Current and returning students
Collect or update your student ID card
Your student ID card helps you access buildings and services on campus. If you’re returning to study, it’s a good idea to sort this early so you’re not delayed in Week 1.
What you need to do
- Collect your ID card (if you don’t have one yet).
- Update or reactivate your card (if it’s expired or has stopped working).
- Replace your card (if it’s lost or damaged).
Where to go
You can collect or update your student ID card at University House Reception.
What to bring with you
Bring a form of ID so we can confirm your identity before issuing or updating your card.
If you have a problem
If your card isn’t working, or you’re having access issues:
- visit an ID point as soon as you can after you return
- or go to the Customer Service Desks for help and guidance on next steps.
Related links
- Replacement ID card (if you need to order one)
Quick questions
My card has expired — can it be reactivated?
I’ve lost my card — what should I do first?
Your next steps
- View previous steps
- Collect or update your Student ID card
- View your timetable
- Start your course (Aula)
- Visit your student support areas
- Explore your learning resources
- Update your healthcare details (if needed)
- Re-familarise yourself with campus
- See what’s new in Your Students’ Union
- Reconnect with careers and placements
- Keep an eye on your student email
- View further steps
Last updated: 15 June 2026
