Certificates will be given to you during your graduation event. All certificates not collected on the day will be posted within 4 months of you completing your course. It is therefore important that we have your correct address, so please be sure to update your correspondence address on SOLAR as soon as possible to ensure the certificate is sent to your correct address. You must remember to keep your contact details updated after you’ve finished your course.
Your correspondence address is where you want your post sent to and it may be different to your term time or home address, so be sure to update the correct one; there is a tick box at the bottom of the screen on SOLAR.
You should allow up to six weeks, following the event, for delivery to an address outside of the UK before contacting us via email graduation.reg@coventry.ac.uk to report that your certificate has not been received.
Please note that it is not permitted for someone to collect your certificate on your behalf as it is a legal document, even if that person has written consent to do so.
Please note Coventry University Group is not responsible for any certificates not received by post due to an incorrect address.
If this happens and you require a replacement then you must order via the online shop and pay the appropriate fee.
Please note you cannot receive your degree certificate before your award has been legally conferred and we do not provide electronic certificates but if you need evidence of your award for employment or further study then employers/embassies etc. can request verification of your award via HEDD or you can share your HEAR with them (see below).
Higher Education Acheivement Report
- The HEAR is an electronic system which allows you to follow your academic progress with a digital diploma supplement called a HEAR (Higher Education Achievement Report). This is your official transcript which you can share electronically with employers or other universities that you might want to study with. If you have not registered all you need to do is: Visit HEAR (Higher Education Achievement Report). You are NOT provided with a printed copy of your HEAR/Transcript.
- Log in
- Reset your user name and password (best to use your personal email address so that you can “take” your HEAR with you when you leave)
- View your Higher Education Achievement Report.