Before you arrive

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Before you arrive

Everything you need to prepare before you start.


Arrival on campus

Find out what you need to do when you get here.


Welcome weeks

Information to help you get the most of university life.

Welcome to Coventry University London

It's almost time for you to join us and we want to make sure your first weeks go smoothly.

To help you prepare, we have created an online induction. The induction gives you a head start and helps you to learn more about what university life is like, the exciting opportunities it offers and what resources are there to help you. You can also find the answers to many questions you may have and chat with other new students before you get here. To access induction, you will need a username and password, which you should receive via email following online enrolment or registration, so make sure you check your email regularly for important updates.

Whether you are joining us in London, or starting your course online, it is important that you have a laptop of your own with access to reliable internet, so that you can view all the online resources made by your lecturers, join the live webinars, as well as write and submit your assignments. Although mobile phones are great for accessing your learning anytime, they are not suitable for everything. Advice on learning online, and the equipment you need can be found in the online induction.

While you are waiting to get access to the induction, download our return to campus safety guide.

Secure your accommodation

If you have not yet organised your accommodation, don't worry. Visit our Accommodation web pages or email us for more information on the options available to you.

If you have already received and accepted an offer for university managed accommodation, information on your next steps, including how to collect your key is available on the email we sent confirming this. Don’t forget that your accommodation is not secured until you have accepted your offer, paid the deposit and selected a payment plan.

If you are staying in university managed accommodation, make sure you read the FutureLets Licence to Occupy.

Coventry University Students’ Union (CUSU) also provides housing information, including advice on finding a room or a roommate, housing deposits, inventories, moving in and your rights and responsibilities.

Check your student fees and finance

You will need to make arrangements to pay for your course and living costs such as accommodation. You will need to open a bank account and make sure you are aware of other costs such as council tax and plan a budget.

  • Visit our Fees and Finance webpage to find out more about course fees, making payments, scholarships, loans and other sources of financial help.
  • The easiest way to pay your tuition or accommodation fees is online. Find out how to pay online, or other ways to pay by visiting our How to pay webpage.
  • Full tuition fee terms and conditions are available here.
    If you are an undergraduate student, check the support we provide through Flying Start.
  • If you have any questions at all, including worries about payments, you can speak to our Student Information Team by emailing them at
  • To set up a payment plan for your accommodation fees, email the accommodations team
  • If you're an international student, you can contact the International Student Support Team for advice and guidance on managing your finances on +44 (0) 24 7765 2010.
  • There are lots of discounts available to students including rail travel, food, clothing, entertainment and leisure activities such as gym memberships; a quick search will show you just how many.
  • Coventry University Students’ Union (CUSU) also provides useful information on managing your money.

Collect your Student ID card

Your student ID card is very important; it gives you access to university buildings and accommodation, is used to register your attendance at classes and it gives you access to printing, as well as a range of student discounts. You also need to have been issued your student ID before your student loan will be released.

After enrolment, you will be emailed a link to order your student ID card online. You will need to upload a photo of yourself and of your passport (or another accepted proof of identity) to verify your identity. All being well, your ID card will be sent to you in the post - so make sure you give us the address you will be living at while studying with us.

We will have a team on hand to help if you get stuck, but if you are unable to upload a photo and order a card, you will have the option to book an appointment to come and get one in person. If you make an appointment to collect your ID card in person, we will verify your identity and nationality at the time. Download the Accepted Proof of Identity and Nationality guide for further guidance.

Online or distance students will not need a student ID card unless you want to access campus facilities and services. For more information, email

Expect a call from us

We are committed to supporting every student – so expect a welcome call from our dedicated Student Engagement Team, who can help make sure you are on track to achieve success.

Save our number +44 (0) 24 7765 6565 so you don’t miss our call, and keep in touch.

Disability and mental health support arrangements

If you have (or think you may have) a disability, including specific learning difficulties (E.G. Dyslexia), physical and sensory disabilities, Asperger’s (Autistic Spectrum) or any other mental health concerns which will affect your ability to study or to physically access the university, don’t worry – we are always on hand to support you.

Please contact us before you arrive so that we can start discussing your support needs and put your mind at ease. Contact our Health, Wellbeing and Disability Teams by phone +44 (0) 24 77 651034 or email so we can help.

Welcome to Uni and setup your CUSU Account

As part of the programme to help you settle in to your new life in London and your Coventry University London experience, a range of events and activities called “welcome events” are arranged for you by the Students’ Union so you can meet other students, get to know London and have some fun.

When you joined the university you also became a member of CUSU - Coventry University Students’ Union. CUSU host a range of events and activities to help you orientate yourself, meet other students from your course and campus and generally settle into student life at Coventry University London.

Visit the Students' Union website:

Setup your profile:

Not sure yet what support you need?

The Student Engagement Team is here for you 07:00- 22:00 Monday - Friday and 08:00-14:00 on Saturday. You can call +44 (0) 2477 656565 or email

We’re your first point of contact whatever your enquiry or question. We can help you directly or connect you to expert support, whether that’s a personal advisor or one of the many dedicated student services.

Our team is trained to listen and will treat your enquiry professionally and with discretion. Your information is always kept secure within university.

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Coventry University joint top modern university for career prospects
Coventry University awarded TEF GOLD Teaching Excellence Framework
University of the year shortlisted
QS Five Star Rating 2020
Coventry City of Culture 2021