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Dr Michail Papaioannou

Principal Lecturer (Portfolio Lead)


Michail is an experienced Portfolio Lead for Hospitality and Tourism at the School of Market and the Economy. He previously served as Principal Lecturer Subject Group Leader for Hospitality and Tourism at Coventry University London, and as Senior Lecturer at Sheffield Hallam University.

In addition to his academic responsibilities, Michail actively maintains industry connections through his involvement and membership with professional institutes and bodies. Michail holds a PhD from Sheffield Hallam University, along with an MSc in Tourism Management and Marketing, and a BA(Hons) in Hospitality Management from Bournemouth University.

With a wealth of industry experience, Michail has held management positions at renowned and leading establishments including The Savoy in London, Gleneagles in Scotland, and the Al Faisaliah in Saudi Arabia. He leverages his extensive industry knowledge in his teaching, ensuring that students are well-prepared for professional careers in the field.


  • PhD in International Business, Strategy and Hotel Management, Sheffield Hallam University, UK 2022
  • Postgraduate Certificate in Teaching and Learning Sheffield Hallam University, UK 2013
  • MSc in Tourism Management and Marketing, Bournemouth University, UK 2000
  • BA (Hons) in Hospitality Management, Bournemouth University, UK 1999

Professional and Industry Memberships


  • Fellow of AdvanceHE (Higher Education)
  • Institute of Hospitality membership (MIH)
  • Member of the Journal of Hospitality and Tourism Education Paper Review Board

External Examining

  • February 2022 “Business and Hotel Management School – B.H.M.S. - Lucerne”. Position: External panel member for BHMS approval and validation event for BA Culinary Arts approval and validation event, delivered by Robert Gordon University.
  • May 2020 – present “The Open University” – Hospitality & Tourism. Position: External Examiner for Middlesbrough College, MA Hospitality and Tourism Management.
  • May 2021 “Coventry University” – Hospitality. Position: External panel member for CU approval and validation event for BA in Culinary Arts Management, delivered by City Unity College in Athens, Greece.

Research and Consultancy

Michail Papaioannou is a researcher in hotel management, with a focus on strategy and the internationalisation process. His research interests include knowledge management, networks, organisational learning, and intellectual capital, and their impact on the competitiveness of hotels in the global marketplace. His research aims to develop strategies that facilitate effective internationalisation by leveraging organisational knowledge and intellectual capital. His research interests further expand to the fields of hospitality, education and the use of technology and extra-curricular activities within higher education.

Publications and Scholarship Activities

  • PAPAIOANNOU, M. (2023). Learning and Knowledge Management mechanisms during Internationalisation: A hotel chain development perspective [paper presentation]. British Academy of Management (BAM) Conference 2023, Sussex, UK.
  • PAPAIOANNOU, M. (2022). The importance and effectiveness of business simulation programs as teaching tools, for enhancing university hospitality graduates’ workforce preparedness and knowledge [paper presentation]. Council for Hospitality Management Education (CHME) Conference 2022, Edinburgh, UK.
  • PAPAIOANNOU, M. (2022). The strategic decision to internationalise within soft services: the context of hotels. In S. Tabari & W. Chen (Eds.), Global strategic management in the service industry: A perspective of the new era. Emerald
  • PAPAIOANNOU, M. (2018, November 23-29). How to: Manage knowledge in hospitality. The Caterer, 26.
  • PAPAIOANNOU, M. JOHNSTON, A. (2017, September). Experiential Internationalisation Knowledge and the Hotel Chain Degree of Internationalisation: a Conceptual Framework [Paper presentation]. Council for Hospitality Management Education (CHME) Conference 2017, Aalborg, Denmark.
  • PAPAIOANNOU, M. EGAN, D. (2016, May). A study on the effects of the economic crisis, on the two- and three-star hotels in Patmos Island, Greece [Paper presentation]. Council for Hospitality Management Education (CHME) Conference 2016, Belfast,Northern Ireland.

Profile photo Michail Papaionnaou

The Queen's Award for Enterprise
University of the year shortlisted
QS Five Star Rating 2023