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Working with Coventry University

Working with Coventry University London 

To support Coventry University London's next exciting phase of development, we are seeking to appoint enthusiastic and passionate professionals who will help us to become a key university of choice in London.

This is an exciting time to join Coventry University London's rich and dynamic working environment, offering the opportunity to grow and develop your career in a modern, forward-thinking educational institution with a passion for creating, supporting and developing the next generation of business leaders.

View our latest vacancies.

Recruitment Information

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Staff portal

Access the central point of information for CULC staff.

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Student Portal

Check your assessments, access Solar and get course information.

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Making a payment for accommodation

Please note that the information on the tabs below relates to University Managed accommodations only. For all information relating to payments for our Partner Properties, please refer to the individual property pages, and direct all further enquiries to the Partner Property themselves.

How to Pay

Payment Methods

In order to make a payment, you need to ensure you have accepted your offer of accommodation. For more information on accepting your offer, please see our how to apply pages. 

There are four payment plan options for University Managed accommodation. If you choose to pay in instalments, you will have to pay your deposit and first instalment on accepting the offer of accommodation, and your remaining final instalment in January.

The payment options are:

  • Option 1 - Payment of rent in full by credit or debit card
  • Option 2 - Set up 1 Recurring Card Payment for the outstanding instalment (credit or debit)
  • Option 3 -  Set up 1 Direct Debit payment for the outstanding instalment (must hold a UK bank account - please note the dates for Direct Debits CANNOT be changed)
  • Option 4 - Pay the full amount via the PayToStudy service

In order to avoid the booking system from timing out you will need to ensure that:

  • You have your credit/debit card details available when asked to pay the deposit
  • Your credit/debit card has not passed its expiry date,,
  • The card you are using has sufficient funds in the account to make the payment,
  • Your bank will authorise the payment

Please note we do NOT accept any of the following cards:

  • Maestro
  • Solo
  • Visa Electron

Bank Transfer

Coventry University has partnered with PaytoStudy to provide a simple and cost effective service to pay your fees using a bank transfer, whether you are an International or a UK student.

You can access the PaytoStudy payment system here.

Using this system will provide you with the following benefits:

  • It allows students to make payment of their fees in their own currency, giving them transparency and a clear understanding of the cost of their fee
  • Obtain a guaranteed exchange rate for a period of up to 48 hours
  • Ensures that 100% of the funds transferred reach FutureLets, and that no expensive bank charges are deducted that may delay your registration
  • It ensures that the payment can be easily identified and allocated by FutureLets, giving the you peace of mind
  • It is a secure and quick way to make the transfer ensuring that FutureLets receives the payment promptly
  • You will be notified upon receipt of your payment
Contact Details

If you have any questions regarding this service, we have arranged for PaytoStudy to provide a dedicated 24/7 Customer Service team that can aid you with any additional information on the service and its benefits and/or walk you through the process. For any of the above or any other related queries please contact:

Phone:  +44 207 659 9190
Email:   info@paytostudy.com 

Security Checks

While trying to pay your accommodation fees via the website, your bank may request a security check called 3 Domain Secure (3-D Secure). This is used by certain banks to reduce the risk of fraudulent usage of bank cards.  You may be asked to enter your bank card password to enable the checks, and to make payment.

If this fails, please contact your bank directly.  They will be able to advise you on the process, so that you are 

  • It is a secure and quick way to make the transfer ensuring that FutureLets receives the payment promptly
  • You will be notified upon receipt of your payment

Partner Properties

If you are going to be living in a partner property, your payment plan options and deposit types will be different. Details of this are on individual property pages listed below. If you have any further queries regarding payment, please contact the partner property directly.

 

Instalments

Chapter Spitalfields

Chapter Spitalfields is University Managed and will be subject to the University's payment plans.

You can pay your instalments in two ways:

  1. by Direct Debit (DD) or Recurring Card Payments (RCP) over two instalments
  2. you can pay in full by credit or debit card or by bank transfer

Please note: The below DD/RCP instalments are for indicative purposes only. A direct debit confirmation letter will be sent to you from the University Finance Department prior to the first collection of rent, indicating the exact amounts and dates for the collection.  Finance will send an Advance Notification for recurring card payment via email.

 

A Note on Direct Debits

Please be aware that the dates and values for Direct Debit payments cannot be changed from those dates outlined below. If you wish to cancel a Direct Debit payment, you must do so at least 28 days prior to the payment being taken. 

Pay by Instalments

Pay by direct debit (DD) or recurring card payments (RCP) over two instalments.

(These instalments will have been automatically set up when you entered your card details when accepting your offer of accommodation and paying your deposit).

 

 

Amount Due 

Due Date 

Deposit

£500

On Booking

Instalment one

1/2 of remaining fees

On Booking

Instalment two

1/2 of remaining fees

15 January 2018


Pay in Full

Pay immediately in full by credit or debit card when you accept your accommodation offer online

If you cannot pay by credit or debit card, you can use the PayToStudy service, regardless of whether you are a UK, EU or international student. You can access the PaytoStudy payment system here.

 

Using this system will provide you with the following benefits:

  • It allows students to make payment of their fees in their own currency, giving them transparency and a clear understanding of the cost of their fee
  • Obtain a guaranteed exchange rate for a period of up to 48 hours
  • Ensures that 100% of the funds transferred reach FutureLets, and that no expensive bank charges are deducted that may delay your registration
  • It ensures that the payment can be easily identified and allocated by FutureLets, giving the you peace of mind
  • It is a secure and quick way to make the transfer ensuring that FutureLets receives the payment promptly
  • You will be notified upon receipt of your payment
Contact Details

If you have any questions regarding this service, we have arranged for PaytoStudy to provide a dedicated 24/7 Customer Service team that can aid you with any additional information on the service and its benefits and/or walk you through the process. For any of the above or any other related queries please contact:

Phone:  +44 207 659 9190
Email:   info@paytostudy.com

Partner Properties

If you are going to be living in a partner property, your payment plan options and deposit types will be different. Details of this are on individual property pages below. If you have any further queries relating to payments, please contact the partner property directly.

 

Refunds and Receipts

Receipts

Your acceptance of accommodation requires that you choose a payment plan, consisting of either Direct Debit or Recurring Card Payments. Please be aware that you will not receive a receipt for payments made by Direct Debit (DD) or Recurring Card Payments (RCP).

If you need to make a payment outside of the agreed payment plan, you will receive a receipt if the payment is made by any of the following methods:

  1. By credit/debit card made over the telephone to the FutureLets office.
  2. Via the internet through e-payments and SOLAR

You are advised to keep all receipts safe for the duration of your stay in the accommodation.

Refunds

If you have already enrolled you will need to request the refund of any credit balance in your accommodation account by completing an accommodation Refund Request form.  If you have not yet enrolled and need to request a refund for a payment already made please read the withdrawal refund policy before making your request.

The refund will be paid directly to the bank account that the original payment originated via BACS or electronic transfer and may take up to 4 weeks to process.

Accommodation Invoice

Students will receive an email from the University regarding their accommodation invoice. Students must ensure they check their University email account on a regular basis during their studies at Coventry University London.

Partner Properties

For details about receipts, refunds or invoices from any of our partner properties, please speak to the individual property directly.