Arrival on campus


Before you arrive

Everything you need to prepare before you start.

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Arrival on campus

Find out what you need to do when you get here.


Welcome weeks

Information to help you get the most of university life.

Arrival on campus

Starting out at university can seem daunting, but we are here to help you settle in. We’ve gathered some information that will help make the process easier, as well as reminding you about a few things you will need to do once you get here.

International students

If you are an international student there is lots more information available to help you prepare. View our arrival Information page to find out more.

Find your way around campus

We have a handy tool to help you find everything you need, from university services, buildings, where to get help and even to help find an available printer. You can access it on the web and save it to the home screen on your phone for easy access. Visit the Wayfinder now to get exploring or join our virtual tour. Or, if you prefer, we have a PDF campus map you can print out.

Late arrivals

Please aim to arrive in time for the main teaching start date. However, we do appreciate that in certain circumstances you may not be able to do so. In this case, the following support and activities are available to help you settle in and catch up:

  • Call the Student Engagement Team on +44 (0) 24 7765 6565 to discuss your options.
  • Access your online induction materials; this will provide you with an introduction to the university, hints and tips about student life and allow you to find your learning materials.
  • If you are an international student, visit our orientation page for a schedule of events. If you need further advice, contact the International Student Support Team on +44 (0) 24 7765 2010.

Arrival checklist

There are a few things you will need to do to be able to fully start your student journey.

Activate your IT account

Your Office 365 account will be automatically created when you complete your enrolment, and details on how to activate it can be found in your induction. For more information, log in to the Student Portal.

You need to check your university email regularly for important communications from the university. Please note that university staff will only respond to emails sent from your Office 365 account.

Make sure you have your Student ID card

Your student ID card is very important; it gives you access to university buildings and accommodation, is used to register your attendance at classes, and gives you access to printing as well as a range of student discounts. You also need to have been issued your student ID before your student loan will be released.

You should collect your ID card from University House, please see this page for information about when the team are available and what you need to bring.

Discover Coventry University Students' Union

Coventry University Students' Union (CUSU) will represent you as a student, and make your student experience the best it can possibly be. They’ve got loads of things for you to get involved in including student groups, societies, volunteering, campaigning, and representation.

To tell us more about you and unlock all the benefits of your membership – set up your profile by visiting CUSU website.

Your welfare is really important to them, and they have their own in-house advice team to help with everything from difficulties you might face with your studies, to housing contracts and landlords. They are will be able to support you with anything that’s affecting your student life, or direct you to a team that can.

When you enrol online you have the option to share your data with Coventry University Students’ Union. Doing so allows you to join sports clubs, societies, and communities, volunteer, be part of the course rep system, buy tickets to events, stand and vote for Students’ Union positions and be kept updated about CUSU activities, news and events.

The most employable graduates have taken part in activities outside of their course so please get involved and make the most of your time at university.

You can find out more using the links below and make sure you visit

Need more help?

  • The Student Engagement Team is here for you 07:00- 22:00 Mon-Fri and 08:00-14:00 on Saturday. You can call +44 (0) 2477 656565 or email We’re your first point of contact whatever your enquiry or question, and can either help you directly or connect you to expert support, whether that’s an academic tutor or one of the many dedicated student services. Our team is trained to listen and will treat your enquiry professionally and with discretion; your information is always kept within the confines of the university.
  • Check Wayfinder to explore the range of support available to you.
  • Our International Student Support Team is here to help international and EU students and offer non-academic support on subjects such as pre-arrival, visas, immigration, housing and post-study advice. For questions, queries or concerns, contact the International Student Support Team by email or telephone: +44 (0) 24 7765 2010.
  • Students’ Union Advice Centre (SUAC) is a free, independent and confidential service which gives advice, and provides representation, on a wide range of problems including housing, consumer law, cheating and plagiarism, internal University disciplinary matters and complaints. You can call +44 (0)24 7765 5200, email or visit them online.
  • In an emergency call the Police on 999. For non-emergency incidents (e.g. your car has been stolen or your property damaged) call the Police on 101.

Coventry University joint top modern university for career prospects
Coventry University awarded TEF GOLD Teaching Excellence Framework
University of the year shortlisted
QS Five Star Rating 2020
Coventry City of Culture 2021