Testing, self-isolation and reporting

Testing, self-isolation and reporting

The safety of Coventry University Group students, staff and the communities we’re located in has always been our primary concern throughout the COVID-19 pandemic. 

We appreciate that many people remain concerned about COVID-19 and want to know about our ongoing response and planning.

Senior management across our locations in Coventry, London and Scarborough continue to co-ordinate our response using the advice of the UK Government and public health officials. Health and safety is a priority and we continue to take a co-ordinated and informed approach.

We have a number of staff who are experienced in dealing with public health issues and we are taking all required steps and precautions in line with official advice.

Self-isolation

If you have symptoms of COVID-19, have tested positive for COVID-19, or have been in close contact with a person who has tested positive for COVID-19, you will need to self-isolate. Please see the latest government guidance on when and how to self-isolate.

If you test positive for COVID-19, you should inform those you live with (anyone who shares your bathroom and/or kitchen), as they will also need to self-isolate in accordance with the latest government guidance.

Let us know if you are self-isolating using our coronavirus report form and a member of our Incident Response (COVID-19) Team will contact you to advise on appropriate support and can assist with informing others in your household who may need to self-isolate. If you have problems using the form, please email virusinfo@coventry.ac.uk.

Quarantine

If you are travelling to the UK, you may need to quarantine on arrival, even if you do not have symptoms. Please see the latest government guidance on quarantining on arrival to the UK. Please see FAQ below for support available to you if you are quarantining.

Let us know if you develop symptoms or test positive when quarantining using our coronavirus report form and a member of our Incident Response (COVID-19) Team will contact you.

If you do not have symptoms but need some support whilst quarantining, please contact virusinfo@coventry.ac.uk.

If you have symptoms of COVID-19, or have been told to self-isolate, stay at home and report it to us.

For any illness where you are too unwell to study, you should contact your registry team and let them know the module code, date and time of session, and the reason for your absence – this includes if you are learning online.

FAH – registryenq.fah@coventry.ac.uk

EEC – facultyregistry.eec@coventry.ac.uk

FBL – facultyregistry.fbl@coventry.ac.uk

HLS – registry.hls@coventry.ac.uk

Coventry University London – registry.london@coventry.ac.uk

CU Coventry – registry.cuc@coventry.ac.uk

CU Scarborough – registry.cus@coventry.ac.uk

CU London – registry.cul@coventry.ac.uk

Courses and modules are delivered through the Aula platform, enabling you to access lectures and resources online, so you can catch up on anything you might miss.

Government advice provides that if you live at university, you should not move back and forward between your permanent home and student home during term time.

If you live out of the local area, you should only travel to campus for your timetabled learning activities if you are studying on an exempt course, or have booked a space to study in one of the buildings on Coventry campus.

If you are not local to the campus or on an exempt course, you should stay at home and not travel between term time addresses.

Current government guidance advises to avoid travelling in or out of your local area and to reduce the number of journeys you make. However, you can still travel for a number of reasons, including travelling to education. If you can walk or cycle where possible, this is encouraged, and the Coventry campus has a number of secure cycle racks where you can store your bike if you travel this way.

If you use public transport, please think about the times and route you travel to avoid the busiest times where you can. In line with government guidance, you must wear a face covering on public transport.

You should not travel to campus if you are experiencing symptoms of COVID-19 or have been asked to self-isolate.

The main symptoms of COVID-19 are:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

If you have any of these symptoms, even very mild, you must:

  • Stay at home: do not come to campus or visit a doctor or pharmacist but do seek medical advice by telephone or on-line.
  • Immediately self-isolate in line with the latest government guidance
  • Book a COVID-19 test: use the NHS online coronavirus service or call 119.
  • Let us know: report your symptoms using our coronavirus reporting forms for tracing purposes and so that you can be offered the appropriate support.

Please visit the Department of Health and Social Care website for the latest information.

We continue to liaise with officials from Public Health England and are constantly monitoring for updated advice, and continue to update the information provided on the staff and student portals in line with this.

Please follow advice from the government and check the advice regularly as the government continues to review its guidance.

The main symptoms of COVID-19 are:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

If you have any of these symptoms, even very mild, you must:

  • Stay at home: do not come to campus or visit a doctor or pharmacist but do seek medical advice by telephone or on-line.
  • Immediately self-isolate in line with the latest government guidance
  • Book a COVID-19 test: use the NHS online coronavirus service or call 119.
  • Let us know: report your symptoms using our coronavirus reporting forms for tracing purposes and so that you can be offered the appropriate support. This also enables the University to take action to prevent further spread if you had been on campus whilst infectious.

