Current and returning students
Collect or update your student ID card
Your student ID card helps you access buildings and services on campus. If you’re returning to study, it’s a good idea to sort this early so you’re not delayed in Week 1.
What you need to do
- Collect your ID card (if you don’t have one yet).
- Update or reactivate your card (if it’s expired or has stopped working).
- Replace your card (if it’s lost or damaged).
Where to go
You can collect or update your student ID card at The Student Centre. Visit the Customer Service Desks on campus and they can direct you.
What to bring with you
Bring a form of ID so we can confirm your identity before issuing or updating your card.
If you have a problem
If your card isn’t working, or you’re having access issues:
- visit an ID point as soon as you can after you return
- or go to the Customer Service Desks for help and guidance on next steps.
Related links
- Customer Service Desks (find your nearest)
- Replacement ID card (if you need to order one)
Quick questions
My card has expired — can it be reactivated?
I’ve lost my card — what should I do first?
Your next steps
- View previous steps
- Collect or update your Student ID card
- View your timetable
- Start your course (Aula)
- Visit your student support areas
- Explore your learning resources
- Update your healthcare details (if needed)
- Re-familarise yourself with campus
- See what’s new in Your Students’ Union
- Reconnect with careers and placements
- Keep an eye on your student email
- View further steps
Last updated: 15 June 2026
