This module explores the application of communication in business through a variety of methods. You are required to undertake a range of practical activities, such as role plays, in different organisational and cultural settings and examine the relationship between management and workforce. You’ll also conduct thorough research of communication, using analysed theories and exploring key management communication tools. Finally, you’ll identify your own, personal learning style, and have an opportunity to develop these skills within a supportive and culturally sensitive environment.
This module aims to provide you with an overview of the skills required by managers and leaders in business. You’ll analytically explore why having an effective manager is crucial to the success of an organisation. You’ll identify successful characteristics of a manager and highlight how they contribute to the development of a cohesive and productive workforce. We also encourage you to develop and refine your own management characteristics, as you look at relevant theories such as motivation, decision-making and problem solving. You’ll get to practice a range of management activities and learn the competencies required to manage a business effectively.
Marketing for Business
The role of marketing within an organisation is critical to success in any business. This module develops your understanding of the key principles of marketing and how these contribute to the achievement of business objectives. Marketing is a vibrant, fast-paced and exciting area of business and by the end of this module, you’ll know the role of marketing research, effective planning and the development of a fundamental tool—the marketing mix. You’ll also exercise your acquired analytical skills and evaluate key, contemporary techniques and their practical applications in a business setting.
Business Operations and Strategy
In today's highly competitive environment, strategic operation capabilities must be in place for organisations to provide goods and services that meet and exceed customer requirements.
You will explore a range of operational activities and consider their interdependent roles and impact upon the wider strategy of the organisation. This module will cover the principles of quality management, process engineering, inventory control and scheduling from the viewpoint of achieving both operational and strategic objectives.