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Supporting you throughout your journey

From enrolment through to graduation and beyond, our student support teams are here to help you succeed academically, professionally and personally.

Explore the range of support available at Coventry University Online, from dedicated Success Coaches and careers guidance to wellbeing services, academic support and professional development opportunities.

Success coaches

Success Coaches

At Coventry University Online, your success matters to us. That’s why, once you enrol, you’ll be introduced to a dedicated Student Success Coach who will support you throughout your journey, from enrolment through to graduation.

Whether you're balancing study with a demanding career, family responsibilities, or returning to education after time away, your coach will provide personalised one-to-one support to help you succeed with confidence.

They can help you to:

  • Set clear academic and professional goals
  • Balance your studies with work and personal commitments
  • Stay motivated and on track throughout your course
  • Build confidence as an online learner
  • Navigate challenges and overcome obstacles
  • Develop strategies for academic success
  • Reflect on your progress and celebrate your achievements.

Click here to self refer to a Success Coach.

Learn more about Success Coaches

Why Connect with Your Success Coach?

Students who regularly engage with their success coach often benefit from:

  • Personalised Support: Every student is unique. Your coach will work with you to understand your goals, strengths, challenges, and aspirations.
  • Increased Confidence: Coaching helps you recognise your abilities, build self-belief, and develop confidence in your academic and professional journey.
  • Better Academic Performance: Setting goals, creating action plans, and maintaining accountability can help you stay focused and achieve your full potential.
  • Improved Motivation and Wellbeing: Your coach can help you overcome barriers, manage competing priorities, and maintain momentum throughout your studies.
  • Enhanced Employability Skills: The skills developed through coaching extend far beyond university and can support success in your career and future opportunities.

 

I’ve found myself procrastinating less and actually getting more things done, being able to manage stress a little better, sometimes feeling more positive and feeling able to do things. I’ve found myself thinking about things that I wouldn’t think about if I didn’t work with my success coach. She has helped me with so much.

Portrait of Anonymous student survey

Anonymous student survey

The Student Success Coach greatly helped to keep me focussed and plan my study time appropriately to help me maximize my output of work. She was also incredibly friendly and supportive, being excellent at listening to my problems and giving valuable feedback on how these could be rectified.

Portrait of Anonymous student survey

Anonymous student survey

Before I came to a student success coach I was really stressed sleep deprived and behind on work. After the first session with a success coach my stress was instantly gone, I caught up on all my work and was able to get more sleep as a result.

Portrait of Anonymous student survey

Anonymous student survey

I was able to manage my time a lot better and because of that was able to score above 70% in all of my modules.

Portrait of Anonymous student survey

Anonymous student survey

I wouldn’t have passed half of my assignments without a student success coach. They motivated me and helped me see my potential.

Portrait of Anonymous student survey

Anonymous student survey

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Employability Support

Our careers and experience team supports you throughout your time at Coventry University Online and as you prepare for your next steps.

Whether you are exploring career options, developing your employability skills or considering starting a business, support is available to help you plan ahead.

We can help with:

  • Career planning and goal setting
  • Developing employability and professional skills
  • Accessing careers resources and opportunities
  • Exploring business or freelance ideas.

Contact the Careers & Experience Team here.

Explore Employability Support
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Develop skills beyond your degree with Phoenix+

Our Phoenix+ programme helps you build confidence, develop essential skills and gain valuable experiences that support your personal and professional growth.

Learn more about Phoenix+

Supporting your success

Whatever challenges or goals you may have during your studies, a range of specialist support services are available to help you succeed. Explore support for your wellbeing, academic development and future career.

Student Wellbeing

Student Wellbeing

Our Student Wellbeing team is here to support your mental and physical health, helping you access the guidance, advice and services you need throughout your studies.

Once enrolled, you can contact the Student Wellbeing Team by emailing welfare.ss@coventry.ac.uk

Academic Support

Academic Support

Our academic support team can help you develop the skills, confidence and clarity needed to succeed in your studies. From academic writing and maths support to guidance from tutors and librarians, we're here to help you achieve your best.

Careers and Experience

Careers and Experience

Our careers support service can help you develop your skills, explore career pathways and work towards your professional goals with confidence.

Once enrolled, you can access the team's resources and support through the Careers & Experience Team page using your university login.

Student Support

Explore the support, guidance and development opportunities available to help you succeed during your studies and beyond.

Find out more
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We're here to help

Have questions? Please enquire below.