This accessibility statement applies to the CU London the website - www.coventry.ac.uk/cul/
This website is owned and maintained by CU London. We want as many people as possible to be able to use this website. We are committed to improving our online experience for our visitors. We try and make the content as simple as possible to understand.
On most of our web pages you should be able to:
- change colours, contrast levels and fonts
- zoom in without text disappearing off the screen
- navigate around the pages using a keyboard
- navigate using speech recognition software
- listen to the content using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
We use Siteimprove to monitor the accessibility of our website.
We know some parts of this website are not fully accessible, for example:
- some information is only available in linked files such as Word documents or PDF
- some older documents are not fully accessible to screen reader software
- on older web pages, you cannot skip to the main content when using a screen reader
- on older web pages, some controls don’t change appearance when they are selected
- some link text does not make sense when read on its own
- some images do not have appropriate alternative text
- some videos and audio do not have captions or transcriptions available
- live video streams do not have captions
- some of our online forms are difficult to navigate using just a keyboard
If you need information in a different format like accessible PDF, large print, easy read, audio or braille you can email firstname.lastname@example.org to request an alternative format.
We’ll consider your request and get back to you in 10 working days.
We’re committed to improving the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can email email@example.com.
If, after contacting us, you feel your issue hasn’t been sufficiently addressed, you can contact the Chief Marketing Officer.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
CU London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations.
Issues with text
- Some pages have a structure that doesn’t follow a logical order (WCAG 2.4.6 Headings and Labels).
- Some pages contain text which is not written in the simplest way to understand (WCAG 3.1.2 Language of Parts).
- Text on older pages may lose information or functionality when a browser size is changed (WCAG 1.4.10)
We will correct this as we review each page and as part of a review of our templates.
Issues with links
- Some links are not labelled clearly or contain only image with no or poor ALT text (WCAG 2.4.4 Link purpose).
- Some pages contain multiple links which use the same link text but point to different destinations (WCAG 2.4.4 Link purpose).
We will correct links as we review each page and our site functionality.
Issues with images
- Some icons don’t have the correct labelling applied for assistive technologies (WCAG 1.3.1 Info and Relationships).
- Some images which need a description do not have any ALT text, or have blank alt text (WCAG 1.1.1 Non-text Content).
- Some decorative images have alt text which should be blank (WCAG 1.1.1 Non-text Content).
We will correct images as we review each page.
Issues with audio and video
- Some videos do not have captions (WCAG 1.2.2 Captions (Pre-recorded)).
- Some videos use automatically generate captions, which may be inaccurate (WCAG 1.2.2 Captions (Pre-recorded)).
- Some audio content does not have a transcript or other text equivalent (WCAG 1.2.5 Audio Description (Pre-recorded)).
We will correct this as part of our review of audio and video content.
Issues with linked files such as PDFs
- Some information is only available in formats such as PDF or Microsoft Word. Not all PDFs have been designed for accessibility. They may contain content that should be available in an accessible format such as HTML (WCAG 1.3 Adaptable)
We will correct this or provide accessible alternatives as we review each page of our site. We will make content creators aware of the problems with PDF files.
Issues with tables
- Some of our data tables need headers and captions set (WCAG 1.3.1 Info and Relationships).
We will correct this as we review each page.
Issues with keyboard navigation
- On some pages there’s no way to skip the repeated content in the page header (WCAG 2.1.1).
We will correct this as we review each page and as part of a review of our templates and site functionality.
Issues with forms
- Our forms are built and hosted through third party software and ‘skinned’ to look like our website. Some fields may be difficult to use (WCAG 1.3.5 Identify Input Purpose).
We will correct this as we review each form. We will report accessibility issues to suppliers and work with them to improve the accessibility of their software.
We are currently undertaking a major review of the site. As part of this we are assessing the accessibility of our content and fixing issues as we find them.
We use a mix of automated and manual testing of a representative sample of the site against the WCAG 2.1 AA standard.
- We use Siteimprove to scan a representative sample of our pages for accessibility.
- We also manually check pages using an accessibility checklist and use tools such as WebAIM for colour contrast checks.
- We are currently in the process of conducting an external review to identify additional areas for improvement.
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
There are currently over 1,000 pages on this website.
Making the website fully accessible will take time.
We are making content creators and subject matter experts aware of accessibility issues. This will increase knowledge of accessibility across the organisation with the aim to improve accessible content from initiation through to publishing.
We are including accessibility as a fundamental part of all future web pages and websites we create. This includes moving to new web content templates and developing functionality to meet web accessibility standards.
We are currently auditing our website and templates and will make required changes as soon as possible.
Preparation of this accessibility statement
This statement was first prepared on 2 January 2019. It was last reviewed on 24 June 2021.