The initial symptoms of COVID-19 can be more general, such as headaches and fatigue. We recommend anyone who is unwell take the precaution of staying at home if they can.
If you test positive for COVID-19, you'll be contacted by email, text or phone by the NHS Test and Trace service. Test and Trace helps to identify people you have been in ‘close contact’ with so they can be advised to self-isolate and limit the spread.

We are working closely with the service to support and speed up this important work.

Please note, students should only be on campus if you are studying on an exempt course or if you are living on campus and require the use of essential facilities.

Students on campus are expected to follow government guidance and university health and safety measures that are in place, as outlined below.

  • Download the NHS COVID-19 App; we urge all Coventry University Group students and staff to download the NHS Covid-19 app. The app launched on Thursday 24 September as part of the large-scale NHS coronavirus testing and contact tracing programme. It can be downloaded from both the App Store and Google Play, and the more of us who use it, the more we can collectively and individually protect ourselves, each other and the communities around us.
  • Keep a contact record; we recommend you keep a diary of the people you have been in close contact with each day. This will help if you are asked to share this information.
  • Keep contact to a minimum; try to reduce the number of people you have contact with, particularly ‘close contact’ with anyone other than those you live with. We have reduced teaching groups to smaller sized ‘pods’ to help support this.
  • Minimise the time you spend on campus; wherever possible, you are encouraged to only attend campus for your timetabled learning, for one-to-one appointments, and when using booked study spaces.

 

​If you need to self-isolate, you should inform your Course Director immediately, and let us know that you are self-isolating using the reporting form on the Student Portal so that we can offer you any further support you might need in terms of learning and your personal wellbeing.

If you are living in university-owned accommodation with FutureLets, the onsite teams can assist with food delivery, waste removal, cleaning packs and wellbeing support for the period of isolation. If you are living in privately-owned accommodation, please speak to your provider for details of the support available for self-isolation.

You can continue to access health, welfare and disability services online throughout your period of self-isolation. To explore a range of the services we offer, please visit the appropriate site information:

You can also continue to access our suite of Connections Matter resources designed to help you stay connected and healthy, both mentally and physically.

It is important to register with a doctor, also known as a General Practitioner (GP), who is local to where you live. Do not wait until you feel unwell to do this; register as soon as you can.  

More information and support, including advice about NHS prescriptions and charges, can be found on the Health and Wellbeing Portal GP page.  

If you are an international student, you may be required to pay an immigration health charge to be eligible for NHS treatment, which costs £300 per year. To learn more, visit our Immigration Health Charge page or contact studentsupport.io@coventry.ac.uk.

About the symptom-free testing programme

In line with government advice, everyone attending campus is strongly urged to access symptom-free testing (known as Lateral Flow Testing (LFT) testing) before accessing any work or study space as follows:

  • Regular attendance; two tests per week, at least three days apart and 30 minutes before entering any buildings on campus
  • Occasional attendance; one test, at least 30 minutes before entering any buildings on campus

It is of the utmost importance that we all do our bit to stop the spread of the virus and protect other members of society.

Participating in the testing programme will enable you to know that you are unlikely to be spreading the virus. Self-isolation, while disruptive for those affected, is an essential part of the fight against the virus.

If you are required to self-isolate, let us know that you are doing so by using the reporting form on the Student Portal so that we can offer you any further support you might need in terms of learning and your personal wellbeing.

If you are not able to come to campus because you are self-isolating, but you feel well enough to study, you can continue your studies online during your isolation period. You should inform your course director immediately, and let us know that you are self-isolating using the reporting form on the Student Portal (login required) so that we can offer you any further support you might need in terms of learning and your personal wellbeing.

If you are living in university-owned accommodation with FutureLets, the onsite teams can assist with food delivery, waste removal, cleaning packs and wellbeing support for the period of isolation. If you are living in privately-owned accommodation, please speak to your provider for details of the support available for self-isolation.

You can continue to access health, welfare and disability services online throughout your period of self-isolation. To explore a range of the services we offer, please visit the appropriate site information:

 You can also continue to access our suite of Connections Matter resources designed to help you stay connected and healthy, both mentally and physically.

Yes, if you have a positive test, anyone in your household group (considered to be those you share a kitchen or bathroom with) must also self-isolate until 10 days after the date of your first test.

All students who are self-isolating should let us know using the reporting form on the Student Portal so that we can offer you any further support needed in terms of learning and your personal wellbeing.

A lateral flow antigen test (LFT) detects the coronavirus antigen that is produced when a person is infectious with coronavirus.  

LFTs can identify individuals who don’t have any symptoms, but who may be symptom-free carriers and therefore could still spread the virus to others.

