When you arrive


Before you arrive

Everything you need to prepare before you start.

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When you get here

Find out what you need to do when you arrive on campus.


Welcome weeks

Information to help you get the most of university life.

Arriving on campus


Are you an international student?

View our May 2019 pre-arrival Information to find out more about what you need to prepare.

Meet and greet service

There are plenty of ways to get to Coventry, so no need to worry. We offer a free Airport Meet and Greet service which you can use. Or, arrive in style using our Premium Meet and Greet Service!


Do you need a Biometric Residence Permit (BRP)?

Find out if you need a BRP, how to apply for a BRP and how to collect your BRP when you arrive in the UK. We strongly recommend that you have your BRP delivered to the University. Make sure you bring your BRP decision letter with you as you may need to show it at the airport with your passport and visa.

International student police registration

Your visa will tell you if you are required to register your presence in the UK with the police. Details of how to do this can be obtained from the tier 4 compliance team and online, through the Police Registration Point for Coventry University. Once you have registered with the police, please go and see the tier 4 team in the Student Centre with your Police Registration Certificate.  

How to get to the University

Whether you're travelling to us by car, train, bicycle, bus, coach or plane - you'll find all the travel directions on our Find us page.

Campus map and virtual tour

Print out our campus map so you can get around campus easily or, take a virtual tour with us!

Campus Map
Download PDF

Late arrivals


Have you already arranged University accommodation?

If you have an offer of University owned or managed accommodation and have paid your deposit, you must inform FutureLets that you will be late, and they will confirm your key collection arrangements. You can contact them via email or by calling +44 (0) 24 76 158 158.


Are you an international or EU student?

If you are arriving after your start date, please email our Enrolment Management Team or call +44 (0) 24 7615 2152 or +44 (0) 24 7765 2152.

If you haven’t arranged permanent accommodation, you will need to organise somewhere to stay for your first few nights. The University does not provide temporary accommodation.


Are you a student from a partner institution?

If you are an EU or international student from one of our partner institutions, contact the Academic Partnership Unit via email.


What shall I do if I miss Induction Week completely?

Please try to attend induction week because teaching will have already started. However, we do appreciate that in certain circumastances (such as not getting your visa on time), you may not be able to attend induction week. In this case, follow the steps below to catch up with everybody else.

  • Follow every stage of this Welcome and Induction section so that you complete all the required practical steps
  • Download your personalised teaching timetable from the Student Portal when you are fully enrolled
  • Visit an Information Point in your faculty to find out about late arrival induction events
  • Contact your Course Director for advice
  • If you are an international or partnership student, contact the support team for advice and guidance
  • Visit any Information Point, located in every faculty building as well as in TheHub, or email
  • Call the Student Engagement Team on +44 (0) 24 7765 6565

Activate your IT account

Your student Microsoft Office 365 University email account

  • Your Office 365 account, with 50GB inbox space, will be automatically created when you enrol
  • To use your account, go to Microsoft Office 365 or for more information, log in to the Student Portal
  • Check your University email regularly for important communications about your course and University accommodation
  • Staff will only respond to emails sent from your Office 365 account

Do you need IT support?

  • The IT Service Desk Live, on the ground floor of the Lanchester Library, provides face to face advice
  • You can find online user guides and lots of other information in the IT Services section of the Student Portal
  • Get in touch with the IT Service desk via email or call +44 (0) 24 7765 7777
  • You can also find them on Facebook at CUITService Desk or tweet @CUITServiceDesk

Learning environments


Moodle is known as a 'virtual learning environment' (VLE), it used extensively here at Coventry University allowing you to access course resources, modules that you have enrolled upon, submit assignments and keep track of your grades online. You will be introduced to additional applications to support your studies where appropriate. Once you have enrolled upon your course, you will be able to use your username and password to log into Moodle. 

Moodle can be accessed from any computer or mobile device with internet connection and a web browser.


