Lost and found property

Re-trace your steps

Before reporting a lost item:

• Return to the building where you last had it
• Check the rooms and spaces you used
• If you cannot access a room, visit the Customer Services Desk for help.

Check if your item has been handed in

• Items are handed to the Customer Services Desk, and kept for 14 days
• Items that are not collected are then moved to Central Lost Property.

Central Lost Property location: Ground Floor, George Elliot Building.

Valuable items

Any valuable items that identify the owner, will be contacted in the first instance. If the owner is not contactable, the item is handed to Protection Services, who will then contact Central Lost Property to collect.

Claim your lost item

To collect your property:

• Visit the Customer Services Desk or Central Lost Property
• Bring proof of identity (e.g. your student ID card).

All items collected will be signed in and out on the lost property log sheets.

Opening hours

• Customer Services Desk - Monday to Friday: 8:30am - 5pm
• Central Lost Property - Monday to Friday: 12pm - 2pm and 4pm - 6pm.

Contact Central Lost Property

Call: +44 (0)2477 658304

Lost Student ID cards

Student ID cards are managed separately by the Customers Services Desk. 

Student ID cards must be collected within 14 days or they will be destroyed.

Need help?

• Visit your nearest Customer Services Desk
• Speak to a member of staff on campus
• Or check the Student Portal.