Our COVID-19 secure teaching and learning experience
Our ongoing COVID-19 measures
Since September 2021, we have returned to as much face-to-face teaching on campus as possible, subject to government restrictions and guidance.
Students and staff in Higher Education settings are no longer expected to continue taking part in regular symptom-free testing and should instead follow asymptomatic testing advice for the general population.
While there is no legal requirement to wear a face covering or practice social distancing, students and colleagues should continue to feel supported to continue doing both if they wish and where it does not interfere with their work or studies. It is worth considering wearing a face covering when in more crowded places on campus to protect yourself and others, and we ask that everyone is respectful of those who choose to wear one or who wish to maintain social distance.
Please continue to exercise good hygiene – washing hands regularly and using the hand sanitiser that remains in place across campus.
For new and continuing students, timetables are available via the timetable app on the Student Portal (login required). Only your on-campus and ‘real-time’ online sessions will appear in your timetable. All other sessions/materials will not appear in your timetable and will be accessible via Aula as directed by your Course Director.
If you are having an issue with your timetable, including missing or incorrect information, please speak to the Student Engagement Centre for support to resolve the problem.
How is my course being delivered in the 2021/22 academic year?
We have returned to as much face-to-face teaching and learning on campus as possible, subject to government restrictions and guidance. We know how important face-to-face teaching is to our students and our academics, and how valuable it is to learning and the wider campus experience.
Full-time students on most courses are receiving at least an average of 10 hours of on-campus timetabled teaching and learning each week. This may vary from week to week, and final-year students working on a dissertation or final project, and postgraduate students, will have less timetabled teaching time, as is normal. On-campus sessions are being complemented by additional online teaching and learning, as well as online resources.
We are committed to providing the most enriched experience possible, and self-led learning has always been an important part of this. You therefore also continue to have access to a diverse range of additional on-campus and online activities that you can access at flexible times.
Buildings and facilities are open at all of our campus locations, with full access to libraries, the Students’ Union (CUSU), and all student services – you can find a complete list of services and opening times on the Wayfinder. Many services are also accessible online.
If I can’t get to campus, am I able to study fully online?
While we recognise the importance of on-campus learning, we also know that not everyone is able to attend in person, so fully online routes are being offered for some of our courses, where there are no specific requirements for on-campus activity. Our innovative approach to teaching along with the use of Aula, our social learning platform, ensures students learning online have a high quality, engaging experience.
It is important to note that studying fully online may impact your visa and/or student finance eligibility. Further information about this can be found in other FAQs on this page.
Will exams and assessments take place on-campus or online?
Wherever possible and practical, assessments are being completed and submitted online. Some exams may take place on-campus if it is a specific requirement of a course.
You will be advised about your specific assessments by your Module Leader/Tutor and will be able to find the information you need in Aula.
How will my attendance be monitored?
Attendance is monitored for all students both for online and on-campus learning, to allow us to ensure students are engaging with their course.
On-campus attendance is captured as normal by scanning your ID card.
Online attendance is monitored in Aula by the level of engagement with learning materials through the platform.
What if I have a declared disability and I am struggling to access and engage with the online elements of my teaching and learning?
If you have a medical condition, disability or neurodiverse condition and you are worried about the delivery of your teaching and learning, or anything else, please contact the Disabilities Team by emailing:
For further information on student support, including on health, wellbeing and welfare, please visit the relevant website:
I am a UK undergraduate student receiving a maintenance loan, can I study fully online?
You can check if online study is available for your specific course and stage on the Wayfinder. If fully online study is not available for your course, your May to September 2022 timetable will include campus-based activities, which you will be expected to attend.
If fully online study is available for your course and you wish to study fully online, you will be asked to complete a declaration form. It is important to note that:
- If you receive a student maintenance loan paid by the SLC and continue to study fully online, or have only minimal attendance, this may affect your eligibility for a student maintenance loan from the SLC. This is because where all aspects of a full-time course are provided online, the course could be treated as a distance learning course by the SLC. This does not apply where a student is unable to attend their course as a result of a disability (you should contact the Disabilities Team if you have a disability and wish to change to fully online study or change your pattern of attendance).