Echo360 Is available in all teaching rooms, some staff record lectures, presentations and more and modules can be accessed by students


Mahara can be found on the Moodle dashboard and is an e-portfolio which allows students to create and upload content to be shared with others

Top Hat

Top Hat is utilised in teaching sessions to conduct polls, team activities and more

Big Blue Button 

Big Button Blue is used in classrooms for webinars, online presentations and can be used to deliver lectures remotely


This is a useful to detect plagarism and for feedback and can be accessed via Moodle assignments, providing an originality score for work submitted

Online Surveys

Online Surveys can be used to set up online questionnaires for research and accounts can be requested via the IT service desk

Student Portal

Your Student Portal will give you access to University services and information, including central careers, Centre for Global Engagement (which gives students the opportunity to work or study overseas), finance and funding, FutureLets accommodation , health and wellbeing and lots more

Student Bystander Training

As members of our university community, we expect all our students to behave well: discrimination, intolerance and violence have no place on campus.

We strongly encourage you - as a Coventry University student - to take this online training module, which aims to foster a safe, positive campus where all students feel able to achieve their very best educationally and also enjoy their university experience.

Students are expected to:

  • show respect for persons and property within the university community
  • behave in a way that does not interfere with the proper functioning or activities of the university
  • act in a sensitive, considerate and responsible manner at all times

The module will help you to recognise incidents of hate crime/discriminatory behaviour and also show you how to:

  • Intervene if you witness an incident if it is safe to do so
  • Report an incident if it happens to you or others

The module will take between 10-20 minutes to complete. Once completed you will be asked to fill in a survey so we can evaluate the module’s impact and you will have the option to request a completion certificate for your portfolio. 

To log in, use your University username and password on Moodle (you might find it useful writing the key down).

key: bystander01

Choose your extra module


What is the Add+vantage scheme?

Coventry University has developed the unique Add+vantage scheme to help you gain work-related knowledge, skills, qualifications and experience to facilitate your transition from University to the working world.

With the Add+vantage scheme you can choose from an extensive range of modules. Take a look at our Add+vantage Level 1 Modules leaflet.


Do I have to study an Add+vantage module?

Add+vantage modules are a mandatory part of most full-time undergraduate courses, however, there are some exemptions, which can be found in our Add+vantage eligibility document.

You must register, attend and pass your Add+vantage module each year to be awarded your degree.


What events are taking place at the Welcome Festival?

There's lots going on at our Welcome Festival where you'll have the opportunity to meet others - from the Coventry Welcome Fair and Freebie Fair, to ice skating, quiz night and more! Check out a full list of events on the Coventry University Students' Union page.


What do I do next?

  • Attend your course Add+vantage presentation during Welcome & Induction Week for information about module registration
  • Download your course Welcome and Induction week timetable from this website to find your course presentation day and time
  • Check your Coventry email account during Welcome and Induction Week - eligible students will be sent information
  • Register for your Add+vantage module online via NOVA between 27 September (1pm) and 1 October (5pm)
  • If you miss this deadline, contact the Add+vantage team promptly to register manually for your module

Where do I go for further information and advice?

You can check the Add+vantage portal after enrolment, email us, call +44 (0) 24 7765 2011 or visit the Careers Service on the 1st floor of TheHub.

Coventry University Students' Union

Coventry University Students’ Union 

Coventry University Students' Union (CUSU) will represent you as a student, and make your student experience the best it can possibly be. They’ve got loads of things for you to get involved in including sports, societies, volunteering, campaigning, media and representation.

Your welfare is really important to them, and they have their own in-house advice team to help with everything from exams and coursework queries, to housing contracts and landlords. They are available to support you with anything that’s affecting your student life.

To get the most out of CUSU, make sure you agree to share your data with the Students’ Union when you enrol with the University.


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Student charter

Our Student Charter acts as an agreement between Coventry University and those who study with us. Find out more through the 'Sign up to the student charter' link.


Jargon buster

Designed to help you understand some key terms


Student Charter

Download and sign up to the student charter


Campus Wayfinder

Find your way around campus and view learning spaces