Keeping our community safe

Keeping our community safe

This page will be kept up to date with the latest information about local and national UK government measures in response to COVID-19.

Travel over the spring break

The government has recently shared guidance for students wishing to travel home for the spring break.

Although all students are allowed to travel home, you are strongly advised to remain in your term time accommodation to prevent the spread of COVID-19 where possible.

If you choose to leave your student accommodation, you should travel before 29 April. You should only travel once, to one other address and can then return to your student accommodation at any time.

Before you travel, you should get a COVID-19 test; this applies before both journeys. You can access our on-campus testing, or community testing near your home address.

You can access testing in your local area.

The tests being used in this programme are for people who do not have symptoms. If you experience symptoms of COVID-19, do not attend this test; instead, book a symptomatic test now and report your symptoms to us so that we can offer you appropriate support.

International students are also allowed to return home once for their spring break, which includes a journey involving overseas travel. However, in order to minimise transmission, and because travel restrictions could change while you are overseas, making it harder for you to return to England, the government is strongly advising you not to travel and to remain in your term-time accommodation.

We will continue to offer support services to our students throughout the spring break, and campus will remain open for all students who wish to stay. Please check the Student News page (login required) for details of activities and events you can get involved with over the break.

More information on testing, and advice for students wishing to travel internationally is available on the Return to Campus Hub (login required).

University support services 

Support services remain open to provide any help you may need. Many will be available online for you to access from wherever you are based now. Visit the Connections Matter site or search the Wayfinder to find resources and support.  

Study spaces will be available on our campuses once teaching starts. Some buildings remain open now including the Lanchester Library and The Hub in Coventry. Full details will be available soon, please visit the Wayfinder for the latest building opening times and services available in your location

SafeZone app

SafeZone is a free app that promotes safety across our Coventry University, CU Coventry, Coventry University London and CU London campuses. Students and staff in these locations can now download it from the App Store or Google Play. Users should log on to the app using their normal university sign-in details.

SafeZone enables users to call for help and assistance when they need it most, giving fast access to university response teams whenever and wherever you are on campus. The app also gives university teams the ability to send notifications to people on campus, providing real-time safety advice and information.

The app allows users to choose to "check-in" to university buildings or defined geographical areas, providing advanced protection for lone workers or those working in higher risk environments, while supporting the Group's coronavirus track and trace efforts and other COVID-19 safety measures. This means that SafeZone complements and builds on the functions of the national NHS COVID-19 app, and all students and staff are encouraged to download both apps for use on campus.

There is information on SafeZone’s key features and how your personal data is processed when using the app on the Student Portal, along with our privacy notices.

For more information, including video tutorials, visit the Student Portal or view the information on the SafeZone website:

Please visit the GOV.UK/coronavirus website for the latest information. We continue to liaise with officials from Public Health England and are constantly monitoring and updating the information provided on the staff and student portals.

It is important to register with a doctor, also known as a General Practitioner (GP), who is local to where you live. Do not wait until you feel unwell to do this; register as soon as you can. 

More information and support, including advice about NHS prescriptions and charges, can be found on the Health and Wellbeing Portal GP page. 

If you are an international student, you may be required to pay an immigration health charge to be eligible for NHS treatment, which costs £300 per year. To learn more, visit our Immigration Health Charge page or contact 

There is student car parking in Coventry:

  • Cox Street, Coventry, CV1 5QJ
  • Gulson Road, Coventry, CV1 2JH
  • Mile Lane, Coventry, CV1 2TU

All of the above car parks are free up until further notice. You will need your ID card to obtain a display ticket.

Please see the Coventry University Cycle Map for routes and bicycle rack locations on Coventry campus.

You can find more information about cycling on the Student Portal, including getting/borrowing a bike, securing your bike on campus, cycle lanes, rules of the road and more.

Coventry University Group takes the health, safety and wellbeing of all our students very seriously. We have introduced a COVID-19 student code of conduct outlining key information and safety requirements to prevent the spread of the virus, which you will need to understand and follow. Those who seriously and persistently fail to comply with COVID-19 health and safety requirements could be suspended or withdrawn from the university. 


For students

All students on courses currently being taught online only who have not returned to university-owned accommodation after 5 January 2021, as a result of government restrictions, and have paid their first rent instalment in full as of 5 January 2021, will be eligible to request an 80 per cent rent rebate for the period 5 January 2021 to the end of the accommodation contract period (39 weeks – 1 June 2021 and 43 weeks – 29 June 2021). This applies to all students studying online courses and not returning to campus who have already completed and submitted the rent rebate request form.  

The rebate you receive will be dependent on your individual payment schedule and if you received an accommodation bursary award. You will only receive a rebate on the payments you have made, if eligible. 

For more information, students in university-owned halls of residence should contact Students in privately owned accommodation should contact their accommodation provider directly. 

If you intend to return to your accommodation you are required to provide 48 hours’ notice to make suitable access arrangements by emailing your full name, hall, room number alongside the date/time of your arrival, to the relevant Hall email address:

ALL SID cards and access to the accommodation has been disabled unless you have contacted us. If you choose to return to your accommodation between now and end of the accommodation contract; you may be invoiced for the duration of stay.

For students using other accommodation providers, although the university does not have the ability to change payment provisions of other accommodation providers, we will be urging them to follow our lead. We are advising students who are dissatisfied with the decisions made by their accommodation providers to raise their concerns formally with their landlords.

For applicants

For the safety of all our visitors, students and colleagues, we are holding virtual open days which replace our usual on-campus open days. We don’t want you to miss out on seeing what Coventry has to offer so we have designed our virtual events so that you can:  

  • watch subject talks and meet our tutors  
  • chat to students to learn more about their experiences with us  
  • explore our campuses virtually  
  • learn more about admissions, student finance and student support    
  • take part in Q&As about student accommodation.  

Visit ourvirtual open day page to book your place.  

The local authorities in Coventry, Solihull and Warwickshire have developed a detailed outbreak control plan to reduce the number of COVID-19 cases and reduce its impact on most vulnerable residents. To learn more about the outbreak control plan, visit the Coventry, Solihull and Warwickshire Council website. 

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