 2m social distancing.
Government guidance on social distancing currently suggests a safe distance of 2 metres or 1 metre+ when 2 metres isn’t possible. Across our campuses, we have put in place the following measures to comply with government guidance:
- Signage, floor markings, queuing and one-way systems.
- Changed layouts of workstations and seating areas to ensure social distancing can be maintained.
- Timetabled use of facilities and implementing booking systems.
- Reduced capacity of rooms and buildings, including the library, social and other informal campus areas.
- Teaching and learning ‘pods’ to reduce the number of people in study spaces. More information on ‘pods’ is available in our teaching and learning FAQs
- Protective screens and barriers at reception desks and information points.
Students are taught in groups referred to as ‘pods’ to reduce the number of people you are in contact with.
Pods are not the same as bubbles in schools. A bubble is a group of students who only ever stay in one physical classroom with the same peers and the same teacher.
In your pods, you:
- use different rooms (especially where accessing specialist facilities)
- are co-taught with other pods when using larger spaces
- have more than one member of staff teaching you.
On-campus students should still not be in ‘close contact’ even when they are part of a pod and should still adhere to 1m+ government rules of social distancing.
Pods are made up of a maximum of 30 students, apart from in exceptional circumstances where key activities cannot be delivered online or through smaller groups and the activity has been suitably risk assessed.
You can still travel to campus for you timetabled learning activities.
Current government guidance advises to avoid travelling in or out of your local area and to reduce the number of journeys you make. However, you can still travel for a number of reasons, including travelling to education. If you can walk or cycle where possible, this is encouraged, and the Coventry campus has a number of secure cycle racks where you can store your bike if you travel this way.
If you use public transport, please think about the times and route you travel to avoid the busiest times where you can. In line with government guidance, you must wear a face covering on public transport.
You should not travel to campus if you are experiencing symptoms of COVID-19 or have been asked to self-isolate.
The main symptoms of COVID-19 are:
- a high temperature
- a new, continuous cough
- a loss of, or change to, your sense of smell or taste
If you have any of these symptoms, even very mild, you must:
- Stay at home: do not come to campus or visit a doctor or pharmacist but do seek medical advice by telephone or on-line.
- Immediately self-isolate in line with the latest government guidance
- Book a COVID-19 test: use the NHS online coronavirus service or call 119.
- Let us know: report your symptoms using our coronavirus reporting forms for tracing purposes and so that you can be offered the appropriate support.
Our libraries are open with changes to operations and spaces to ensure an environment that is as safe and accessible as possible. Resources are also accessible online, 24 hours a day.
Please note: you will need to book a service online before you visit the library. This is quick and easy to do - please refer to the information below for your location.
Coventry University - Lanchester Library
You can still access the Lanchester Library for a variety of services.
- Opening hours: 8:00 - 22:00 every day
- Book a study space: use LibCal to make a booking You can book up to four hours in most spaces or up to eight hours for spaces on Floor 1.
- Book a one-to-one appointment: use Libcal make a booking with the Academic Liaison Librarian for your subject, a sigma Maths and Stats Advisor, or a member of the Centre for Academic Writing team
- Borrow a printed copy of a book: If you need a printed copy of a book, you can either use click and collect and place a booking through the library online catalogue, Locate, or you can book a study space and browse and borrow using self-service. If you use click and collect, our staff will retrieve the item for you, and you will be able to collect it on the next working day from our collection area at the main entrance to the Library. The LibGuide on click and collect gives more information on what to do. Books can be returned to the Welcome area at the main entrance to the library without booking
- Get an appointment with the IT Tech Bar: get IT support and book an appointment online via ServiceNow
Coventry University London Library
You can still access the Coventry University London Library for a variety of services.
Opening hours: opening times for the University House and Cutlers Exchange library facilities vary. Please see LonCal for the latest information.
- Book a study space: use LonCal to make a booking
- Book a one-to-one appointment: use LonCal make a booking with a 1-1 skills tutor or member of the Academic Support Unit team
- Borrow a printed copy of a book: If you need a printed copy of a book, you can place a booking through the Locate online catalogue. A member of staff will retrieve the item for you, and you will be able to collect it on the next working day from our collection area. Books can be returned to University House reception without booking.
- Get an appointment with the IT Tech Bar: get IT support and book an appointment through the Coventry University London Student Portal.
CU and Coventry University Wroclaw libraries
You can still access the libraries at our CU sites in Coventry, London and Scarborough for a variety of services. Please visit the LibGuide for your location to book a study space or appointment, or to borrow a printed copy of a book.
Enhanced building hygiene measures include:
- High traffic common areas in university buildings on our campuses receive a regular deep clean with anti-viral disinfectant.
- Day cleaning staff clean touch points using anti-viral disinfectant.
- Hand sanitiser points and anti-viral wipes available in all university buildings.
- Mobile sanitising stations in all university building main entrances and on each floor.
- Increased ventilation within university buildings where reasonably practicable.
- ‘Fogging’ of areas where appropriate. This is a method of deep cleaning which disinfects the air and surfaces within an office/workspace.
Student ambassadors are in place in open access buildings to encourage appropriate behaviour as required; however, all staff and students are expected to respect all social distancing and health and safety measures in place.
