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CU London

Current and returning students

Lost and found property

Handing in lost property

If you find an item on campus, please hand it in to the Customer Services Desk.

When an item is handed in, we will:

  • Record the details in the lost property log.
  • Note what the item is, and when and where it was found.
  • Keep the item in a secure storage area within the Customer Services Desk.

If the owner can be identified, for example through a student ID card or a named item, we will contact them by email to let them know that their property has been found. Items are normally held for 14 days.

Reporting a lost item

If you have lost an item, visit the Customer Services Desk and provide as much information as possible about the missing property.

Our team will check the lost property log and storage area to see whether the item has been handed in.

For items that are not easily identifiable, you may be asked to provide a description before the item can be returned to you.

Collect your lost item

To collect your property:

  • Visit your nearest Customer Services Desk
  • If your item has been found, a member of staff will ask you to confirm ownership before it is returned.
  • You will be asked to sign and date the lost property log to confirm that you have received the item.

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Last updated: 12 October 2026
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