Create your student account

Your next steps

Student account

You'll need to register for IT which will create a student account and email address to access digital services and systems that support your studies.

Coventry University email account

Your Coventry University email account lets you:

Log in and access online platforms including Aula, SOLAR, the Student Portal and Coventry University Group's Support Portal
Connect to Phoenix-Net-Secure wi-fi on your Android or Apple phone and log in to PCs when you are on-campus
Get important information by email. Your Coventry email will be the main way we contact you once you’re enrolled.
Get student discount in shops, restaurants and many online stores!

Other services that you'll get access to:

Campus Phoenix-Net-Secure Wi-Fi which is secure internet access
PCs and Mac labs across campus
Microsoft Office 365 (free for students)
OneDrive cloud storage
Printing and scanning services
Licensed software for your course

Step-by-Step: how to create your student account

Complete your enrolment: You must enrol first before you register for IT services.
You can't register for IT services until you're enrolled.
Visit the IT Registration Portal: Go to the official IT Registration page and enter:
1. Your student ID number
2. Your date of birth
Set up your student account: After you're registered, you’ll need to wait for 24 hours to have all systems to be set up with your access. After 24 hours, your:
- University email address will become active
- Username and password that you set up in the system will work to login
- Access to Aula, Office 365, OneDrive, and more will become live
Set up your Multi-Factor Authentication (MFA): Once your account is live, you’ll need to set up Multi-Factor Authentication (MFA) to keep your account and data secure. Follow the instructions in the Guide: How to set up MFA (Multi-Factor Authentication).

Need help setting up your email?

Follow our step-by-step guide to access your Coventry University email on your Android or Apple phone.

Tip: Once you’ve registered for IT, you don't need to register again. You can use the same page you registered on to reset your password yearly when prompted or reset it if you ever forget what it is. You may want to bookmark the IT Registration/Password Reset page!

Using your Coventry University email account

Your username is the first part of your email address (before the @). Some systems will ask for your username and others for your full email address. The password will be the same.

Log into the portal and read the article: Guide: Accessing Coventry University Systems for Students for more information.

Have questions? Something not working?

Digital Services is the university’s central IT support team. They maintain the Coventry University Group’s Support Portal where you can search for information, book an appointment, chat to their chatbot, or log a ticket.

Have a look at their Guide: New Student & Staff IT Induction article. This includes guides to OneDrive, Office365, AppsAnywhere (free software to download), VPN, Wi-Fi and more. You will be prompted to sign-in. Always click in the top corner and log in with your university email address and your standard password that you created.

What digital services help with: