Current and returning students
Lost and found property
If you’ve lost something on campus, it may have been handed in to a Customer Services Desk or transferred to the central Lost Property office.
The service is managed by the Protection Services.
First, retrace your steps
Before reporting a lost item:
- Return to the building where you last had it
- Check the rooms and spaces you used
- If you cannot access a room, visit a Customer Services Desk for help.
Check if your item has been handed in
Lost items are usually handled in two stages:
- Items are first taken to the nearest Customer Services Desk
- After around one week, they are moved to Central Lost Property.
Central Lost Property location: Ground Floor, George Eliot.
Some items may be taken directly to Central Lost Property, so it’s worth checking both locations.
Important
- Valuable items (e.g. phones, wallets, keys, laptops) are handed to Central Lost Property as soon as possible
- Small items like USB sticks are sent directly to Central Lost Property.
Claim your lost item
To collect your property:
- Visit Central Lost Property
- Bring proof of identity (e.g. your student ID card).
Opening hours
- Monday to Friday
- 12pm - 2pm
- 4pm - 6pm
Lost Student ID cards
Student ID cards are managed separately.
Go to the Customer Services Desks for help.
Contact Central Lost Property
Call +44 (0)2477 658304
Need help?
- Visit your nearest Customer Service Desk
- Speak to a member of staff on campus
- Or check the Student Portal.
Last updated: 14 July 2026
