Skills and Knowledge

Industrial, Training and Lecturing experience in KM, Project Management, Business IT and Organisational and Cultural Change Management
Extensive KM-related consultancy experience for various local and regional organisations
Experience of managing multiple, multi-site, worldwide projects
Comprehensive experience of KM web-portal, forums and website design and administration
International project and consultancy experience for industrial, academic and public bodies
High academic and analytical ability applied to commercial and organisational applications
Recruitment and interviewing experience in a variety of contexts
Management and administrative experience of distributed and remote users and applications
Ability to streamline existing working practice in order to promote best practice
Accomplished Programme Manager with full managerial responsibility and accountability
An experienced people manager, able to communicate effectively at all levels of an organisation
Strong team-building and motivation experience with capacity in demanding organisations
Proven ability to organise and delegate work to achieve results in line with agreed goals
Experience in ensuring IT success in a cultural and organisationally-diverse environment
Hybrid experience and qualifications ensures meaningful dialogue with both technical and non-technical specialists
Experience of successfully implementing new systems and procedures
Ability to streamline existing working practice in order to promote best practice
Presentation training and delivery experience in international venues
Board membership of various internal, external and international panels and committees
Chairing and leadership experience for various Committees
Skills and experience in proactive task initiation
Listed in “Who’s Who in the World" (2003-) and "Who's Who in Business and Finance" (2005-)

Knowledge Management for Healthcare subgroup Leader / Reader / Course Tutor / Senior Lecturer / Lecturer
Coventry University, Coventry, UK: January 2000-Present

Currently Reader in Healthcare Knowledge Management and leader of the Knowledge Management for Healthcare (KARMAH) research group. Publish, consult and teach on a wide variety of KM-related issues, primarily for the healthcare sector. In the past, have been Programme Manager for four postgraduate courses having managerial responsibility and full accountability for the day-to-day running of the programmes. Extensive industrial and academic experience of: Knowledge Management, Project Management, Cultural and Organisational Change Management, Information Systems and Information and Communication Technologies.

Freelance Consultant & Part-Time Lecturer
Various Organisations, Local and Regional, UK: October 1998-January 2000

Consultancy role to various local and regional companies advising on Change Management, IT Management, Project Management, Team Consultation, Training Programmes and Organisational Behaviour for all organisational tiers (including Board level).

IT Project Manager
Yorkshire-based University & Local SME (Industry Secondment), South Yorkshire: 1996-1998

Sub-contracted as an IT Project Manager (via the Department of Trade) to a firm involved in the design, manufacture and calibration of specialist thermal measurement equipment. Appointed to manage several projects directed towards improving manufacturing performance.

IT Service Team Leader
Multinational Engineering Organisation, Milton Keynes, UK: 1995-1996

Appointed as a Team Leader for an organisation having the maintenance contracts for the IT needs of several national firms.

LAN Administrator
High Street Bank plc (Headquarters), Coventry, UK: 1994

Appointed as a Local Area Network (LAN) Administrator. Tasked with jointly managing the IT needs of the 250-person Marketing Department of this High Street bank.

MSc placement
Independent Record Company, Birmingham, UK: 1994

Accepted on a 5-month contract for this independent Record firm as part of the MSc degree course. Tasked with improving overall IT strategy.