Current and returning students
Get your tech ready
Avoid access issues on your first day by checking your devices and logins ahead of time.
If you cannot access a system now, it is best to sort it before teaching begins so you are not delayed in Week 1.
Things to do
Why this matters
Most teaching and communication will begin immediately. Being locked out or unable to access systems can delay important tasks.
Something not working?
You can visit the Digital Experience Centre without an appointment from Monday to Friday between 9am - 12:30pm and 1:30pm - 5pm
You can also book a timed face-to-face appointment with us in the Digital Experience Centre from Monday to Friday between 9am -12:30pm and 1:30pm - 5pm via the Digital Service Centre Portal.
Tip: We’re closed for staff meetings between 3pm - 4pm on Wednesdays, and our Digital Experience Centre is usually closed on Bank Holidays and between Christmas and New Year.
Telephone appointments
You can also book timed call-backs from us via the Digital Service Centre Portal. Our weekday booking slots run from 12:00am - 3:30pm (UK time). Unfortunately, we don’t offer appointments during Bank Holidays, but you can still contact us through our portal.
Your next steps
- View previous steps
- Check your progression
- Check your course details are correct
- Get your finances in place
- Update your contact details
- Confirm your support needs
- Check your timetable release date
- Review your course updates
- Sort your accommodation or travel
- Check campus updates
- Get your tech ready
- Submit your re-enrolment
- View further steps
Last updated: 15 June 2026