- If you are already receiving a maintenance loan paid by SLC and you continue to study fully online, you may be reassessed for the overpaid maintenance loan by the SLC and may have to pay back money. It is a student’s responsibility to notify the SLC of any changes in circumstances that may affect their eligibility for a maintenance loan.
Important note about accommodation contracts
Any contracts for accommodation are the responsibility of the student and each accommodation provider will have its own terms, so it may not be possible to cancel a contract part way through the academic year. Therefore, students who wish to study fully online should carefully consider the implication of any change in their eligibility for a maintenance loan.
Help and support
If you have any questions about the impact of studying online on your financial situation contact the Student Engagement Centre.
I am an EU student receiving a tuition fee loan, can I study online from outside England?
If you are an EU student receiving a tuition fee loan and wish to study fully online, you must undertake your study whilst in England to receive student support; studying outside England is not permitted.
I am an international student studying on-campus, can I change to study fully online?
For international students who require a study visa to study in the UK it is usually not possible to study fully online and remain in the UK due to UK Visas and Immigration (UKVI) regulations. If you do wish to study fully online, please visit the Wayfinder first to check if online study is available for your specific course and stage.
If your course is available fully online and you are planning to return to your home country, please email firstname.lastname@example.org, who can advise on the immigration implications of returning home to study fully online.
I am a Postgraduate student receiving a Postgraduate Masters Loan, can I study fully online?
To qualify for a Postgraduate Masters Loan while distance learning, you will need to be living in England on the first day of the first academic year of your course. You will also need to live in:
- England for the whole of your course if you are an EU national.
- The UK for the whole of your course if you are not an EU national.
Further information is available on the government website. Please note that it is your responsibility to let the Student Loans Company know of any changes in personal details. Further details on these responsibilities can be found on the UK Government guide to postgraduate loans.
How can I access health, welfare and disability services?
All of our health, welfare and disability services are available to students studying on campus or online. Our provision includes:
- Access to our counselling and mental health service
- A dedicated team of welfare and disability advisors providing advice and support
- Access to our suite of Connections Matter resources designed to help you stay connected and healthy, both mentally and physically
- Access to Togetherall, a completely anonymous digital mental health support service available online 24/7 for students and staff to express themselves freely and openly
- Support to register with a doctor (GP) – in Coventry, we have a Medical Centre based at The Hub on our campus.
To explore a range of the services we offer, please visit the appropriate site information:
If I’m not sure how to access a service or what service I need, who can I speak to?
The Student Engagement Centre (SEC) team can help to connect you with a range of expert support, whether that’s an academic tutor or one of the many dedicated student services.
The SEC team are trained to listen and will treat all enquiries professionally and with discretion.
You can contact them on +44 (0)2477 656565 between 7am and 10pm Monday to Friday and between 8am and 2pm on Saturdays, or by emailin email@example.com.
They are also available to talk to on-campus, at information points or reception desks.
Do I need to regularly get tested for COVID-19 before coming to campus?
Since 1 April 2022, free asymptomatic testing for the general population has ended.
Colleagues and students in Higher Education settings are therefore no longer expected to continue taking part in regular symptom-free testing and should instead follow asymptomatic testing advice for the general population.
Will any additional hygiene and safety measures be in place?
The following COVID-19 control measures will remain in place until further notice:
- All hand sanitiser stations, sanitising wipes, hand washing signage, and protective screens will remain in place for the foreseeable future.
- Additional mid-day classroom cleaning and regular morning and evening classroom fogging will remain in operation, with a continued focus on the surface cleaning of touchpoints.
In all university group buildings where there is mechanical ventilation, this has been set well within safe levels to provide fresh air to reduce the likelihood of viral transmission.
Where possible, it’s encouraged that windows continue to be opened regularly – for example, this could be partially opened all the time or fully opened sporadically.
Should I continue to take COVID safety precautions on campus?
While there is no legal requirement to wear a face covering or practice social distancing, students and colleagues should continue to feel supported to continue doing both if they wish and where it does not interfere with their work or studies.
It is worth considering wearing a face covering when in more crowded places on campus to protect yourself and others, and we ask that everyone is respectful of those who choose to wear one or who wish to maintain social distance.