Taking an LFT usually involves taking a sample from the back of the throat near the tonsils and from the nose, using a swab.

The swab is dipped into an extraction solution. This is then dripped on to the device's paper pad, producing the reaction that gives the result.

The result will be visible on the device around 30 minutes after the sample is applied. Unlike a PCR test, there is no need to send the sample to a lab.

The government’s normal PCR testing service for symptomatic individuals continues.​

You can find more information on Lateral Flow testing on the government website.  

There are multiple ways you can access symptom-free testing:

At a testing site on campus

From 17 May 2021, testing facilities will again be available across our sites including:

  • Coventry University
  • Coventry University London (from 24 May)
  • CU London (Dagenham)
  • CU London (Greenwich)
  • CU Scarborough

View the booking website for specific details of where testing is taking place in each location. 

The testing facilities at all sites are open from 8.30am to 4.30pm. Bookings are strongly advised and can be made up to five minutes before each appointment time. Book your test on campus now.

At a community testing site

You can access testing in your local area at a community testing site. Find a symptom-free test site in your area.

Home testing

You can take a symptom-free test at home. You can obtain home testing kits:

If you do tests at home, you must report your results online or on the phone. Please log your result against the name of your campus on the reporting site.

  • Coventry University - LFD Collection Point - Coventry Campus (CV1 5FB)
  • Coventry University - LFD Collection Point - CU Coventry Mile Lane (CV1 2TU)
  • Coventry University - LFD Collection Point - CU London (Dagenham) (RM10 7BN)
  • Coventry University - LFD Collection Point - CU London (Greenwich) (SE10 0ER)
  • Coventry University - LFD Collection Point - CU Scarborough (YO11 2JW)
  • Coventry University - LFD Collection Point - Coventry University London (E1 7JF)

It’s important that you do this to help us to monitor levels of COVID-19 in our community, which will let us know when it's safe to reduce some of our safety measures, and because the government also monitors levels of COVID-19 in university communities to inform how they reduce restrictions.

There is more information about carrying out tests at home on the UK Government website, with instructions in a number of languages including Arabic, Bengali. Chinese (simplified), Gujarati, Polish, Punjabi (Gurmukhi script), Romanian, Somali, Turkish. Urdu and Welsh.

A Lateral Flow Test is designed to detect the level of virus in individuals who do not experience and show any symptoms, but who could still be infectious and pass the virus to others.

By taking a test, you will help to stop the spread of the virus, protect other people and save lives.

It is of the utmost importance that we all do our bit to stop the spread of the virus and protect other members of society. With restrictions gradually being reduced as we come out of lockdown, it is becoming even more important that we are able to detect any cases of COVID-19 to prevent new outbreaks from happening, particularly if they are new variants.

Participating in testing will help our country fight the pandemic and save lives. Self-isolation, while disruptive for those affected, is an essential part of the fight against the virus. 

If you are required to self-isolate, let us know that you are doing so by using the reporting form on the Student Portal so that we can offer you any further support you might need in terms of learning and your personal wellbeing. 

If you have had a positive PCR test in the last 90 days, you do not need to be tested again within that time period if you are symptom-free. You are still required to self-isolate if you are identified as a close contact of a positive case, even if this is within the 90 day window.

If you have tested positive for COVID-19 and are self-isolating, please let us know using the reporting form on the Student Portal so that we can offer you any further support you might need in terms of learning and your personal wellbeing. 

Yes, there is still a chance you could become infected and spread the virus as the vaccine isn’t 100% effective, especially at first.

Booking and taking a Lateral Flow Test at a testing facility

From arrival at the testing location, we expect it to take no longer than 30 minutes to administer the test.

Appropriate face coverings need to be worn throughout the testing process while in the testing facility apart from when guided by a testing professional to remove it when your sample is taken. Should you have age, health or disability reasons for not wearing a face covering, please wear a visor to the site and alert the site manager about your situation as soon as you arrive at site so that they can take additional precautions. Please note, the visor is not considered a face covering as they do not provide adequate protection alone.

Assistance will be provided for anyone who needs help reading the instructions.

If you require additional help with the process of swabbing your throat and nose, you will need to bring someone along to assist you. If an assisted test is required at an on-campus testing facility, please raise this through the booking form. You can also inform staff upon arrival, when completing registration.

Yes, please follow the same system as for your initial test to book a second LFT.

If you have symptoms, you should continue to book a PCR test via nhs.uk/coronavirus or by calling 119 in England and Wales, or 0300 303 2713 in Scotland and Northern Ireland.

Getting your results and what to do next

If you take a test at a testing facility, you will receive a message with your results, usually within 30 minutes, by text or email, depending on which details you provided when you registered.

