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Coventry University

Check your contact details

Why do I need to keep my contact information up to date?

It’s important to check and keep your address and telephone details up to date when applying, enrolling and throughout your studies. We rely heavily on email to send you key information about your application and course, so make sure your email address is correct and one you check often, especially before you get your university email account.

If you have more than one address (like a home and term-time address), please make sure both are accurate. Keeping your contact details up to date helps us stay in touch and support you throughout your studies.

Confirm your emergency contact details

You also need to confirm your emergency contact details in case we ever need to reach someone quickly on your behalf.

How to update your details

Follow the steps below to update your address or telephone number.

Log in to SOLAR

Log in to SOLAR using your Coventry University username and password. Select View/Modify Address.

Update your address

Fill in the address fields. You can type this manually or fill in the house number/name and postcode and it will complete automatically.

  • Term address: this is the address that you live at during term time. If you live at the same address in and out of term time, select Yes to set your home address to the same as your term address.
  • Home address: the personal address that you live at outside of term time. Type this manually if it is not the same as your term time address.
  • Correspondence address: the address that all written correspondence will be sent to. Select the address that you want us to use. Make sure you update your correspondence address before you leave university so we can stay in touch. If you don’t attend your graduation ceremony, we'll send your degree certificate to your correspondence address.

Nova is an application in SOLAR that allows you to check your assessments and to print your student status letter. Nova will show your address exactly as it is in SOLAR. Make sure you include your room number/house number/flat number in the address field, as banks and other agencies will not accept letters without this.

Update your telephone number

In the Term Address box, input or edit your number in the Telephone Number box. It's important you add your country dialling code when adding a non UK telephone number.

Save changes to your address and telephone number

Make sure you select the Save Changes button (bottom right side of the page).

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