Please continue to exercise good hygiene – washing hands regularly, cleaning your workspace when you arrive and leave and using the hand sanitiser that remains in place across campus.
What will happen if there is a COVID-19 outbreak on campus?
We have learnt a great deal during the COVID-19 pandemic, and this will be represented in our contingency planning in relation to all communicable diseases going forward.
Outbreak plans will be maintained and we will continue to work closely with Public Health teams to manage our response to any future outbreak scenarios.
How can I access a COVID-19 vaccination?
Registration with a local doctor (GP) is encouraged to access the vaccine. While anyone can request to book COVID-19 vaccination appointments as an unregistered patient, you should make sure you are registered with a local doctor to ensure you can access the full range of services they offer.
You can tell the NHS about COVID-19 vaccinations you've had abroad by booking an appointment. This is so the NHS can securely update your vaccination record.
A pop-up vaccination clinic is operating on our Coventry campus, offering first, second or booster doses of the Pfizer vaccine to those who are yet to receive them.
Run by our on-campus medical centre, the pop-up clinic is based in the George Eliot Building (Room GE03) opposite The Hub, and open at different times throughout each week. Walk-in appointments are available, and you can check the latest opening times on the Coventry University Medical Centre website.
The more students who have received one or both doses of the COVID-19 vaccine, the better protected our students, colleagues and wider communities will be – please book yours as soon as you are able to.
What should I do if I have a positive COVID-19 test result, or feel unwell with symptoms of COVID-19 or other symptoms? Can I study online if I need to?
The UK Government advises that if you have symptoms of a respiratory infection, including COVID-19, and a high temperature or you feel unwell, you should try to stay at home and avoid contact with other people, until you feel well enough to resume normal activities and you no longer have a high temperature.
If you do receive a positive COVID-19 test result, from either a Lateral Flow or PCR test, the government advises that you should try to stay at home and avoid contact with other people for five days, which is when you are most infectious.
In line with this guidance, we advise that nobody should attend campus if they feel ill, with the symptoms of COVID-19 or any respiratory infection. In all circumstances where you feel unwell, you should inform your Course Director/Tutor immediately.
We ask that you continue to let us know via our reporting form if you have been to campus and subsequently test positive for COVID-19, so we can offer you appropriate support and, in some cases, inform close contacts, who may wish to take additional precautions.
If you are not able to come to campus because you are staying at home in line with government guidance, but you feel well enough to study, you can continue your studies online during the period you remain at home. You should inform your Course Director/Tutor immediately. For any illness where you are too unwell to study, you should contact your registry team and let them know the module code, date and time of session, and the reason for your absence – this includes if you are learning online..
- EEC – firstname.lastname@example.org
- FAH – email@example.com
- FBL – firstname.lastname@example.org
- HLS – email@example.com
- Coventry University London – firstname.lastname@example.org
- CU Coventry, CU Scarborough and CU London (Dagenham and Greenwich) – email@example.com
Do I need to self-isolate if someone in my on-campus teaching sessions has tested positive for COVID-19?
Since 24 February 2022, the UK Government is no longer asking close contacts of positive COVID-19 cases to stay at home.
What support is available if I am staying at home in line with government guidance?
If you are staying at home following a positive COVID-19 test result, or because you feel unwell with symptoms of COVID-19 or any other respiratory illness, you should inform your Course Director/Tutor as soon as possible. You should also let us know using the reporting form on the Student Portal so that we can offer you any further support you might need in terms of learning and your personal wellbeing.
If you are living in university-owned accommodation with FutureLets, the onsite teams can assist with food delivery, waste removal, cleaning packs and wellbeing support for the period of isolation. If you are living in privately-owned accommodation, please speak to your provider for details of the support available for self-isolation.
You can continue to access health, welfare and disability services online throughout your period of self-isolation. To explore a range of the services we offer, please visit the appropriate site information:
- Coventry University (Coventry and Wroclaw)
- Coventry University London
- CU London (Barking and Dagenham, and Greenwich)
- CU Coventry
- CU Scarborough
You can also continue to access our suite of Connections Matter resources designed to help you stay connected and healthy, both mentally and physically.