If you take a test at home, your result will be visible within 30 minutes and you must report it online or on the phone. Please log your result against the name of your campus on the reporting site.

  • Coventry University - LFD Collection Point - Coventry Campus (CV1 5FB)
  • Coventry University - LFD Collection Point - CU Coventry Mile Lane (CV1 2TU)
  • Coventry University - LFD Collection Point - CU London (Dagenham) (RM10 7BN)
  • Coventry University - LFD Collection Point - CU London (Greenwich) (SE10 0ER)
  • Coventry University - LFD Collection Point - CU Scarborough (YO11 2JW)
  • Coventry University - LFD Collection Point - Coventry University London (E1 7JF)

It's important that you do this to help us to monitor levels of COVID-19 in our community, which will let us know when it's safe to reduce some of our safety measures, and because the government also monitors levels of COVID-19 in university communities to inform how they reduce restrictions.

IMPORTANT: If your test result is positive, please also report it to the university using our coronavirus reporting form.

In most cases results should be available in as quick as 30 minutes after taking a test. If you have not received your results after five days, please call 119 in England and Wales, or 0300 303 2713 in Scotland and Northern Ireland.

A copy of your result will be sent to your GP. If you have tested positive, a notification will be sent to Public Health England (in England), Public Health Wales (in Wales), Health Protection Scotland (in Scotland), or the Public Health Agency (in Northern Ireland).

The university may be informed of a positive result by Public Health if necessary for contact tracing purposes. Along with NHS Test and Trace, we take the protection of your privacy very seriously. To find out how your personal data will be used, please read our Coventry University and Coventry University Group COVID-19 Privacy Notice

A negative result means that active COVID-19 infection was not detected at the time of the test. However, this does not guarantee that you do not have COVID-19. You should continue to follow COVID-19 rules on our campuses and elsewhere, including regular hand washing, social distancing and using face coverings where required.

If you receive a positive Lateral Flow Test result, you and everyone in your household should:

  • Immediately self-isolate for 10 days in line with the latest government guidance. This includes the day of the test and the next 10 full days. You can leave your home for a follow-up test.

You must also:

  • Stay at home: do not come to campus or visit a doctor or pharmacist, but do seek medical advice by telephone or online.
  • Book a COVID-19 PCR test as soon as possible: use the NHS online coronavirus service or call 119.
    • If the follow-up test is negative from a test taken within two days of your positive Lateral Flow Test result, you and everyone in your household can stop self-isolating. Self-isolation notifications and the tracing process will halt.
    • If the follow-up test is positive, then you will need to self-isolate for 10 full days from the time of the positive Lateral Flow Test or when symptoms start.
  • Let us know: report your result using our coronavirus reporting forms for tracing purposes and so that you can be offered the appropriate support. This also enables the university to take action to prevent further spread if you had been on campus while infectious.

If you are not able to come to campus because you are self-isolating, but you feel well enough to study, you can continue your studies online during your isolation period. You should inform your course director immediately, and let us know that you are self-isolating using the reporting form on the Student Portal so that we can offer you any further support you might need in terms of learning and your personal wellbeing.

For any illness where you are too unwell to study, you should contact your registry team and let them know the module code, date and time of session, and the reason for your absence - this includes if you are learning online.

If you are living in university-owned accommodation with FutureLets, the onsite teams can assist with food delivery, waste removal, cleaning packs and wellbeing support for the period of isolation. If you are living in privately-owned accommodation, please speak to your provider for details of the support available for self-isolation. You can continue to access health, welfare and disability services online throughout your period of self-isolation. To explore a range of the services we offer, please visit the appropriate site information:

You can also continue to access our suite of Connections Matter resources designed to help you stay connected and healthy, both mentally and physically.

If your sample cannot be read, it means it’s not possible to say if you were infectious when the test was done.

You’ll need to take another Lateral Flow Test again as soon as possible.

If you have a positive test result, your contacts will be traced by NHS Test and Trace. They will be required to self-isolate until 10 days after their most recent contact with you, unless they are participating in the specific trial of regular testing for contacts - in which case they will be given specific instructions on what they can and cannot do during this period.

If you have a positive Lateral Flow Test but get a negative result on a PCR test taken within two days, self-isolation notifications and the tracing process will halt.

If you have a negative or unclear (or “could not read sample”, “void”, “borderline” or “inconclusive”) result, your contacts do not need to be traced.

After a negative test, an individual is still susceptible to becoming infected and spreading the virus. Respecting distancing when it’s needed, and following other rules, is the most powerful way of stopping the spread of the virus.

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