Access to student buildings will be via entrances monitored by student hosts, who will take a ‘meet and greet’ approach to supporting students with finding their way across campus and to buildings, encouraging social distancing, and queuing outside buildings.
You are expected to respect all social distancing and health and safety measures in place across our campuses, inside and outside, and should always adhere to the latest guidance from the UK government.
There are posters and floor stickers inside every building displaying a range of health and safety messages and measures for you to follow. Take a look at what the signage looks like.
The majority of student buildings across our campuses are open in some form, and you can attend your on-campus timetabled learning activities in your teaching ‘pods’, one-to-one appointments, and booked study spaces in accordance with current government guidance.
In accordance with current government guidance, you should only be on campus for your timetabled learning, for one-to-one appointments, and when using booked study spaces.
However, we understand that many of you will commute to your campus or may have other reasons that mean you will need to stay on campus outside of your timetabled learning hours.
In our open access spaces, such as TheHub at our Coventry campus, there will be designated seating areas for individuals to use without booking. You should only mix in these spaces with others from your household group – a ‘household’ is usually considered to be anyone you share a kitchen or bathroom with.
At Coventry University London, the Student Lounge is now open. There is no need to book a space so please go to the Student Lounge and a student ambassador will meet you at the entrance and check if there is a space available for you.
You are expected to respect all social distancing and health and safety measures in place across our campuses, inside and outside, and should always adhere to the latest guidance from the UK Government.
Our sports facilities are currently closed in accordance with the latest government guidance. All memberships are automatically frozen so there is nothing you need to do.
The Sport and Recreation team remains committed to supporting members and has increased online activity to continue supporting the physical health and wellbeing of our communities.
A virtual programme for students and staff is available, including free virtual classes, exercise tips, challenges, and motivational guides to help you keep fit and healthy.
The Student Engagement Centre (SEC) team can help to connect you with a range of expert support, whether that’s an academic tutor or one of the many dedicated student services.
The SEC team are trained to listen and will treat all enquiries professionally and with discretion.
You can contact them on +44 (0)2477 656565 between 07:00-22:00 Monday to Friday and 08:00-14:00 on Saturdays, or by emailing firstname.lastname@example.org,
They are also available to talk to on-campus, at information points or reception desks.
For the safety of all our visitors, students and colleagues, we are holding virtual open days which replace our usual on-campus open days. We don’t want you to miss out on seeing what Coventry has to offer so we have designed our virtual events so that you can:
- watch subject talks and meet our tutors
- chat to students to learn more about their experiences with us
- explore our campuses virtually
- learn more about admissions, student finance and student support
- take part in Q&As about student accommodation.
Visit our virtual open day page to book your place.
To apply for ID cards, once you have enrolled, follow the instructions on Wayfinder – please select your location from the pane on right. Don't worry if your Student ID card arrives after you do, you will still be able to access everything you need.
Coventry University Group takes the health, safety and wellbeing of all our students very seriously. We have introduced a COVID-19 student code of conduct outlining key information and safety requirements to prevent the spread of the virus, which you will need to understand and follow. Those who seriously and persistently fail to comply with COVID-19 health and safety requirements could be suspended or withdrawn from the university
All congregational prayer services on campus, including Friday prayers, are cancelled until further notice, in accordance with the latest government guidance.
Parents and Guardians
We appreciate this is an incredibly worrying time for many people, and we want to reassure you that we take the safety of our students and staff extremely seriously.
Senior management continue to oversee a co-ordinated approach across the group in line with Public Health England advice and UK government guidelines to prevent the spread of COVID-19. We regularly inform our students of their responsibility to themselves, their peers, our staff and the community.
Our senior health and safety, planning and wellbeing teams are experienced and have worked around the clock over the summer to make our university as safe as possible. We have:
- reduced the numbers of students and staff on campus at any one time by providing a blended learning approach.
- expanded our timetabling system to reduce the number of days students need to attend campus which reduces commuting.
- reduced capacities in all buildings and have implemented frequent cleaning procedures
- added one-way systems, social distancing measures and hand sanitising stations
- advised that we expect face coverings to be worn when moving around campus indoors.
- placed student ambassadors in key areas on campus to remind those who forget to comply with social distancing or face coverings.
In addition, we have put in place support systems in our accommodation so that students can quarantine as needed. Those who are self-isolating will receive daily welfare calls to ensure their physical and mental wellbeing is looked after. We are also actively encouraging the use of the NHS COVID-19 app to assist our existing track and trace process.
We have also introduced a COVID-19 Student Code of Conduct – which has been communicated to every student by email and is available on the Student Portal. This makes it clear that if a student fails to follow the university and government health and safety requirements, it is a breach of our disciplinary regulations and this could ultimately lead to their expulsion from the university.
The vast majority of our students are sensible adults and are taking COVID-19 very seriously. Many of them are from the communities in which our campuses are based and want to protect themselves, their friends and loved ones. Hundreds of our students on health courses worked in NHS wards and ambulances during the peak of the pandemic.
We understand your concerns and we will continue to educate, inform, guide and enforce COVID-19 safety measures to keep our university and your child as safe as possible.
If you have any questions concerning COVID-19, please email email@example.com.