Frequently Asked Questions

Frequently Asked Questions

Am I eligible to attend a graduation ceremony?

All students who are registered on the final year of their course will be sent an email to their university email account inviting them to register. If you have not received your invitation to a ceremony and believe you are eligible, please contact us at CUCGraduation@coventry.ac.uk.

You will not be eligible to attend the graduation ceremony this year if your Assessment Board determines that you have not met the requirements of a Coventry University award or you intend to enrol on a further stage of your course (e.g. a top-up to honours).

If you are not accepting an award you have been offered and are continuing on your course you must inform both your Registry team and Academic Registry in writing within seven days of the notification of your results. If you have not informed your Registry within seven days and you do not re-enrol before the enrolment deadline, your award will be conferred at the next appropriate graduation ceremony.

When do I have to register by?

It is important that you register your attendance for your designated ceremony via NOVA by the deadline. You’ll be sent a link, so keep an eye on your university email account. Unfortunately, if you miss that deadline we will not be able to accommodate any changes to your registration including your name, your correspondence address or the way you would like to receive your certificate. 

Please note that all possibly eligible students will receive an email link to register for the graduation ceremony, so before registering your attendance it is very important that you have been awarded in SOLAR therefore please check this before registering. 

You do not need to wait for your results before registering; failure to register by the deadline may result in you not graduating. If you are in any doubt as to whether you will graduate you must still register via NOVA and contact CUCGraduation@coventry.ac.uk.

I am not sure if I have any outstanding debts to the university, should I check?

Yes. Any student who has a financial obligation to CU Coventry will not be allowed to attend the graduation ceremony nor to receive their certificate, so you should rectify this at least one month before the ceremony. Contact the Finance Team on 024 7765 2266 or email debt.cuc@coventry.ac.uk.

Can I still attend if I have an appeal in progress?

No. If your appeal is still in progress you will not be able to attend the Graduation Ceremony, as attendance will indicate agreement with your award. Contact appeals.cuc@coventry.ac.uk for more information.

How will my name be printed on my Certificate and Diploma Supplement?

Your name will appear exactly as it is on your student record. If your name is incorrect or you wish to add a middle name you must provide Academic Registry with a copy of your passport or birth certificate, to enable us to correct your name before the deadline for registration.

IMPORTANT: Please take care when registering your name because we are unable to change this in any way after the deadline for registration or once your certificate and ceremony brochure have been printed. Please note your degree classification will not be published.

Contact Registry at graduation.reg@coventry.ac.uk.

When will I receive my degree certificate? 

You will be presented with your degree certificate and diploma supplement at your graduation ceremony.

You cannot receive your degree certificate before your award has been legally conferred at a graduation ceremony. However, if you would like a copy of your final year results letter before the ceremony, you can print your results from SOLAR

HEAR (Higher Education Achievement Report)

As from April 2020, the university will no longer be issuing paper diploma supplements at graduation. We now have a new system which allows you to follow your academic progress with a new digital diploma supplement called a HEAR (Higher Education Achievement Report).

You can register, view and print a copy of your HEAR at any time. You can you can also share it electronically with employers or other universities that you might want to study with.

To get access to your HEAR, all you need to do is:

1. Visit HEAR (Higher Education Achievement Report)
2. Log-in
3. Re-set your user name and password (best to use your personal email address so that you can “take” your HEAR with you when you leave)
4. View your Higher Education Achievement Report


Ceremonies

Where is my graduation ceremony?

All ceremonies will take place in Coventry Cathedral. The ceremony starts at 3.30pm so all students must be seated in the Cathedral before 3.15pm at the latest.

When is my graduation ceremony?

The exact timing of your ceremony will depend on your programme of study.  It is not possible to change to attend another ceremony within a ceremony period. See the schedule for dates and timings of ceremonies.

How do I order my gown? 

Gowns, hoods and hats must be ordered online via the Ede and Ravenscroft website. Note that Ede and Ravencroft have a deadline for ordering gowns of about 10 days before the ceremony.

Where do I collect my tickets and hired gown from?

Tickets and hired gown should be collected at 1.30pm on the day of your ceremony, from the Refectory (first floor) in Priory Hall, Priory Street CV1 5FB. Remember to bring some photographic ID and your gown hire receipt with you. See our campus map for directions.

How many guests can I bring?

All graduands are guaranteed two free guest tickets for their ceremony once you have registered. We must abide by the Cathedral’s fire regulations which require every guest to be allocated a seat inside the Cathedral.

Should you have any guests travelling from overseas, we would encourage them not to book flights before you have received official confirmation of your award. CU Coventry will not held responsible for any costs incurred by your guests.

Will I be allowed to sit with my guests?

No. Seats for graduands are allocated and labelled on the left-hand side of the Cathedral; guests are seated on the right.

Extra tickets

Unfortunately there are no extra tickets available for any of the ceremonies taking place this year. However all ceremonies will be streamed live on our website and shown in the Square One Cinema (inside TheHub) for those guests who do not have tickets.

What happens if I cannot attend my graduation ceremony? 

Your award will be conferred in your absence. Please contact CUCGraduation@coventry.ac.uk to make arrangements. We are unable to accommodate collections from third parties.

Your certificate will be sent to your correspondence address after the collection dates above. Once the deadline for registration has passed it may not be possible to amend the address used to post your certificate. You should allow up to an additional three weeks for delivery to a UK address, or up to six weeks for delivery to an address outside of the UK before contacting us via email at CUCGraduation@coventry.ac.uk to report that your certificate has not been received.

What happens if I am late for my ceremony?

It is extremely important that you arrive on time for your ceremony. The ticket desk will close 45 minutes before the start time of each ceremony. The doors to the Cathedral will close 15 minutes before the start time of each ceremony. If you are delayed for any reason, please telephone the Academic Registry.

Do I need to register if I am not attending my ceremony?

Yes. You must register by contacting the Graduation team at CUCGraduation@coventry.ac.uk even if you wish your degree to be conferred in absentia.

How long does each ceremony last?

Each ceremony lasts for approximately 1 hour. During that time you and your guest(s) should remain in your seats and refrain from drinking or eating. Please ensure that your mobile phones are switched off.

Are children allowed to attend the ceremony?

Whilst we do allow well-behaved children to attend, we advise that the ceremony is unsuitable for children under 10 years of age. If a child does attend as a guest, please ensure that they are accompanied by another adult as they will not be allowed to sit with a graduand. Anyone causing noise or disruption will be asked to leave.

Please note: any child regardless of age will require a ticket to comply with fire regulations in the Cathedral.

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